Indulge in massages, facials, and body treatments at the full-service spa. Relax further at the private beach or 2 outdoor pools.
Dining and Entertainment
Enjoy delicious meals at the on-site restaurant, savor drinks at the bar/lounge, or opt for room service. Start your day with a full breakfast available daily.
Convenience and Comfort
Stay in one of the 158 rooms with kitchenettes, private balconies, and modern amenities like Smart TVs and complimentary Wi-Fi. The hotel also offers a 24-hour front desk, multilingual staff, and free parking.
Book your stay at Costa Sur Resort, Classico Collection By Sonesta for a luxurious retreat in Puerto Vallarta.
✦HAPPI HIGHLIGHTS
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Great location
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Staff friendliness
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Clean pool
At the hotel
Popular amenities
37 listed
24-hour front desk
Accessible shuttle
ATM/banking
Banquet hall
Breakfast available (surcharge)
Change of bed sheets (on request)
Change of towels (on request)
Concierge service
Couples/private dining
Fitness facilities
View all amenities
Pools & wellness
Full-service spa
Dining & drinks
Wheelchair-accessible on-site restaurant
Fitness & outdoors
On private beach
Outdoor furniture
Terrace
Water sports equipment
Rooms & comfort
Television in common areas
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Free self parking
No accessible shuttle
Secured parking
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Luggage storage
Tours/ticket assistance
Services & essentials
Free WiFi
Front entrance ramp
Gift shops or newsstand
Grocery/convenience store
Library
Paddleboard on site
Porter/bellhop
Proposal/romance packages available
Snorkeling on site
Tile flooring in public areas
Wedding services
Review in focus
69 reviews
10/ 10
Clean rooms, beautiful views. Location is great, within minutes to Zona Romantica. close to beautiful Mismaloya and Boca De Tomatlan.
Staff is unbelievable helpful and always making sure you are having a great time.
The location is amazing with beautiful views and close to attractions.
Service8.3
The service was friendly, but some reviews mentioned delays in restaurant service.
Overall Experience8.3
Overall a nice time with many positives despite some drawbacks.
Value for Money8.3
Overall good value considering the location and amenities.
Cleanliness7.8
Specific sentiment from text indicates cleanliness was good, with no major complaints.
Amenities7.8
The property has nice amenities like a clean pool and a private beach, despite some limitations.
Food and Beverage7.3
Food quality was average with limited menu options.
Room Quality7.3
Rooms need upgrades and there were issues with noise from A/C.
Live guest feedback
Guest reviews
Consistent
80% of 20 recent stays rated 8+
8.069 reviews
Guest review
10/10
MYNOR · friends · 2025-09-25
“Clean rooms, beautiful views. Location is great, within minutes to Zona Romantica. close to beautiful Mismaloya and Boca De Tomatlan.
Staff is unbelievable helpful and always making sure you are having a great time. ”
Guest review
10/10
victoria asuncion · 2025-08-29
“Fue muy buena la estancia limpieza y vista al mar , al igual que el servicio y amabilidad de su personal, la comida es regular y la refrigeracion hace algo de ruido pero aun asi le doy 10 y si volveria a hospedarme aqui, vale mucho la pena ”
Guest review
10/10
Joel · partner · 2025-08-27
“The location is amazing.. beautiful views.”
Guest review
10/10
Jacqueline · partner · 2025-08-22
“Rooms need upgrades ”
Guest review
8/10
Christine Veronica · family · 2025-08-14
“The property was nice but not luxurious. The unit we stayed in had a cracked kitchen countertop, the A/C worked but was really loud, and there wasn't enough cutlery or dishes for the kitchen.
The pool was clean, and the restaurant was fairly good. It is also a close drive to the Malecon, which made going out to eat easy.
There is a private beach which was nice to have but the beach is very rocky, and there is no sand. Once we got in the water it was nice, though.
Overall it was a nice time and we were happy to get lots of sun and lay by the pool.”
Guest review
6/10
Cindy · 2025-08-05
“I stayed on the 4th floor, in a corner room and the view was great. I had a view of the ocean and the swimming pool. Perfect! There was a fridge in my room that made a very loud whooshing noise all day and night. I had to turn on my white noise monitor really loud. The beach was so closed that the sound of the waves crashing on the large boulders woke me up at times. The beach/lagoon was painful to walk on without water shoes. I wish I would have brought water shoes and snorkel stuff. They didn’t have enough staff so the restaurant and cafe took a long time to order, receive food and for the check. The menu was very limited. Definitely go old town for dinner and mixed drinks. ”
Guest review
10/10
Yaneth · family · 2025-08-03
“Bonito lugar para descansar y pasar en familia ”
Guest review
4/10
Sarah · 2025-07-28
“Staff was not friendly ”
Guest review
10/10
carlos · 2025-06-12
“Nice and quiet ocean view ”
Guest review
8/10
valerie · 2025-06-09
“Relaxing, friendly and afordable!”
Guest review
10/10
Julieta · family with children · 2025-06-03
“Excelente servicio, todos muy amables, la
Comida rica ”
Guest review
10/10
Deborah · 2025-05-29
“ The pool area with outdoor restaurants was nice. The outside bar looked out onto tthe Pacific Ocean. My spacious room had a balcony that overlooked the Ocean. The soothing sound of the waves was delightful when I opened the balcony door and I loved falling asleep to the sound.”
Bueno
6/10
Griselda · 2025-05-16
“La recepcion fue bastante facil y muy amables, creia que tenian estacionamiento interno pero no, los coches se quedan en la calle prácticamente a rayo de sol, me gusto que el personal en si es amable con todos”
Guest review
10/10
Jose · family · 2025-05-07
“Very nice - very clean ”
Guest review
10/10
Ricardo · family with children · 2025-05-05
“Por más de 15 años a sido nuestro segundo hogar, un lugar ampliamente recomendable!”
Guest review
6/10
Virginia · 2025-05-03
“The staff was friendly and helpful, the location was great, nice pool.
The only thing that we did not enjoy was the food, all the meals were too salty, the menu was limited, I got food poisoning on my second night, the managers were excellent.
”
Guest review
8/10
Vivian · partner · 2025-05-03
“L'hebergement très bien , la mer devant execellent. Le personnel très bien sauf quelques serveurs semblent peu courtois.”
Guest review
8/10
ALEJANDRO · family with children · 2025-05-01
“Es buen hospedaje y precio, tiene una excelente playa casi privada, nos toco marea alta y casi no habia espacio de playa... pero aun asi se disfruta, les falta renovar sus intalaciones, mejorar el acceso a la playa que esta muy limitado, y seria un mucho mejor hotel”
Guest review
8/10
Joaquin · family with children · 2025-04-29
“Se quedaron con mi crendencial de elector y de mi esposa y e tenido que estar a marque y Marque para que me las envíen ”
Guest review
10/10
Carla · partner · 2025-04-23
“As soon as we entered the property we felt safe and so Welcomed by every staff member. First timers to Mexico and the experience here was unforgettable. Your building is beautiful even reading other peoples comments about how outdated or dirty, it was, we found it was not and just loved the culture the rooms were perfect for our stay, the balcony was nice to hang out on. All the staff from bar staff, dinning staff, beach set up guys, door bell and front desk and the little store inside the hotel, all wonderful people.
Be aware! You’ll be treated so kindly every morning ! Now to convince my husband to move here lol. ”
