Indulge in the full-service spa and enjoy 4 outdoor pools, tennis courts, and a health club.
All-Inclusive Dining and Bars
Experience Japanese cuisine at Hiroshi - Japanese, along with 9 restaurants, 5 bars, and 2 poolside bars.
Convenient Amenities and Event Spaces
Benefit from complimentary Wi-Fi, concierge services, express check-out, and 24-hour room service. Hold events in the 2809 square feet of conference space.
Book now to experience luxury at Hotel Mousai Puerto Vallarta Adults Only, just 1 minute from Garza Blanca Beach.
✦HAPPI HIGHLIGHTS
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Beautiful resort
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Friendly staff
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Great food
At the hotel
Popular amenities
79 listed
24-hour front desk
Accessible airport shuttle
Airport transportation - pickup (surcharge)
ATM/banking
Ballroom
Banquet hall
Basketball on site
Beach sun loungers
Beach towels
Beach umbrellas
View all amenities
Pools & wellness
Free pool cabanas
Full-service spa
Pool sun loungers
Pool umbrellas
Swimming pool
Dining & drinks
Breakfast available (surcharge)
Snack bar/deli
Vegetarian breakfast available
Fitness & outdoors
Beach volleyball on site
Comprehensive recycling policy
Free use of nearby fitness center
Garden
Golf lessons available nearby
Golfing nearby
Grey water recycling system
Outdoor entertainment area
Outdoor furniture
Recycling
Rooftop terrace
Rooms & comfort
Change of towels (on request)
Safety & cleanliness
Health club
Multilingual staff
Getting around & access
Bicycle parking available
Elevator
Free self parking
Free valet parking
No accessible airport shuttle
Wheelchair accessible
Guest services
Boat tours nearby
Concierge service
Ecotours on site
Express check-in/check-out
Express check-out
Luggage storage
Meeting rooms
Tours/ticket assistance
Services & essentials
Casino nearby
Change of bed sheets (on request)
Conference space
Coworking spaces
Designated smoking area
Designer stores on site
Energy-saving switches
Evening entertainment
Fishing nearby
Free WiFi
Gated community
Gift shops or newsstand
Internet access
Marina nearby
Motor boating nearby
Mountain climbing nearby
Nature reserve
Paddleboard on site
Picnic area
Porter/bellhop
Private picnics
Proposal/romance packages available
Racquetball/squash on site
Reception hall
Sailing nearby
Shopping on site
Smooth flooring in public areas
Snorkeling on site
Stair-free path to entrance
Vegetarian menu options available
Wedding services
Well-lit path to entrance
Ziplining nearby
Review in focus
289 reviews
10/ 10
Ricardo and Raphael served us virtually every day on the rooftop bar and restaurant. Amazingly attentive to our every need the food and drinks were wonderful. A great job.
518craigk · Couples · 2026-01-10
The guest experience
Loved most
Beautiful resort
Friendly staff
Great food
Worth knowing — Wedding coordination issues
How guests scored the stay
Location9.8
Beautiful resort embedded in the mountain wilderness with breathtaking views.
Service9.7
Fantastic service from staff, including pool service and butlers.
Overall Experience9.6
A wonderful experience with exceptional service and beautiful surroundings.
Cleanliness9.2
Rooms were clean and had nifty features to make the stay more pleasurable.
Food and Beverage9.2
Food was delicious at every meal with various options.
Amenities9.2
Rooftop pool's service was stellar; great amenities offered.
Room Quality9.2
Rooms were gorgeous and spacious.
Value for Money9.2
Overall experience justifies the expenses, though some guests had issues.
Live guest feedback
Guest reviews
Consistent
95% of 20 recent stays rated 8+
Great rooftop experience at hotel mousai
10/10
518craigk · Couples · 2026-01-10
“Ricardo and Raphael served us virtually every day on the rooftop bar and restaurant. Amazingly attentive to our every need the food and drinks were wonderful. A great job.”
Very pleasant stay at Mousai Puerto Vallarta
10/10
S4764NHveronicam · Couples · 2026-01-08
“Ricardo greeted us each morning at the pool with our chairs towels and ready for us to sit Always very pleasant and helpful. The room was very clean very nice all very well stocked daily. Great turn down and made service. They came while we were at dinner so they were very unintrusive.
Greta was our butler. She was excellent couldn’t ask for anybody friendlier or more willing to help, she made our life very simple, one message to her and everything was ready for us.”
Magical vacation each time!
10/10
M9855MVseanw · Couples · 2026-01-07
“This was our 6th time at Mousai. As always, the hotel and staff were wonderful. The new chef at Hiroshi is outstanding and the newest addition Misika is amazing. We finally made it to Karuma this time and the steak was exceptional. Everything about this place is magical. The spa is 5 star. The only down side is there is not much of a scene at night, maybe they should keep the pools open longer. Lastly, OMAR IS THE BEST AT THE NORTH TOWER POOL!!!! PLEASE MAKE HIM A MANAGER ASAP!!!!”
