Hotelaholic

Puerto Vallarta · Jalisco

Grand Park Royal Puerto Vallarta - All Inclusive

Carretera a Barra de Navidad 8.5, Puerto Vallarta, Jalisco, 48390

8.4 Excellent588 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Grand Park Royal Puerto Vallarta - All Inclusive, located steps away from Gemelas Beach, offers air-conditioned rooms with modern amenities and stunning views from private balconies.

  • Exquisite Dining Options

    Indulge in a culinary journey at our on-site restaurant, serving a variety of international cuisines including Italian, Mexican, and fresh seafood. Special dietary requests are catered to with vegetarian, dairy-free, and vegan choices available.

  • Relaxation and Recreation

    Unwind by the outdoor swimming pool, stay active in the fitness centre, or explore the lush garden surroundings. For families, there's a kids' club to keep the little ones entertained.

Book your stay at Grand Park Royal Puerto Vallarta - All Inclusive now for a truly unforgettable vacation experience.

HAPPI HIGHLIGHTS

  • Great food

  • Friendly service

  • Stunning ocean views

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Beach
  • Beachfront
  • Beauty Services
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • Hot spring bath
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Karaoke
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Room service
  • Shallow end
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

588 reviews
8/ 10
La comodidad de la habitacion y la variedad de alimentos
Victor Hugo · solo traveller · 2026-10-12

The guest experience

8.4out of 10
588 verified reviews

Loved most

  • Great food
  • Friendly service
  • Stunning ocean views

Worth knowing — Room issues · Service delays · Limited sun exposure

How guests scored the stay

  • Service9.5

    Overall good service reported, staff were helpful and friendly despite some issues.

  • Food and Beverage9.5

    Excellent food options mentioned, with high praise for several dining experiences.

  • Amenities8.7

    Good amenities, but the gym and spa options were limited.

  • Location8.5

    Pleasant location for relaxation, but some obstruction of sun noted.

  • Overall Experience8.5

    Mixed overall experience; some aspects were enjoyable while others fell flat.

  • Cleanliness8.0

    Issues with room cleanliness and broken items mentioned; not meeting expected standards.

  • Value for Money7.5

    Didn't meet expectations given the cost; mixed feelings on value.

  • Room Quality7.0

    Several complaints about the room's condition and amenities.

Live guest feedback

Guest reviews

Mixed experiences

42% of 12 recent stays rated 8+

8.4588 reviews

  • Guest review

    8/10

    Victor Hugo · solo traveller · 2026-10-12

    “La comodidad de la habitacion y la variedad de alimentos”

  • Hotel con maginifica playa

    6/10

    Héctor · family with children · 2026-08-25

    “Lo mejor definitivamente es la ubicación en una playa privilegiada, playa las gemelas una de las mejores playas de Puerto Vallarta, increíble la arena, el color del mar, el oleaje, la privacidad de la playa.”

  • Guest review

    9/10

    Jorge · family with children · 2026-08-10

    “el hotel esta muy completo en restaurantes, bares, y la playa de hotel es muy bonita, las habitaciones son muy amplias y el personal muy amable, el gimnasio tiene una vista increíble.”

  • Hotel en remodelacion con pocos espacios

    7/10

    Hilda Astrid · solo traveller · 2026-08-09

    “La playa es muy bonita, tiene buena ubicación y es muy tranquila”

  • Pesimo

    1/10

    Pablo · family with children · 2026-08-07

    “Solamente la comida”

  • Guest review

    4/10

    mtz aranda · solo traveller · 2026-07-22

    “La playa”

  • 2 STARS HOTEL WOULD NOT RECOMMEND!!!!

    2/10

    Maps07620302930 · Family · 2026-07-17

    “When deciding on a place to stay, we will always go by the star rating. Grand Park Royal Puerto Vallarta was 4 Stars. This is so far from the truth I would maybe rate the hotel a 2 Stars. From the beginning to end the experience was a nightmare. When we arrived while checking nothing was explained to us, no maps or explanation of the facilities, or Premiere benefits, which there were absolutely none!!! We had a Premiere room and bracelet, but the experience didn't reflect that at any time. No special reservations for dinner, no pool, lounge, drinks or dining room. The door to the room would only open part way, the curtains were falling off the rod and no way to close it. The elevators were filthy, mirrors rug dirty. The common areas were atrocious, sitting in the lounge it was dirty, the seats stained the floors not swept the glasses cups not cleared. There definitely weren't enough employees, only one person for the whole lounge. I did see many groups of "time share salesmen" at the lobby restaurants and pool area all the time, how annoying! Reported problems about the room 3 times to different managers and it never got taken care off. The Buffett was ok, but the long waits were terrible, especially in the morning. Most of the restaurants had AC problems, extremely uncomfortable to dine. Fish restaurant was not good, ordered 3 course meal, the cook brought everything out altogether and said we are closing soon. The fish was dry with no flavor, and the diner served was unappetizing. If you wanted water in your room, they gave you a bottle to fill at the end of the hall with filtered water. When asked for bottled water they said they had none at all, even if you paid for it. Definitely not a 4-star hotel, it was pathetic, terrible, and absolutely no customer service. Very disappointed in this Hotel and would never return.”

  • Nice but to much noise

    4/10

    Sergio · family with children · 2026-07-05

    “Food pool location staff”

  • Guest review

    10/10

    Chavarria · solo traveller · 2026-07-05

    “La vista es genial, personal amable, todo está súper bien, las camas y almohadas súper bien. Recomendado”

  • No volvería a este hotel

    3/10

    Mendoza · solo traveller · 2026-07-01

    “La comida y la habitación”

  • Perfect

    10/10

    Ocari · family with children · 2026-06-29

    “Everything specially the food !!”

  • Excelente para vacacionar

    10/10

    Hector Ivan · solo traveller · 2026-06-28

    “El hotel supe cómodo ! La playa súper bonita ,limpia y sin tanto aleaje ! , la comida cumple lo que promete y el personal muy amables en todo momento !”

View all guest reviews

Hotel info and reviews come from third-party sources.