Hotelaholic

Mexico City · Ciudad de México

Kimpton Virgilio Polanco by IHG

VIRGILIO 7 COLONIA POLANCO 3RA SECCION, Mexico City, Ciudad de México, 11550

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxury Accommodation and Amenities

    Indulge in an Art Deco property offering an outdoor pool, fitness center, and in-room fitness. Enjoy complimentary Wi-Fi, concierge services, and wedding facilities.

  • Dining and Entertainment

    Savor local and international cuisine at Pepe restaurant or opt for room service. Unwind at the bar/lounge, poolside bar, or coffee shop. Don't miss the daily complimentary reception.

  • Prime Location and Convenience

    Situated in Polanco, Mexico City, near attractions like Avenida Presidente Masaryk and Paseo de la Reforma. The hotel also offers proximity to various landmarks and airports for easy travel arrangements.

Book now to experience luxury and convenience at Kimpton Virgilio in Mexico City!

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Beautiful property

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • Accessible shuttle
  • Assistive listening devices available
  • At least 80% of all lighting comes from LEDs
  • Biodegradable/compostable stirrers
  • Books
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Comprehensive food waste policy
View all amenities

Pools & wellness

  • Health or beauty spa nearby
  • Pool cabanas (surcharge)

Dining & drinks

  • Couples/private dining
  • Food and water bowls
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Recycling
  • Rooftop garden
  • Rooftop terrace
  • Wheelchair-accessible fitness center

Safety & cleanliness

  • Eco-friendly cleaning products used
  • Firepit
  • Smoke-free property
  • Visual alarms in hallways

Getting around & access

  • Covered parking
  • Elevator
  • No accessible shuttle
  • Secured parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Double-glazing on all windows
  • Eco-friendly toiletries
  • Energy-saving switches
  • Free bicycles on site
  • Free reception
  • Free WiFi
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • LED light bulbs
  • Litter box
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Showcase for local artists
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vegan menu options available
  • Vegetarian menu options available
  • Water dispenser
  • Water-efficient showers only
  • Wedding services
  • Well-lit path to entrance

Review in focus

26 reviews
10/ 10
Everything was excellent but I have some comments: 1- there was sewer smell in the bathroom a couple of times. Once, quite strong 2- one of the days of my stay I did not get the hand towels nor the face towels 3- when I got the room the first day, the room had been sprayed with a strong fragrance. It’s like a “green fig” scent. Not unpleasant but I could see people disliking it. But, it did leave oily spots on the floor and the wood floors and bathroom tiles were quite slippery. I almost fell when I came out of the shower the following morning. The hotel has to be careful with this. 4- an unfortunate event: this time of the year, it’s very rainy in Mexico. The Friday evening after I came back from a work dinner I wanted to have a night cap at Licorería Limantour, a favorite spot of mine which is around the corner from the hotel. I asked to borrow an umbrella from the front desk. When I came back, it wasn’t raining so I forgot the umbrella at the bar. I still stayed TWO days at the hotel. Upon checkout on Monday at 5 am, I was told I was been charged FIFTY dollars for the umbrella. I complained firmly, because in all honesty, I could’ve been alerted by the staff during those two days and I could’ve recovered the umbrella from the bar. They KNEW I was at that bar (I mentioned it to them when I asked to borrow it.) and charging fifty dollars????? That’s unacceptable.
Rodrigo · 2025-10-02

The guest experience

9.4out of 10
26 verified reviews

Loved most

  • Excellent service
  • Great location
  • Beautiful property

How guests scored the stay

  • Location9.8

    Hotel muy bien ubicada.

  • Service9.7

    Service excellent as mentioned in the review.

  • Overall Experience9.6

    Fulfills expectations based on high scores in Service and Location.

  • Cleanliness9.2

    Standard quality for this hotel tier.

  • Food and Beverage9.2

    Standard quality for this hotel tier.

  • Amenities9.2

    Standard quality for this hotel tier.

  • Room Quality9.2

    Standard quality for this hotel tier.

  • Value for Money9.2

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Consistent

95% of 20 recent stays rated 8+

9.426 reviews
  • Very nice place but don’t lose the hotel umbrella!

