Indulge in massages, body treatments, and facials at our full-service spa, perfect for relaxation.
Stunning Recreational Amenities
Take a dip in the outdoor pool or work up a sweat in the fitness center, ensuring a rejuvenating stay.
Convenience and Comfort
Enjoy complimentary Wi-Fi, concierge services, and multiple dining options, including 24-hour room service.
Immerse yourself in luxury at Hotel Riu Plaza Guadalajara and elevate your stay in the heart of the city. Book now for an unforgettable experience.
✦HAPPI HIGHLIGHTS
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Friendly staff
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Modern amenities
At the hotel
Popular amenities
55 listed
24-hour front desk
All property's electricity comes from renewable sources
At least 80% of all lighting comes from LEDs
ATM/banking
Ballroom
Banquet hall
Bulk dispenser for toiletries
Change of towels (on request)
Comprehensive food waste policy
Comprehensive recycling policy
View all amenities
Pools & wellness
Full-service spa
Pool sun loungers
Wheelchair-accessible pool
Wheelchair-accessible spa
Dining & drinks
Snack bar/deli
Vegetarian breakfast available
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Fitness facilities
Garden
Recycling
Rooftop terrace
Wheelchair-accessible fitness center
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Elevator
Self parking (surcharge)
Wheelchair accessible
Wheelchair accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Guest services
Concierge service
Locally-owned & organized tours & activities
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Computer station
Eco-friendly toiletries
Energy-saving switches
Free WiFi
Gift shops or newsstand
Grocery/convenience store
Guest education on local ecosystems and culture
Housekeeping on request
Humane animal treatment
LED light bulbs
Newspapers in lobby (surcharge)
No single-use plastic stirrers
Porter/bellhop
Secured bicycle storage
Showcase for local artists
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Wedding services
Review in focus
363 reviews
10/ 10
Riu is My favorite hotel in GDL! I’ve stayed in many but the restaurants, bars service and especially the rooftop are worth every penny!
JuniorACZ · NONE · 2026-02-18
The guest experience
Loved most
Friendly staff
Modern amenities
Worth knowing — Service delays · Issues with room bookings
How guests scored the stay
Service9.5
Overall positive experiences with attentive staff, although some specific service issues were mentioned.
Location9.5
Great location with easy access to various city areas, as highlighted in multiple reviews.
Overall Experience9.5
Many guests had an excellent overall experience, despite some isolated issues with service and amenities.
Room Quality9.0
Rooms were generally described as comfortable and well-maintained, with mentions of size and quality.
Amenities9.0
Amenities such as the rooftop bar and gym were well-received, though some service issues were noted.
Cleanliness8.5
Most reviews indicated the hotel was clean and organized, though some issues with room cleaning and replenishments were noted.
Value for Money8.5
There were mixed feelings regarding value, especially due to discrepancies in room bookings and added charges.
Food and Beverage8.5
Food quality was generally good; however, some issues with the VIP lounge and snack quality were criticized.
Live guest feedback
Guest reviews
Mixed experiences
90% of 20 recent stays rated 8+
Great Hotel and excellent service
10/10
JuniorACZ · NONE · 2026-02-18
“Riu is My favorite hotel in GDL! I’ve stayed in many but the restaurants, bars service and especially the rooftop are worth every penny! ”
Excellent location
10/10
JessicaMOmar · NONE · 2026-02-17
“Everything was perfect, except how hot our room was. We would leave the A/C on all day and it would still be hot. ”
Very nice hotel
10/10
Fernancue · NONE · 2026-02-17
“I loved this hotel, conveniently located, great views, nice rooms, everything clean and in great condition, there was work in the pool which was unfortunate, but it will make the hotel even nicer. I was disappointed with the elevator service, one of them was not working and it took forever to go up/down. The restaurant was great, the food was good, and the waiters very friendly and helpful”
Don Julio Wellness Trip:
10/10
DeQustay · Business · 2026-02-14
“I had the best experience. The staff was kind and friendly. Breakfast was exceptional!!!! I give 10 stars hands down. ”
Great hotel! RIU beds are terrible
10/10
Girouxnormand · NONE · 2026-02-12
“Healthcare tourism. We traveled to Guadalajara to access Healthcare. The hotel is fantastic. Unfortunately, every bed at RIU properties are harder than the floor. I hunt in the bush of Canada for weeks at a time and sleeping on the ground is more comfortable. Who ever buys there beds needs to figure this out.”
Nice place to stay, customer service not at its best
6/10
Jhon135135 · Business · 2026-02-11
“Nice place but several issues make the place not perfect(no help to carry the baggage, not even showing willngness to help. Seems like help is selective. Misscommunication bettween reception and bookings). Didnt feel like hospitality is the hotel biggest strength.”
Weatherman lied
10/10
Getwot · Couples · 2026-01-27
“Stayed on the executive level. Free munchies and bevs in crown room. Fantastic view, great staff. Anyone that thought all you need is a light sweater this week in Guadalajara froze. Too bad that even luxury hotels don’t have heat.”
Staying here during business travel
10/10
Janos_Gruber · Business · 2026-01-26
“I liked the receptionists' professionalism when arrived and when left, too.
Room was nice, clean, comfortable, WIFI available, ironing, available.
Laundry service is available for an acceptable price and they made a perfect and nice washing for me.
Breakfast is like heaven :) literally everything is available, and the staff is nice and very helpful.
