At Garza Blanca Preserve Resort & Spa, indulge in the ultimate luxury overlooking Banderas Bay and the iconic Los Arcos landmark. Each guest room is equipped with modern amenities like flat-screen TV, DVD player, and iPod docking station. Suites offer the added comfort of a hot tub and some even feature a full kitchen and washer/dryer. Kids stay and eat for free with the All-inclusive rate, making it a perfect family getaway.
Exceptional Dining and Relaxation
Savor exquisite meals at Blanca Blue Restaurant with breathtaking bay views and an extensive wine selection. Unwind at the trendy lounge or dine at Aquazul, the beachfront restaurant. The hotel boasts an infinity pool, hot tub, full-service spa, and 24-hour concierge for a truly relaxing stay.
Unmatched Recreational Facilities
Enjoy the infinity outdoor pool, hot tub, and recreational activities while benefiting from free parking and around-the-clock security. Garza Blanca Preserve offers the perfect blend of leisure and luxury for an unforgettable vacation experience.
Book now for an unforgettable stay at Garza Blanca Preserve Resort & Spa!
✦HAPPI HIGHLIGHTS
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Family-friendly environment
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Exceptional service from staff
At the hotel
Popular amenities
94 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
ATM/cash machine on site
Babysitting/child services
View all amenities
Pools & wellness
Beauty Services
Fitness/spa locker rooms
Hot tub/Jacuzzi
Manicure
Massage services
Outdoor pool
Pedicure
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Bar
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Fitness & outdoors
Beach
Beachfront
Fitness center
Fitness facilities
Garden
Hiking
Outdoor furniture
Personal trainer
Private beach area
Sun loungers or beach chairs
Table tennis
Tennis court
Tennis equipment
Terrace
Water sport facilities on site
Yoga classes
Rooms & comfort
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Entertainment staff
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Private parking
Shuttle service
Shuttle service (additional charge)
Valet parking
Guest services
Concierge service
Currency exchange
Fax/photocopying
Ironing service
Kids' club
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Private check-in/check-out
Tour desk
Services & essentials
Car hire
Cashless payment available
Daily housekeeping
Designated smoking area
Family rooms
Free WiFi
Indoor play area
Key card access
Mobile app for room service
Room service
Snorkelling
Sun umbrellas
WiFi available
Review in focus
392 reviews
3/ 10
friendly staff, view, room size, washer and dryer
monica · family with children · 2026-08-02
The guest experience
8.7out of 10 392 verified reviews
Loved most
Family-friendly environment
Exceptional service from staff
Worth knowing — Check-in difficulties · Minor construction on the beach
How guests scored the stay
Location9.0
The beach has protected water, ideal for families.
Food and Beverage9.0
Excellent food and service at Bocados restaurant.
Service9.0
Staff were friendly and attentive, enhancing the experience.
Overall Experience8.7
A memorable family vacation with enjoyable activities.
Cleanliness8.5
Standard quality for this hotel tier.
Amenities8.5
Good amenities including pools and hot tubs.
Room Quality8.5
Rooms were always clean with small thoughtful details.
Value for Money8.5
Standard quality for this hotel tier.
Live guest feedback
Guest reviews
Mixed experiences
90% of 20 recent stays rated 8+
8.7392 reviews
I would never go back, everything is over pirced.
3/10
monica · family with children · 2026-08-02
“friendly staff, view, room size, washer and dryer”
Guest review
10/10
Roberto · solo traveller · 2026-06-09
“Todo es bueno, la playa nadable, las albercas de 8am a 10 pm. La comida muy rica, las vistas espectaculares”
Excelent service
10/10
861lupitab · Family · 2026-05-19
“Yesterder night ,my famly gathered for dinner at Hiroshi restaurant and the experience was memorable. We enjoyed the live music, delicious food and the service that Irving provided to us was quite delightful.”
Can’t wait to return!
10/10
T9334JWmargaretk · Family · 2026-05-19
“We had an amazing time. Every aspect was a wonderful experience. We visited the pool everyday and our server Miriam was so funny and so good. She never slowed down was always right there with our drinks and food. She was outstanding. At breakfast we had Kevin and Ruiz who were the best. Our hostess was Rachel who remembered us from the day before and treat us like we were regulars, like old friends. Everything was so delicious and perfectly prepared and so good. We met the chef, Antonio who prepared these outstanding meals. Every aspect of our experience left us so satisfied and happy. Thank you all so much for making our trip the best, the absolute best.”
