HAPPI EXPERIENCE
The stay, in detail
Historic Architecture and Gourmet Dining
Experience the charm of historic architecture at our 5-star hotel in Zocalo, Mexico City. Indulge in authentic Mexican cuisine at our gourmet restaurant with stunning views of Zócalo Plaza and the National Palace.
Luxurious Amenities and Services
Relax in comfort with bathrobes, slippers, and a minibar in each guest room. Stay connected with free WiFi and unwind at the gym. Our non-smoking hotel also offers laundry services and 12 meeting rooms for your convenience.
Prime Location and Nearby Attractions
Immerse yourself in the cultural heart of the city with a stay at Gran Hotel Ciudad de Mexico. Explore the Metropolitan Cathedral, the Presidential Palace with art by Diego Rivera, and the lush gardens of Castillo de Chapultepec, all just steps away.
Book your stay now and elevate your Mexico City experience at Gran Hotel Ciudad de Mexico.
HAPPI HIGHLIGHTS
Great location
Comfortable rooms
Friendly staff
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Air conditioning
- ATM/cash machine on site
- Bar
- Board games/puzzles
- Breakfast in the room
- Breakfast takeaway containers
- Business center
View all amenities
Dining & drinks
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Lift / Elevator
- Parking
- Parking garage
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Walking tours
Services & essentials
- Car hire
- Cashless payment available
- Daily housekeeping
- Face masks for guests available
- Free WiFi
- Key card access
- Mobile app for room service
- Non-smoking throughout
- Packed lunches
- Room service
- WiFi available
Review in focus
Great location and a fantastic terrace! It’s less than 5 mins walk to the famous archeological museum. The hotel is also absolutely beautiful inside. The rooms are large & bathrooms very spacious. The hotel helped us arrange a private and very reliable taxi to Teotihuacan for early in the morning and we were the first on site, avoiding any bus crowds.