HAPPI EXPERIENCE
The stay, in detail
Luxury Accommodation and Amenities
Indulge in an Art Deco property offering an outdoor pool, fitness center, and in-room fitness. Enjoy complimentary Wi-Fi, concierge services, and wedding facilities.
Dining and Entertainment
Savor local and international cuisine at Pepe restaurant or opt for room service. Unwind at the bar/lounge, poolside bar, or coffee shop. Don't miss the daily complimentary reception.
Prime Location and Convenience
Situated in Polanco, Mexico City, near attractions like Avenida Presidente Masaryk and Paseo de la Reforma. The hotel also offers proximity to various landmarks and airports for easy travel arrangements.
Book now to experience luxury and convenience at Kimpton Virgilio in Mexico City!
HAPPI HIGHLIGHTS
Excellent service
Great location
Beautiful property
At the hotel
Popular amenities
- 24-hour front desk
- Accessible shuttle
- Assistive listening devices available
- At least 80% of all lighting comes from LEDs
- Biodegradable/compostable stirrers
- Books
- Braille or raised signage
- Breakfast available (surcharge)
- Bulk dispenser for toiletries
- Comprehensive food waste policy
View all amenities
Pools & wellness
- Health or beauty spa nearby
- Pool cabanas (surcharge)
Dining & drinks
- Couples/private dining
- Food and water bowls
- Locally-sourced food on site (80% or more)
- Organic food
- Vegetarian breakfast available
- Wheelchair-accessible on-site restaurant
Fitness & outdoors
- Comprehensive recycling policy
- Fitness facilities
- Garden
- Outdoor furniture
- Recycling
- Rooftop garden
- Rooftop terrace
- Wheelchair-accessible fitness center
Safety & cleanliness
- Eco-friendly cleaning products used
- Firepit
- Smoke-free property
- Visual alarms in hallways
Getting around & access
- Covered parking
- Elevator
- No accessible shuttle
- Secured parking
- Valet for wheelchair-equipped vehicle
- Wheelchair accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
Guest services
- Concierge service
- Locally-owned & organized tours & activities
- Luggage storage
- Safe-deposit box at front desk
- Tours/ticket assistance
Services & essentials
- Double-glazing on all windows
- Eco-friendly toiletries
- Energy-saving switches
- Free bicycles on site
- Free reception
- Free WiFi
- Front entrance ramp
- Handrails in hallways
- Handrails in stairways
- Hardwood flooring in public areas
- LED light bulbs
- Litter box
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Showcase for local artists
- Stair-free path to entrance
- Tile flooring in public areas
- Vegan menu options available
- Vegetarian menu options available
- Water dispenser
- Water-efficient showers only
- Wedding services
- Well-lit path to entrance
Review in focus
Everything was excellent but I have some comments: 1- there was sewer smell in the bathroom a couple of times. Once, quite strong 2- one of the days of my stay I did not get the hand towels nor the face towels 3- when I got the room the first day, the room had been sprayed with a strong fragrance. It’s like a “green fig” scent. Not unpleasant but I could see people disliking it. But, it did leave oily spots on the floor and the wood floors and bathroom tiles were quite slippery. I almost fell when I came out of the shower the following morning. The hotel has to be careful with this. 4- an unfortunate event: this time of the year, it’s very rainy in Mexico. The Friday evening after I came back from a work dinner I wanted to have a night cap at Licorería Limantour, a favorite spot of mine which is around the corner from the hotel. I asked to borrow an umbrella from the front desk. When I came back, it wasn’t raining so I forgot the umbrella at the bar. I still stayed TWO days at the hotel. Upon checkout on Monday at 5 am, I was told I was been charged FIFTY dollars for the umbrella. I complained firmly, because in all honesty, I could’ve been alerted by the staff during those two days and I could’ve recovered the umbrella from the bar. They KNEW I was at that bar (I mentioned it to them when I asked to borrow it.) and charging fifty dollars????? That’s unacceptable.
