Luxurious Property in Central San Miguel de Allende
Swimming Pool, Terrace Bar, and Spa
Enjoy relaxation and leisure with our swimming pool, terrace bar, and spa offering massages, treatments, Turkish bath, and a fitness center.
Modern Mexican Decor
Immerse yourself in the beauty of modern Mexican photography adorning our air-conditioned rooms and suites, featuring free Wi-Fi, flat-screen cable TV, and large bathrooms with double sinks.
Culinary Delights and UNESCO Site
Indulge in Mexican cuisine at Matilda’s restaurant by Chef Vicente Torres, sip cocktails at the bar or terrace, and explore the UNESCO World Heritage Site of San Miguel de Allende.
Book now to experience the perfect blend of luxury, comfort, and culture at our hotel!
✦HAPPI HIGHLIGHTS
✦
Excellent service
✦
Great location
✦
Comfortable rooms
At the hotel
Popular amenities
112 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Bar
Barber/beauty shop
View all amenities
Pools & wellness
Beauty Services
Hair Salon Services
Hot tub/Jacuzzi
Manicure
Massage services
Outdoor pool
Pedicure
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Breakfast takeaway containers
Coffee Shop on site
Cooking class
Delivered food - securely covered
Food delivered to guest room
Fruits
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Bike tours
Fitness center
Fitness classes
Fitness facilities
Garden
Golf course
Hiking
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Terrace
Yoga classes
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Free Parking
Lift / Elevator
Parking
Shuttle service
Shuttle service (additional charge)
Valet parking
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet basket
Pet bowls
Pets allowed
Private check-in/check-out
Tour desk
Tour/class on local culture
Walking tours
Services & essentials
Car hire
Cashless payment available
Daily housekeeping
Designated smoking area
Face masks for guests available
Free WiFi
Grocery deliveries
Hammam
Happy hour
Horse riding
Key access
Key card access
Mobile app for room service
Packed lunches
Pub crawls
Room service
Shallow end
Sun umbrellas
Temporary art galleries
Themed dinner nights
Thermometers for guests provided by property
WiFi available
Review in focus
192 reviews
6/ 10
Location, cleanliness, efficiency of staff
Marjorie · couple · 2026-09-08
The guest experience
9.1out of 10 192 verified reviews
Loved most
Excellent service
Great location
Comfortable rooms
How guests scored the stay
Service9.5
Exceptional service highlighted in multiple reviews, staff were kind and accommodating.
Overall Experience9.5
Positive experiences and recommendations indicate a highly satisfactory overall experience.
Location9.1
Conveniently located, perfect for dining and shopping.
Cleanliness9.1
Rooms described as clean and spacious, indicating high cleanliness standards.
Food and Beverage9.1
Breakfast and on-site restaurant received positive feedback.
Room Quality9.0
Rooms are described as bright, airy, spacious and well-designed.
Value for Money9.0
Guests mentioned great value for the quality and service received.
Amenities8.6
Amenities were adequate with on-site restaurant and concierge services.
Live guest feedback
Guest reviews
Mixed experiences
80% of 20 recent stays rated 8+
9.1192 reviews
Nice enough but not at all worth the money.
6/10
Marjorie · couple · 2026-09-08
“Location, cleanliness, efficiency of staff”
Lovely couples retreat stay
10/10
WestCoastTraveller07 · Couples · 2026-07-27
“Great location, steps from the central square and beside a large park. The property is beautiful, lots of cool art throughout the property and rooms. Our room was nice. The service was excellent. We had a few things we needed help with and the staff was super attentive and had solutions to all our issues. Thanks for a lovely stay!”
Merci but not again....
6/10
jeromeaB7605EQ · Business · 2026-06-16
“Sort of boutique hotel
Rooms are small. No view and nothing special
Pool is ...
Only location and valet are good
More than 400usd for 20sqm average room with no view and even corridors front of your windows
Cherry on the cake, no benefit to be with good Mariott statut
Many hôtels in town...
Better to go to another one”
STAY HERE FOR SURE.
10/10
359brieg · Solo travel · 2026-05-26
“AMAZING! The rooms were gorgeous. The food delicious. The service impeccable. The location PERFECT. Highly recommend this spot for any type of traveler! It was luxury but with a comfortable "home" feel, which is hard to do.
And let's talk about the spa. Wow. They have a personal (solo) steam room, which is an extremely unique experience. You can steam and cold shower at the same time; they provide a scrub while in there as well. And the massage and facial were excellent. LOVED the spa experience here .
Highly recommend this spot for all parts of travel — and highly recommend San Miguel as a destination.”