    10/10

    Rodrigo · 2025-10-02

    “Everything was excellent but I have some comments: 1- there was sewer smell in the bathroom a couple of times. Once, quite strong 2- one of the days of my stay I did not get the hand towels nor the face towels 3- when I got the room the first day, the room had been sprayed with a strong fragrance. It’s like a “green fig” scent. Not unpleasant but I could see people disliking it. But, it did leave oily spots on the floor and the wood floors and bathroom tiles were quite slippery. I almost fell when I came out of the shower the following morning. The hotel has to be careful with this. 4- an unfortunate event: this time of the year, it’s very rainy in Mexico. The Friday evening after I came back from a work dinner I wanted to have a night cap at Licorería Limantour, a favorite spot of mine which is around the corner from the hotel. I asked to borrow an umbrella from the front desk. When I came back, it wasn’t raining so I forgot the umbrella at the bar. I still stayed TWO days at the hotel. Upon checkout on Monday at 5 am, I was told I was been charged FIFTY dollars for the umbrella. I complained firmly, because in all honesty, I could’ve been alerted by the staff during those two days and I could’ve recovered the umbrella from the bar. They KNEW I was at that bar (I mentioned it to them when I asked to borrow it.) and charging fifty dollars????? That’s unacceptable. ”

  • Guest review

    10/10

    Eugenio · 2025-09-17

    “Hotel muy bien ubicada, y, con servicio excelente ”

  • Guest review

    10/10

    Krystal · friends · 2025-08-26

    “Great stay!”

  • Guest review

    8/10

    Grant · 2025-07-14

    “Perfect location and beautiful property. We ”

  • Guest review

    10/10

    Claudia · 2025-06-30

    “Conveniente y limpia …”

  • Guest review

    10/10

    william · family · 2025-04-17

    “good ”

  • Guest review

    8/10

    Maddalena · 2025-04-06

    “Great location! Hotel is cute. AC could have been better. ”

  • Guest review

    8/10

    Jaclyn · family with children · 2025-03-14

    “Service was excellent and best location in Mexico City. However, the room wasn’t great. Poor water pressure in the shower, very dark bathroom lighting for makeup. Frustratingly, the “balcony/terrace” opened to the inside of the hotel and offered no fresh air. Also, the DJ spinning on the roof made our room shake and kept my 4 year old up until 10pm. ”

  • Guest review

    10/10

    Hnin · 2025-02-20

    “Excellent location. Friendly staff and super helpful. Very apologetic for delay check in went above and beyond to make up for it. ”

  • Guest review

    10/10

    Christopher · friends · 2025-02-02

    “Staff was exceptional, especially Angel the concierge.”

  • Excelente hotel y restaurante

    10/10

    Gina · 2024-12-23

    “Tiene muy buena ubicación, a pesar de que abajo hay restaurantes prácticamente no se escucha ruido en las habitaciones que dan a la calle. Habitaciones lindas, cómodas. El restaurante es muy recomendable también. ”

  • Guest review

    4/10

    Alberto · partner · 2024-11-25

    “Mucho ruido en los cuartos no dejan dormir ”

  • Guest review

    10/10

    Ma Carmen · 2024-11-18

    “Todo estuvo genial la terraza wowww”

  • Guest review

    10/10

    Eduardo · 2024-11-01

    “We had an amazing time in the Polanco are of MC. The hotel was wonderful and super location. Angel and the staff were fantastic. We also had a great experience at the two restaurants in the property. Pepe and Las Canas with a rooftop. ”

  • Guest review

    10/10

    Mark · partner · 2024-09-30

    “We were there for a medical visit. Stayed 4 nights. The hotel was wonderful. Nice neighborhood. Very helpful staff. Positive energy vibe. Enjoyed the breakfast menu very much. Highly recommended.”

  • Guest review

    10/10

    Spencer · 2024-09-29

    “This is the place to stay! Welcoming and attentive staff. Very walkable area, and close to fine dining and shopping. Thoroughly impressed and happy with our decision. Would absolutely stay here again. Thank you everyone at Kimpton Virgilio. ”

  • Guest review

    10/10

    Armando · 2024-09-09

    “I've stayed in several Kimpton properties so I was delighted to see one in CDMX! Did not disappoint. Especially the staff at check in, wait staff, bartenders, and Elizabeth the morning manager. Seriously, one can get spoiled in Mexico, but your crew went above and beyond.”

  • Guest review

    10/10

    Jessica · partner · 2024-08-20

    “Wonderful stay at the Kimpton Virgilio. Staff was very friendly and helpful. Clean and updated rooms ”

  • Guest review

    10/10

    Roberto · 2024-08-16

    “Beautiful hotel at the heart of Polanco ”

  • Guest review

    8/10

    Isabelle · 2024-07-21

    “The rooms and amenities were great and modern. Good hotel for traveling with friends or a group. Angel the concierge was excellent and arranged a great city tour, he even inquired after our tour to ensure it was to our liking. The service was not up to par for a 5 star hotel and inconsistent, I stayed 3 nights and only received the turn down service one night and had to ask to receive renewed in room products.”

View all guest reviews

Hotel info and reviews come from third-party sources.