Hotelaholic

San Miguel de Allende · Guanajuato

Live Aqua San Miguel de Allende

Calzada de la Presa No. 85, Zona Centro, San Miguel de Allende, Guanajuato, 37700

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Live Aqua San Miguel de Allende Urban Resort offers 5-star accommodation just 1 km from Church of St. Michael the Archangel. Guests can enjoy air-conditioned rooms with modern amenities and a private bathroom.

  • Diverse Dining Options

    Indulge in a culinary journey at the hotel's restaurant, serving Japanese, Korean, and Mexican cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.

  • Relaxation and Recreation

    Unwind by the outdoor swimming pool, stay active at the fitness centre, or explore the garden and terrace. The kids' club, 24-hour front desk, and business area ensure a seamless stay.

Book your stay at Live Aqua San Miguel de Allende Urban Resort for a luxurious and diverse experience in San Miguel de Allende.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Beautiful facilities

  • Great location

At the hotel

Popular amenities

102 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Board games/puzzles
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Horse riding
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Solarium
  • Sun umbrellas
  • Temporary art galleries
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

264 reviews
10/ 10
La amabilidad del personal y las instalaciones muy bonitas
Federico · solo traveller · 2026-10-13

The guest experience

9.3out of 10
264 verified reviews

Loved most

  • Friendly staff
  • Beautiful facilities
  • Great location

Worth knowing — Cleaning issues · High prices · Noise disturbances

How guests scored the stay

  • Location10.0

    Wonderful location and beautiful setting.

  • Service9.7

    Staff were friendly and accommodating despite some check-in issues.

  • Amenities9.7

    Great pool and spa facilities.

  • Overall Experience9.7

    Overall pleasant experience despite some issues.

  • Room Quality9.2

    Rooms are large and comfortable but with some technical issues.

  • Cleanliness8.7

    Cleaning issues noted with room maintenance.

  • Value for Money8.7

    High price for room should include better amenities and services.

  • Food and Beverage8.7

    Dining options were limited, and high prices were noted.

Live guest feedback

Guest reviews

Mixed experiences

75% of 12 recent stays rated 8+

9.3264 reviews
  • Guest review

    10/10

    Federico · solo traveller · 2026-10-13

    “La amabilidad del personal y las instalaciones muy bonitas”

  • Hermoso

    10/10

    Jonathan · couple · 2026-09-14

    “Excelente”

  • Guest review

    10/10

    Giselle · solo traveller · 2026-08-08

    “Las instalaciones y el servicio.”

  • Safety Concerns

    2/10

    Suri01010 · Family · 2026-08-04

    “I rarely leave negative reviews, but after this experience I feel obligated to warn others. This was our first visit to both the resort and San Miguel, and what should have been a relaxing time with family turned into a frightening experience because of what appears to have been a serious safety issue. On a clear, sunny morning (with no wind or rain whatsoever, pictures are from two days after incident) the cable supporting one of the resorts massive overhead light fixtures suddenly snapped without warning. The fixture, which contained heavy metal star-shaped lights, fell directly onto our table. By pure luck, we had gotten up just minutes earlier to get breakfast. Had we still been sitting there, someone could have been seriously injured or worse. The falling fixture broke our phones. While we're grateful that no one was physically hurt, it's unsettling to think how close this came to becoming a tragedy on our first morning. What made the situation even more concerning was the resorts response. The broken light fixture remained on the ground in the exact same location for the rest of our stay. Even more alarming, there were numerous identical fixtures (hanging at least 20 to 30 feet overhead) still in place, and we never saw any effort to inspect, remove, or secure them to prevent another incident. It gave us little confidence that guest safety was being treated as a priority. We attempted to resolve the matter directly with the resort before leaving this review. The only compensation they offered was a complimentary night on a future stay. I declined and explained that I would never return to a resort that fails to take customer safety seriously after such a dangerous incident. Accidents can happen, but how a business responds speaks volumes. In this case, the lack of urgency, the failure to address an obvious ongoing hazard, and the dismissive resolution left us extremely disappointed. We were incredibly fortunate to walk away unharmed, but future guests may not be as lucky. I hope the resort takes immediate steps to inspect every overhead fixture and make guest safety its highest priority before someone is seriously injured.”

  • Guest review

    10/10

    Aurora · solo traveller · 2026-07-18

    “Servicio e instalaciones.”

  • Guest review

    10/10

    Adriana · family with children · 2026-07-03

    “Facilities, location. Beautiful hotel. Food at the restaurant was great. Excellent brunch.”

  • Noisy, lack of sleep

    2/10

    saidyitzelc · Couples · 2026-06-19

    “Super noisy room, instead of rested we left tired, we reported the noise after the first night, nothing was done. My last afternoon there the pool was full of screaming kids not giving adults without kids a chance to relax. The gentleman completing our hotel check out seemed inconvenience by my presence, never smiled, never asked how my stay was, just gave me my total and that was it.”

  • Guest review

    9/10

    juan pablo · couple · 2026-06-12

    “un hotel único, con mucha personalidad arquitectónica y gran servicio.”

  • Excelente opción para relajarse

    10/10

    SERGIO MARIO · couple · 2026-06-09

    “Buen sabor y raciones”

  • Un poco incómoda la estancia por lo referido , el precio y la calidad no van de la mano

    7/10

    Luis Gerardo · couple · 2026-06-05

    “Excelente ubicación y limpieza”

  • Felicidad

    10/10

    JESUS · couple · 2026-06-03

    “Desayuno muy bueno y comida excelente y fuimos por aniversario de boda”

  • Magical hotel in a magical town

    10/10

    Q5735NGclaudiaf · Friends getaway · 2026-06-02

    “Like the town it’s in, this hotel is simply MAGICAL. The decor is eclectic and gorgeous — no corner is unadorned. The spa will change your life—I had a massage with Amelia at Feel Urban and I’ve never had such a relaxing ViP level experience. I had the best cocktail of my life at Barkam. But the best part is the SERVICE. Everyone is so friendly, helpful and warm! Daniel the concierge gave us so many wonderful tips that made our trip outstanding and made us feel at home. I’d give it 6 stars if I could!”

Hotel info and reviews come from third-party sources.