This is a great place to stay in. ”
Excellent work stay
10/10
ATravelingScientist · Business · 2026-01-22
“Stayed here for a week during a work trip. Really solid stay in all ways. I recommend its location and facilities and staff support. I’ll be back”
Awesome view at the rooftop
10/10
RafaCarr · NONE · 2026-01-20
“A Sky-High Experience at RIU Plaza Guadalajara
If you are looking for a hotel that captures the vibrant energy of Guadalajara while offering a literal "top-down" view of the city’s beauty, the RIU Plaza is an absolute standout. My recent stay was defined by incredible service and views that I won’t soon forget.
The View: Day & Night
The highlight of the stay is undoubtedly the rooftop. Whether you’re there under the bright Mexican sun or as the city lights begin to twinkle, the panoramic views of the sprawling city and the surrounding mountains are mesmerizing.
* Daytime: You get a clear, majestic look at the mountain and cityscapes.
* Nighttime: The city transforms into a sea of amber lights, providing a sophisticated backdrop for a cocktail.
The Adrenaline Kick
For those who aren't afraid of heights, the glass floor overhang is a must-see. Stepping out over the edge of the building with nothing but glass beneath your feet is a thrilling, memorable experience that offers a unique perspective of the streets below. It’s easily the most Instagram-worthy spot in the hotel.
Authentic Vibes & Service
The service throughout the hotel was polished and attentive, but the atmosphere really peaked during Mariachi Night at the lobby bar. It brought a wonderful sense of local culture and high energy right to the heart of the hotel. Watching a world-class Mariachi band in such an elegant setting was the perfect way to spend an evening.
Final Verdict: Whether you’re visiting for business or leisure, the combination of the rooftop scenery, the "daredevil" glass floor, and the authentic lobby entertainment makes the RIU Plaza the place to be in Guadalajara.”
Excelente hotel y personal muy atento
10/10
JorgeFonseca2025 · Business · 2025-12-22
“Since I arrived until I left the hotel, all the personnel was very kind, services and places to stay were incredible. Everybody said hello, everubody smiled all the time.”
Great Experience
10/10
JulesDell89 · NONE · 2025-12-09
“I had a great short stay at the Riu Plaza Guadalajara hotel. My room was comfortable, staff was helpful, and the hotel is very modern! I have no complaints really.”
very nice
10/10
denis_coffre · Business · 2025-11-23
“high level of quality and welcoming behaviour of the staff. gym, roof top, hugh quality restaurant, large rooms and very clean!”
Must Stay
10/10
Paradise04734392591 · NONE · 2025-11-15
“Stayed at this hotel for a week. Great location, clean, buffet breakfast has great options and is good. Lobby bar has great service, and daily entertainment. Look for Andres, he will make sure you have an excellent experience at the lobby bar! rooftop bar has great views of the city! Service is on point throughout the hotel. Beds are a little firm for my liking. If you like birria tacos, around the corner from the hotel is a really good spot. Overall, we look forward to starting here on our next visit ”
2 night stay in November 2025
8/10
conchurd2018 · NONE · 2025-11-12
“Overall this is a decent hotel, it is big so it has a lot going on.
The elevators can be a painful wait at times due to the many floors and guests (both staying in the hotel and attedning events plus the rooftop bar)
The room was cold enough in November but the extr ablanket hidden in the wardrobe was just about enough, a second one would have been appreciated.
My main annoyance came from when the cleaning person did up the room, they did not replenish neither the water nor the coffee utensils. In a hotel of this size and stature this is surely a minimum requirement.”
Do not stay here!!
2/10
Go32135485543 · Couples · 2025-11-12
“I stayed at RUI from Nov 7th-Nov 11th in room 3707. I reserved through AAA a king suite and when I arrived to the hotel I was told by the front desk that the whole hotel was booked and only had a twin bed suite available for the same price I had booked online. They made me pay 250.00 more to upgrade to a premium king suite because that’s all they had left which was not true!!! They said I would have access to the “VIP lounge” which is a joke! And free mini fridge refills the whole time I was there.
The one time I went into the “VIP lounge” which offer “free drinks and snacks” had only warm beers and empty bottles of wine in the fridge. The snacks were old and stale.
The mini fridge “refills” never occurred and had to remind every day!
The rooftop is very nice but to get a drink it takes over 15 mins and they have all these staff just standing there! Can’t believe this hotel had good reviews! Worse experience at the RUI!”
Great hotel. Very minor issues
10/10
bencN1009RE · Business · 2025-11-09
“The hotel and room were very clean. The staff were very helpful and attentive. The only issue for me were the elevators. They didn’t always work as expected meaning sometimes the floor buttons would deselect when stopping to pick up additional passengers ”
Great Hotel and perfect service for non Spanish speakers
10/10
robertbS9436AN · NONE · 2025-11-06
“Very happy there was no language barrier during our stay. Everyone was very accommodating to our requests.”
Hotel Riu Plaza Guadalajara
8/10
johnforesterjr · NONE · 2025-10-30
“Very nice property, rooms clean and large enough for extended stays. Friendly and helpful staff. Good restaurant options, very easy to travel to different areas of the city.”
Comfortable, clean and easy!
10/10
Yeevonne4 · NONE · 2025-10-28
“This was my 3rd time staying at the Riu Guadalajara. Even though it was busier than my last few times, it was still just as clean, organized and quiet! Slept perfectly fine. Spacious rooms and extremely clean facility. Delicious breakfast and the rooftop bar is wonderful. Service at the bar could be better as there wasn’t one specific waiter for the table, but really just whoever was nearby and orders were forgotten, but the atmosphere was superior. Love the options for live music! ”