Hospitality at its finest
10/10
hollysG6289MT · Business · 2026-05-19
“Wonderful hotel! Everything from the atmosphere, the rooms, the food, it was absolutely lovely. I stay in over 150+ nights a year and this was one of the most enjoyable hotels I have visited. I was here for business but the atmosphere made it feel like a vacation. But what really set this hotel apart was the staff. Everyone from the front desk, concierge, waitstaff and housekeeping were all top notch. When you take pride and are happy it shows and this hotel is doing it right. Hospitality at its finest:”
Horrendous. Avoid!!!
2/10
Z6282TWjenniferp · Couples · 2026-04-30
“Went to San Miguel to celebrate my husband’s birthday. Told the hotel that it was his bday when making the reservation. We made a huge mistake of staying here. They didn’t acknowledge it in any way - no champagne, no card, no balloons. And we are BOTH gold members.
The photos make it look glossy and shiny, but it’s not at all. It’s a horrible hotel. Terrible service and completely inattentive staff. First day we found long strands of black hair on the floor, second day a roach crawling across the nightstand. Furniture is dated and dirty. GUSTAVO at the front desk was defensive, dismissive and unhelpful when we complained. We checked out the next day and lost a day of our vacation to packing, and then unpacking at the new hotel. On top of it all - no apology and they’re refusing to refund our unused points. Do not stay here if you want a relaxing trip or to be made to feel special. This is not the place.”
Worst hotel in SMA.
2/10
OhMyGod123456 · Solo travel · 2026-04-27
“If I could give this hotel 0 stars, I would. The check-in experience was horrendous. The receptionist spent most of the time explaining everything the hotel doesn’t offer: no upgrades, no late checkout, only one bottle of water per room, and any additional water comes with an extra charge. Even breakfast was disappointing — apparently only juice and toast are included, and anything else costs extra.
To make matters worse, the concierge (last name Lopez) openly complained that the hotel owner dislikes the Marriott Bonvoy program, said the system “doesn’t work,” and mentioned they want to leave the program soon. What a terrible first impression.
The entire atmosphere felt hostile and unwelcoming, as if nobody working there actually wanted to be there — probably because of poor management or ownership. Honestly, it’s no surprise I seemed to be the only guest staying at the hotel.
There are countless better options in SMA. Do yourself a favor and stay somewhere else.”
Perfect
10/10
T8927DSlolal · Couples · 2026-04-21
“Hotel Matilda and the staff were everything we had read and heard about. Concierge Samantha and Axel were so helpful and always got us into places that were hard to get reservations. It was a beautiful stay and our housekeeping was perfect every day all day.”
Hotel Matilda San Miguel de Allende 5 stars!
10/10
726dcf · Family · 2026-03-03
“Hotel Matilda is a real jewel in San Miguel Allende. Our stay just happened to be during the recent disturbances in Mexico. San Miguel Allende might just be the safest place in North America, and so beautiful even during this time. The staff and management at Hotel Matilda have thought of everything to deliver the perfect vacation stay for their guest. From the Michelin experienced Chef to the Concierge team perfection in service. The Hotel is a beautiful design that fits into this UNESCO village in style and elegance. And I really enjoyed the size, I think it is only 30 rooms. This is the place to stay in San Miguel!!! 5 stars DC”
Amazing experience at Matilda Hotel
10/10
chaper18 · Couples · 2026-03-03
“Great weekend experience at Matilda ! One of the best hotel properties in San Miguel. Great room, spotless clean, excellent amenities and in-room equipment, furniture and facilities. Amazing bed. Staff was really outstanding, Samantha, Carlos and the rest of the lobby team, as well as the cleaning and the Moxi staff were all superb. Make sure to check the great rooms offered to book the one that suits your particular needs best.”
Special place to visit
10/10
aywebb · Friends getaway · 2026-02-25
“Hotel Matilda lived up to its Michelin rating.
Accommodations, service, food were excellent.
Its location was perfect for exploring this amazing city, San Miguel.
The concierges were super friendly and helpful in finding cool rooftop restaurants and places to see.
What's very special is that almost everyone San Miguel ware pleasant and friendly.
It is a historical site, which makes the visit very special.”
Amazing staff
8/10
Cheryl · extended group · 2026-02-14
“My room was by the bar and in the evening it was very noisy There also was a Ted Talk at the dining area which made it impossible to go to sleep”
Great Hotel in SMA
8/10
arroymero · Couples · 2026-01-31
“We stayed here three nights while visiting SMA. This hotel is pretty good in terms of location and quality. It is located on one of the nicest streets in this town. It is also really close to the town square and Parroquia. Our stay included continental breakfast, which consisted of toast, yogurt, granola, fruit, juice, and coffee. However, since we are vegan, we only enjoyed the fruit, toast with jam, and juices. Everyone at the hotel was friendly, attentive, and welcoming. The reason I did not give it a full rating is because our room could use some maintenance/improvement in the bathroom, as one of the faucets leaked when closed and the toilet didn’t flush well. We could also hear exterior noises pretty good while inside our room with the door shut; we did have the room closest to the bar and pool though. Nevertheless, we still enjoyed our stay. The bed was comfortable and the bathroom was spacious- to my liking. Overall, I would return.”
