Hotelaholic

San Miguel de Allende · Guanajuato

NUMU Boutique Hotel, The Unbound Collection by Hyatt

NEMESIO DIEZ NO 20, COLONIA CENTRO, San Miguel de Allende, Guanajuato, 37700

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in the comfort of air-conditioned rooms with modern amenities and stunning city views from your own private balcony.

  • Exceptional Services

    Enjoy a seamless stay with our 24-hour concierge service, airport transfers, and room service for your convenience.

  • Relaxation and Dining

    Unwind by the outdoor swimming pool, stroll through the lush garden, and savor delicious meals at our on-site restaurant and bar.

Experience the epitome of luxury at NUMU Boutique Hotel, The Unbound Collection by Hyatt in San Miguel de Allende. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Clean rooms

At the hotel

Popular amenities

111 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
View all amenities

Pools & wellness

  • Heated pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Horse riding
  • Key access
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Pub crawls
  • Room service
  • Sun umbrellas
  • Temporary art galleries
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

127 reviews
7/ 10
Location
Enrique · solo traveller · 2026-09-09

The guest experience

9.6out of 10
127 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Clean rooms
  • Spacious accommodations
  • Good parking availability

Worth knowing — Cold outdoor dining area · Miscommunication among staff · High prices at some dining options · Small gym size · Limited spa hours

How guests scored the stay

  • Service10.0

    Guests praised the staff for being friendly, professional, and helpful.

  • Location10.0

    The location is excellent with close proximity to attractions.

  • Overall Experience10.0

    Overall experience rated highly despite some minor complaints.

  • Cleanliness9.8

    The hotel is clean as mentioned, with guests appreciating the cleanliness.

  • Room Quality9.8

    Rooms are noted to be lovely and spacious.

  • Amenities9.3

    Amenities are good, but some feedback indicates improvements could be made.

  • Value for Money9.3

    Value reflected some complaints about pricing, especially with dining options.

  • Food and Beverage8.8

    Food quality received mixed reviews, particularly a bad experience at the terrace restaurant.

Live guest feedback

Guest reviews

Mixed experiences

75% of 12 recent stays rated 8+

9.6127 reviews
  • Ok

    7/10

    Enrique · solo traveller · 2026-09-09

    “Location”

  • Guest review

    10/10

    Maria Paula · couple · 2026-08-24

    “Everything was well preserved, clean and in order”

  • Increible hotel

    10/10

    Maria Carolina · extended group · 2026-08-19

    “Las instalaciones y restaurantes muy buenos.”

  • Numu excelente

    9/10

    mario · solo traveller · 2026-08-10

    “Instalaciones”

  • Increíble. Regresaría siempre que esté en San Miguel

    10/10

    Leonardo · family with children · 2026-07-11

    “TODO! Que lugar más espectacular.”

  • Recomendado

    10/10

    Eugenia · couple · 2026-07-01

    “El personal excelente , la chica de concierge nos ayudó mucho y muy amable , Jorge muy atento y recepción también , todos . La comida muy buena”

  • Guest review

    8/10

    Aureliano · couple · 2026-06-08

    “Muy buenas amenidades y las habitaciones”

  • Guest review

    4/10

    Shireen · couple · 2026-04-30

    “First, let me say Numu hotel is beautiful, great location, the staff lovely and kind, and Pancho the dog is the best mascot.”

  • Guest review

    10/10

    Cristina · family with children · 2026-03-24

    “The location was great. Breakfast was good, but everything was a little expensive. The welcome drink was an absolute treat. The staff that I met Mariana, Bruno, Jorge and David were all amazing.”

  • The staff were there to get us transportation and they were very professional

    6/10

    Cheri · couple · 2026-01-20

    “The staff were fantastic”

  • RELAJACION

    10/10

    Ivan · family with children · 2026-01-19

    “Muy bonito el concepto, los alimentos muy ricos, muy buena ubicacion.”

  • Guest review

    10/10

    Janet · couple · 2026-01-09

    “Todo”

Hotel info and reviews come from third-party sources.