Bocados Dinner
10/10
P165FHpattys · Friends getaway · 2026-05-17
“We had a wonderful dinner!!! Angel was our waiter. He was fun and really engaged us in some fun banter!!!! This was our last night and he made it special and memorable!!! The manager, Elaine helped him deliver to us the pumpkin donuts which was our very favourite dessert of the whole week!!!!!! This whole holiday was incredible!!!♥️”
Incredible stay at Garza Blanca PV
10/10
rickdJ9926YI · Friends getaway · 2026-05-17
“Absolutely amazing facilities and staff. They catered to our every need consistently throughout our entire stay. Staff that especially made an impact were Elaine, Javier, Ivan, Angel, Gio, Julian, Ricardo, and Martin.
Would definitely stay here again!”
Garza Blanca owner review.
10/10
Fireldy22 · Friends getaway · 2026-05-14
“We had a fantastic time at Garza Blanca Puerto Vallarta. Everyone was really great, each in their own unique way. The rooms were top-notch, Alma and Silvia looked after us. Rod, Alejandro and Rafael were top-notch for our pool experiences.”
Best Birthday Trip
10/10
Seaside22694954023 · Solo travel · 2026-05-14
“I took a solo trip to celebrate my birthday and had the most memorable experience at Garza Blanca Sanctuary. The resort is a 5-star experience from the property, service, restaurants, and staff. My butler Carlos Ramos was exceptional with ensuring all my needs were met from check-in to check-out. The concierge team also provides high-caliber service. The rooftop pool was where I spent my time every day, and the area was beautiful, with a beautiful view from the infinity pool. The waiters were exceptional. I ate dinner at most all the restaurants and was not disappointed with the food or service. The Image Spa was incredible.
I was in a one-bedroom corner suite, and it is amazing.
I would highly recommend the resort to all!!!!!”
First time in Vallarta
10/10
paulcC3898ON · Family · 2026-05-13
“We had a great time at Garza Blanca amazing hotel with great views we stayed on the beach front side which I thought was very family oriented . I want to thank the whole kids club team they were awesome with the kids highly recommend .”
Another great stay at Garza PVR
10/10
joshnetgold · Family · 2026-05-13
“Capitana Elaine and her team (Hannia, Emily, Jorge, Andres, Mario, and Ronaldo) ensured every meal was free of gluten (we have a gluten allergy) and masterfully prepared.
We also had great Zumba and Stretching classes with Ronnie on the Activities team.
We have been members of Villa Group/Tafer for 13 years and have found Garza Blanca in PVR to be our favorite home away from home south of the border.”
Amazing place to relax with family
10/10
sergiorM5491JK · Family · 2026-05-12
“Amazing place to relax! The food was amazing! Mariana Lima housekeeping was exceptional”
Would never recommend this hotel
2/10
Sherpa67945530234 · NONE · 2026-05-10
“Our stay at Garza Blanca Preserve Resort & Spa Puerto Vallarta was incredibly disappointing, especially considering this was supposed to be our anniversary trip.
The resort knew ahead of time that we were celebrating our anniversary, yet we were placed in a room with two double beds instead of a king. When we addressed it with staff, we were essentially pushed into attending a timeshare presentation as the “solution” to getting a proper room upgrade — otherwise we were told we would have to pay significantly more just to have a king bed. It felt manipulative and honestly left a terrible impression from the start.
Beyond that, the resort itself feels tired and outdated and is badly in need of renovation and updating. The food was also extremely underwhelming. The only enjoyable meal we had on the property was at the newer Peruvian restaurant. Every other dining experience was disappointing enough that we ended up leaving the resort most nights just to enjoy decent dinners elsewhere.
To make matters worse, the customer service throughout the stay was poor. Staff came across as indifferent, unhelpful, and more focused on upselling than hospitality. What used to feel like a luxury resort now feels like a money-grab operation with overpriced food and drinks, mediocre accommodations, and lousy service.
Overall, we would absolutely not recommend staying here. There are far better resorts in Puerto Vallarta that actually value hospitality and guest experience.”