Great experience great service excellent food nice big rooms vwith a view
10/10
dianerR3703UL · Solo travel · 2026-01-21
“the location is perfect very quiet street few minutes from the center.
the restaurant is really good. the rooms are nice with a nice view they are spacious and the bathroom is big. everyone was very helpful and the concierge took care of all my reservations in town plus the transfers from the airport.”
Superior comfort
10/10
lam7848 · Friends getaway · 2026-01-14
“Outstanding hotel in every way. We loved the location and the staff was extremely helpful. Our room was quiet and clean. We would definitely stay here again.”
Beautiful hotel, great location, excellent staff
10/10
Scott · couple · 2026-01-08
“Great staff”
Design-Forward Perfection & Unrivaled Service in San Miguel
10/10
KimmigATL · Family · 2026-01-06
“If you are looking for the perfect home base for a 3-night stay in San Miguel de Allende, Hotel Matilda is it. It is a high-design sanctuary that manages to feel both ultra-modern and incredibly welcoming.
Personalized Service at its Finest
The service here isn't just "good"—it’s deeply personal. The manager, Gustavo, was incredibly attentive and clearly cares about making every guest's stay perfect. The staff handled our restaurant recommendations and reservations with ease. Most impressively, when we purchased local art, they took the lead in contacting DHL to coordinate shipping sizes and pricing for us. It made what could have been a stressful process completely seamless.
Vibe & Atmosphere
The architecture is stunning, blending sleek modern lines with lush natural elements like the vibrant bougainvillea lining the walls.
• The Playlist: The music throughout the property is modern and "vibey." I found myself constantly Shazaming their playlist to take a piece of the hotel’s atmosphere home with me!
• The Retreat: Because it’s a smaller property, it feels like a private club. We often had the breakfast room or bar to ourselves, providing a quiet, sophisticated retreat from the busy streets of SMA.
The Rooms & Spa
Our rooms featured balconies overlooking a peaceful koi pond with beautiful views of the city. The bathrooms are impressively large and luxurious.
• Family Travel: My kids shared a room which worked out perfectly, though it is worth noting for families that most rooms feature King beds.
• The Spa: My family raved about their massages. The spa is excellent, and we found it very easy to get appointments during our stay.
Location
You are in the absolute heart of town. You get the benefit of being steps away from everything while maintaining a sense of total privacy once you step back inside the hotel gates.
Summary
Hotel Matilda is a "vibe" in the best way possible. From the art-centric design to the exceptional care from Gustavo and his team, it is easily one of the best hotel experiences we’ve had.
We loved the service at the front desk from Samantha, Gustavo & Christopher.”
Nice relaxing stay for couple
8/10
pierredP234NA · Family · 2025-12-30
“We had a wonderful stay at Matilda Hotel Boutique. The service was truly amazing, friendly, and always willing to help. Our room was spacious, very clean, and thoughtfully designed, making it a comfortable place to relax after a day exploring the city.
The hotel is also very well located, with easy access to the main attractions of San Miguel de Allende. Overall, it’s a lovely hotel and a great choice for couples looking for a stylish and comfortable stay.”
Fantastic Perfect Boutique Hotel in the heart of San Miguel
10/10
LindaS808 · Family · 2025-12-06
“I have loved this hotel since the doors opened and before. Traveling to San Miguel since 1980, I knew the first hotel on the site. When Matilda opened I loved everything about the design, the art, the food. We attended a family wedding and our home was the venue for the ceremony, so a great opportunity to stay. I misbooked the dates, the staff were so kind and rearranged everything. The breakfast is a dream, the rooms comfortable and the location just perfect for a quick stroll to all of the best in dining and shopping but quiet street. Stay here!”
Excellent location, clean and comfortable rooms, friendly staff
10/10
alejandrogJ9877UN · Family · 2025-12-01
“From the moment we checked in and during our entire stay we were treated warmly by all the friendly staff. The location is perfect, within walking distance to the downtown area, parks and services. The hotel is charming with a great lobby area full of art. Having the restaurant on-site is convenient. Our room was spacious, clean and very comfortable. Any excursion can be booked at the concierge desk, and English is spoken by staff. We look forward to our next stay at Hotel Matilda!”
