Hotelaholic

Guadalajara · Jalisco

Staybridge Suites - Guadalajara Novena by IHG

AV MEXICO 3040, Guadalajara, Jalisco, 44680

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious 4-Star Accommodation:: Staybridge Suites - Guadalajara Novena, an IHG Hotel offers a sophisticated stay in Guadalajara, conveniently located near major attractions like Expiatorio Temple and Guadalajara Cathedral.

  • Rooms & comfort

    Modern Amenities:: Enjoy a comfortable stay with air-conditioned rooms, city view terraces, and free WiFi. The hotel also provides a business center, gym, and complimentary private parking for guests.

  • Location & surroundings

    Convenient Location:: Situated close to Guadalajara Zoo and Guadalajara Airport, this hotel is the perfect choice for both leisure and business travelers seeking convenience and comfort.

Book your stay at Staybridge Suites - Guadalajara Novena for a memorable experience in Guadalajara!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Cleanliness in common areas

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Parking
  • Parking garage
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour/class on local culture

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Pub crawls
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

315 reviews
10/ 10
Muy buen desayuno y localización. Muy limpio y el personal es muy amable.
Ricardo · couple · 2026-10-18

The guest experience

9.3out of 10
315 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Cleanliness in common areas
  • High-quality breakfast

Worth knowing — Noise issues · Cleanliness concerns · Inconvenient lobby location

How guests scored the stay

  • Location10.0

    Repeatedly highlighted as amazing and safe, with good access to restaurants.

  • Food and Beverage9.7

    Breakfast is consistently praised for its variety and quality.

  • Overall Experience9.7

    Overall sentiment indicates a very positive experience overall despite some minor issues.

  • Service9.6

    Staff is described as friendly, helpful, and accommodating.

  • Value for Money9.6

    Given the location and service quality, it is considered a good value.

  • Cleanliness8.7

    Some cleanliness issues mentioned, such as a cigarette found in the room.

  • Amenities8.6

    Amenities noted as sufficient, but some issues like machine availability were mentioned.

  • Room Quality8.6

    Rooms generally well-rated, although there were some concerns about noise and amenities.

Live guest feedback

Guest reviews

Mixed experiences

91% of 11 recent stays rated 8+

9.3315 reviews
  • Excelente

    10/10

    Ricardo · couple · 2026-10-18

    “Muy buen desayuno y localización. Muy limpio y el personal es muy amable.”

  • Excelente ubicación y desayuno delicioso

    9/10

    Jose Manuel · couple · 2026-09-08

    “Lleno de detalles, desayuno exquisito e ubicación”

  • El hotel está muy por debajo del nivel y de los precios que anuncia

    3/10

    Alexander · solo traveller · 2026-09-02

    “De lo bueno solo el personal muy amable y la comida de desayuno muy bien rica y con variedad entre semana. Pero aqui pongo lo de malo, ya que no cabe en so bloque :) Voy a mencionar solo algunos puntos que hicieron que estas dos semanas en México fueran bastante incómodas para mí. 1. Las almohadas. En el mundo moderno, donde desde hace tiempo se utilizan almohadas ortopédicas de buena calidad, aquí me encontré con almohadas normales, excesivamente blandas y que no proporcionaban un soporte adecuado para la cabeza durante el sueño. Tenía que usar dos almohadas al mismo tiempo, pero durante la noche se separaban y se movían, por lo que mi descanso era muy inestable. 2. No sé si es un problema general en México o únicamente de este hotel, pero la presión del agua en la ducha era extremadamente baja. Casi habría sido más fácil bañarse bajo la lluvia que con ese débil chorrito de agua... Incluso si la presión de la red central de abastecimiento es baja, desde hace mucho existen tecnologías sencillas para aumentar la presión dentro de un edificio. 3. En el baño ni siquiera hay un simple cepillo para limpiar el inodoro. No soy un cerdo y no estoy acostumbrado a dejar restos de mis excrementos en el inodoro... 4. La iluminación es muy tenue. Durante el día, con las cortinas abiertas, todavía es aceptable. Pero por la noche la iluminación es claramente insuficiente: ya a las 7 u 8 de la tarde te empieza a dar sueño simplemente por lo oscuro que está el cuarto. No hay ninguna lámpara central en el techo; únicamente hay lámparas de noche, una pequeña iluminación LED junto a la cama, una lámpara de pie y una lámpara de escritorio. Para una habitación tan grande, es extremadamente poco. El resto esta en parte de malo...”

  • Todo está muy bien , tanto ubicación y amabilidad de las personas

    10/10

    Wen Hsin · extended group · 2026-08-31

    “Todo”

  • Guest review

    10/10

    Hugojj · solo traveller · 2026-08-22

    “La ubicación, servicio y limpieza”

  • Guest review

    8/10

    Maria Martha · family with children · 2026-08-18

    “El confort de la habitación y que tuviera todo lo que se necesita”

  • Guest review

    10/10

    Enrique · solo traveller · 2026-08-11

    “La atención del personal, especialmente la de recepcion (Hazzel) y el buffet de desayuno estuvieron excelente. Y el rompehielo de las tardes estaba muy bien.”

  • Guest review

    10/10

    Sheila · couple · 2026-08-02

    “Very much a north American comfort hotel. Everything you might want during a stay - kitchen, great breakfast, laundry facilities, gym, restaurants very near. We were there for surgery at Medyarthros - perfect ! Lovely staff.”

  • Guest review

    9/10

    Mikhail · solo traveller · 2026-07-19

    “great location. great staff. nice clean facilities.”

  • Completamente recomendable

    9/10

    Carlos Andres · couple · 2026-07-18

    “El servicio del personal, la habitación y la zona.”

  • Guest review

    10/10

    Salazar · couple · 2026-07-17

    “the included meals are perfect value, the place is spotless and staff is friendly and helpful”

View all guest reviews

Hotel info and reviews come from third-party sources.