Kids club garza blanca
10/10
roxanar565 · Family · 2026-05-09
“Love our visit to the resort
Special thanks to Shary that was really great”
April Trip 2026
10/10
IBJD · Couples · 2026-05-09
“As always, we had a wonderful time due to the fantastic staff that they continue to keep as a family. We actually had a one year gap in returning, whereas we usually make our trips in July and November every year even with our gap you feel so good walkinginto Blanca blue and seeing your regulars Mario, Alexis, and Andres and Javier. They recognize you they address you and always welcome you back to your home away from home super people. We chose to go up to the sanctuary pool and met Miriam who had a smile on her face from the time we got there to the time we left both days. Pedro was our bartender and he was the mixologist on point it seemed like we followed him around. He was at the rooftop and the sanctuary pool both days. As always most of the restaurants we go twice sorry to say we did not care for the Peruvian just my opinion. Our favorite restaurant is Hiroshi and also our favorite waiter Mr. Irvin that has been there as long as we have good to see a familiar As usual, the trolley drivers are always friendly. We were surprised about the amount of sand that was gone from the beach area, even with all the new rocks that they put in place this made it even worse where there was sand due to all the locals that come in and took over 90% of the beach area. Hope to see more sand brought in in the future, It used to be a pretty beach. Overall, this was a great trip for April due to July being too hot for us. We will be back in November for our anniversary. Hope to see you all soon.face.”
Truly, Five Stars!!
10/10
boandkedrak · Business · 2026-05-07
“Carlos was an amazing Butler! He exceeded our expectations. From texting to check in to making reservations…his service was top tier! The room and the accommodations were awesome. I highly recommend. We can’t wait to come back.”
Girls Trip Exceeds Expectations
10/10
550darcyg · Friends getaway · 2026-05-06
“Went for a girls trip celebrating 2 ladies turning 40. It was the most amazing experience and we want to give a special shout out to Roberto Gallardo who took such great care of all our needs poolside multiple days. He’s so sweet and attentive. Five Stars!”
Amazing experience
10/10
U7787ATdavidr · Couples · 2026-05-04
“The entire experience was amazing and the food was to die for we highly recommend!”
Outstanding Hospitality and Personalized Service at Garza Blanca Preserve
10/10
marcelamX8869SD · Family · 2026-05-03
“This was our first time visiting Puerto Vallarta, and we had such an amazing experience staying at Garza Blanca Preserve.
We had the chance to visit the Sanctuary Tower and we were blown away by how beautiful it is. A very special and heartfelt thank you to Giovany, the manager, who truly made our trip unforgettable. From the moment we met him, he went above and beyond to make sure we were always taken care of. He was consistently attentive, thoughtful, and genuinely invested in making our experience perfect. His level of service, professionalism, and kindness stood out and made us feel valued every single day.
The rooftop pool at the Sanctuary Tower was absolutely breathtaking, with the most beautiful views and the food there was absolutely delicious. Efrain and Carlos provided exceptional service, making the experience even more enjoyable.
At the Sanctuary lower pool, Miriam and Edson were fantastic and made sure we were comfortable at all times.
Giovany also recommended Hiroshi restaurant, where we received outstanding
service by Jaime and enjoyed incredible food. Erika, the restaurant manager was very friendly and attentive.
We also want to recognize Juan at the beach for his excellent service and warm attitude.
A special mention to Arturo, the trolley driver, who always greeted us with a smile and positive energy, it truly set the tone for our days.
Overall, we had a wonderful experience and can’t wait to come back.”
Exceptional Service and an Unforgettable Stay – Truly Among the Best We’ve Ever Experienced
10/10
Vacation64951767872 · Family · 2026-05-03
“We had an absolutely fantastic stay at Garza Blanca Puerto Vallarta – truly one of the best resort experiences we’ve ever had.
We travel extensively, typically 40–60 days a year, and have stayed at many high-end resorts around the world. Even with that in mind, this stay stood out as something truly special.
A heartfelt thank you to Darinka Peña Joya, who went above and beyond to make our visit unforgettable. From the moment we reached out before arrival, she handled every detail with care and professionalism — arranging our restaurant reservations, organizing a seamless early check-in, and upgrading us to a stunning two-bedroom beachfront suite.
We were celebrating our two-year anniversary of living in Mexico, and thanks to Darinka and the team, it genuinely felt like a special occasion from start to finish.
The resort itself is breathtaking, with incredible ocean views, outstanding food (Hiroshi and the Korean BBQ Fire Table were highlights!), and a perfect balance of relaxation and luxury. What truly sets Garza Blanca apart, however, is the level of service — thoughtful, personal, and consistently one step ahead.
Thank you again to Darinka and the entire team for such an amazing weekend. We will absolutely be back.
— The Skov Family”
Excellent service and team
10/10
glennaP3933TJ · Family · 2026-05-03
“Juan assisted us at the beach everyday and was outstanding. Really great experience.”
