Hotelaholic

Mexico City · Ciudad de México

The Alest Hotel

45 Eugenio Sue Polanco IV Sección, Mexico City, Ciudad de México, 11550

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation:: The Alest Hotel, a 5-star property in Mexico City, offers elegant guest rooms with modern amenities like air conditioning and free WiFi.

  • The stay, in detail

    Convenient Services:: Enjoy the convenience of a concierge service, tour desk, 24-hour front desk, and airport transfers during your stay at The Alest Hotel.

  • Location & surroundings

    Central Location:: Situated just 1.2 km from the National Museum of Anthropology, with other popular attractions like the Soumaya Museum and Chapultepec Forest nearby, The Alest Hotel is the perfect choice for your Mexico City getaway.

  • The stay, in detail

    Ready to experience luxury and convenience at The Alest Hotel?

Book your stay now for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Exceptional staff

  • Great location

  • Luxurious amenities

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Bike tours
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Grocery deliveries
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

366 reviews
8/ 10
Lovely boutique hotel in Polanco. On a quiet street, very tucked away for a restful vacation. Responsive and friendly staff
Stephanie · couple · 2026-10-15

The guest experience

9.6out of 10
366 verified reviews

Loved most

  • Exceptional staff
  • Great location
  • Luxurious amenities
  • Delicious food

Worth knowing — A bit pricy · Noise from construction · Noise from nearby bar

How guests scored the stay

  • Location9.9

    Repeatedly highlighted as superb with shopping and restaurants nearby.

  • Food and Beverage9.9

    Breakfast and other dining options were frequently praised.

  • Service9.9

    Numerous positive mentions of staff friendliness and helpfulness.

  • Overall Experience9.9

    Overall guest satisfaction was high despite some minor issues.

  • Cleanliness9.4

    Consistently mentioned as clean and well-maintained.

  • Amenities9.4

    Luxurious amenities praised, though minor negative mentions noted.

  • Room Quality9.4

    Large, comfortable rooms mentioned positively; some noise concerns.

  • Value for Money8.9

    Some reviews indicate the hotel is a bit pricy for the experience.

Live guest feedback

Guest reviews

Consistent

87% of 15 recent stays rated 8+

9.6366 reviews
  • Its a lovely hotel! If you are looking to make your base Polanco to explore CDMX, this is a good choice

    8/10

    Stephanie · couple · 2026-10-15

    “Lovely boutique hotel in Polanco. On a quiet street, very tucked away for a restful vacation. Responsive and friendly staff”

  • Couldn’t have been happier with the level of service and the personalised effort the staff go to.

    10/10

    Karina · couple · 2026-09-14

    “Quiet, great location”

  • Guest review

    9/10

    Jennifer · couple · 2026-09-10

    “Great hotel! Our room faced the courtyard, so it didn’t get much natural light, but that was a minor issue. Overall, I’d rate our stay a 10 out of 10 and would definitely stay here again. The location was fantastic!”

  • Bit pricy But totally worth it

    9/10

    Rafael · family with children · 2026-08-25

    “design and staff”

  • Guest review

    9/10

    Almudena Chávez · couple · 2026-08-19

    “el servicio en lobby y a la habitación.”

  • Guest review

    7/10

    Mustafa Serdar · solo traveller · 2026-08-03

    “Location and decoration”

  • Absolutamente hermoso

    10/10

    rickaN5175CU · Couples · 2026-05-24

    “The hotel is exactly like the pictures or even better! The service and amenities 10/10 we are defenetly coming back very soon.”

  • a gold star experience!

    10/10

    E6901RGcarmenp · Friends getaway · 2026-05-08

    “Perfectly central. The hotel was spotless with a chic vibe. Quiet with incredible service and phenomenal amenities. The rooms were spacious and sleekly designed. The inclusion of the mini bar with excellent drinks and snacks made it all a great value! Look forward to staying there again! The staff ALWAYS went above and beyond-highly rec!”

  • Guest review

    10/10

    Melissa · solo traveller · 2026-04-29

    “Elegant and well appointed. Excellent service. A true 5 star boutique experience.”

  • 不好👎

    4/10

    CHENGMIN · couple · 2026-04-29

    “干净卫生,交通便利”

  • Highly recommend... great location, service and rooms

    10/10

    San4th · Friends getaway · 2026-04-28

    “We loved our stay at the Alest. We loved the beautiful and modern design of the hotel; it felt like a high end boutique hotel. The hotel location is fantastic... steps away from shopping, restaurants and the park. The hotel staff were very friendly and the rooms are impeccably clean. The bonus is the Dyson Air Wrap set as well as the free snacks and beverages in the room. I would highly recommend staying here.”

  • Beautiful, 5 star boutique hotel

    10/10

    570tees · Couples · 2026-04-28

    “Beautiful, 5 star boutique hotel located in upscale and charming Polanco. Rooms are beautifully appointed, welcoming lobby that is spotless with amenities you find in a large 5 star hotel.....turn down service, room service , etc. and a very attentive staff. This hotel has all of the style and luxury of larger hotels but without the crowds.”

  • Guest review

    8/10

    andrew · couple · 2026-04-15

    “Breakfast was poor. Chillaquiillas cold and soggy.”

  • Fabulous Luxury Boutique Hotel

    10/10

    larryafox1960 · Couples · 2026-04-11

    “Superb location, excellent service, comfortable rooms with all the amenities, nice breakfast. One of the best luxury boutique hotels anywhere!”

  • Very pleasant and enjoyable stay

    10/10

    yuvaanm2026 · Family · 2026-04-10

    “The location of the hotel is very central and close by to many restaurants and places. Our room was very spacious, lots of free amenities. Good service and breakfast, would recommend.”

Hotel info and reviews come from third-party sources.