Great Getaway with a Few Glitches
8/10
markbR1264GA · Family · 2026-01-04
“We had a wonderful time. Staff at the restaurants, shops, and pool were AMAZING! Gets 4 stars rather than 5 because we were invited to and submitted inquiries before traveling, regarding transportation to/from the airport and spa appointments, and got no responses. Phone calls didn’t work either. Also, when we arrived after a long day of traveling, and just wanted to get upstairs and then down for dinner, we got an orientation that was mainly a sales pitch about becoming an elite member instead of a full orientation about the property and amenities.”
The Staff Makes All the Difference!
10/10
Excursion624145 · Family · 2026-01-04
“We had a fabulous experience at Hotel Moussai. We had corner rooms in the North Tower and they were huge and wonderfully appointed. We had an enormous deck with a hot tub, sofa, and hammock. Beds, linens and towels were perfect. We also loved the automatic shades and curtains. Shoutout to Nevay Alcaraz, who kept our room impeccable, morning and night. Although it was holiday time, the place never felt congested. The pool staff was incredibly friendly and accommodating. We especially loved interacting with Felix, Omar, and Gabriel at the rooftop pool--they made our stay extra special. The food in the restaurants is next-level, best resort food we have ever had. Our favorite was Noi; we ate there for breakfast and dinner every time. We especially appreciated Pilar, Claudia, Edgar and Christian, who gave us fabulous service. Dao was another favorite. We all had massages from Naomi and Christina at the spa, which were incredible. A couple of tips: although the hotel is called an all-inclusive, merely making the reservation for the rooms does not get you the all-inclusive food and beverage package--that must be purchased separately from the reservation and it's best to do it before you arrive. We found it well worth it. Also, it's a good idea to make restaurant reservations before you arrive. All in all, our five days at Moussai were the most relaxing and luxurious experiences we've ever had at a resort, and we can't wait to come back.”
Wedding nightmare for guest. US citizen stay away.
2/10
661philz · Couples · 2025-12-30
“1/5
I would not recommend them. Wedding nightmare. Cynthia wedding coordinator does not communicate with guest and strings you along. You are trapped at their mercy with large bill charges that are different when you arrive. You have no other option or be homeless.
Over charged us by 1300 USD. Did not resolve charges, and promised to resolve before when we left and And was fixed. would be fixed. This Did not happen and currently fighting with them. Cynthia coordinator avoids you!
They take advantage of us citizen travelers.
DO NOT HAVE Your wedding HERE! Your guest get taken advantage with deceptive pricing. And do not deal with Cynthia. Management avoids you as well.”
Beautiful resort.
10/10
kristenbrown · Friends getaway · 2025-12-29
“10 out of 10. Beautiful resort. Friendly staff. Antonio and Ricardo at the pool were amazing. The rooms were gorgeous and spacious. Food was delish at every meal.”
Luxury and great service
10/10
627nellied · Couples · 2025-12-28
“Pool service at south tower was incredible. They are always there for you but not hovering. Love the coconut shrimp, popcorn shrimp, food is delicious and drinks are on point…any beer and you can think of. His hotel is luxury. Thank you”
Still lovely!
10/10
cpgecko · Couples · 2025-12-26
“We went back to Mousai again and it was lovely. The property and the rooms are getting older, but the staff is still exceptional.
Omar at the pool was fantastic. Our butler, Diego Mora, was the best we've had at Mousai.
We also got a chance to try Misika before it opened and it was excellent. Javier was a wonderful server and the whole team (Cristo, Carlso, Kevin, Miguel, Yan, Yesenia, and Edson) made for an excellent lunch! We will definitely book dinner here when we go back.
But, Dao remains our favorite and we were lucky to have Alberto as our server twice. He's fantastic!”
Awesome Hotel Musai Experience
10/10
brucebL2655UW · Couples · 2025-12-26
“Amazing experience! The rooms were clean, and had nifty features to mame the stay more pleasurable. The rooftop pool was, bar none, the most fun i've had in awhile. Great vibes!
King Riccardo, Queen Michaela, Miriam, Ernesto, and the whole adult bar crew were fantastic. All of them provided impeccable service and had great attention to detail.
It was largely a quiet experience, with not a ton of noise outside of people enjoying themselves around the property.
Being located embedded into the nearby mountain wilderness, you could regularly see parrots and other wildlife, along with breathtaking views of the Whales in the bay.
This was my first time on property, but ill be back without a doubt! Highly recommend.”
Unique Hotel
8/10
GumboRoux · Couples · 2025-12-24
“The room was huge, and the views were amazing! To see whales from your balcony in the mornings was so unique and relaxing. The food was pretty good, and the roof top pool's service was stellar! Long drive to/from airport. Major drawback: No shows or entertainment in the evenings. There is an evening saxophonist at one of the rooftop pools 1-2 times per week. Hotel is best for mature couples, small group of mature friends and solo travelers. No partying here - great place to seek pools and rest.”
5 Stars all the way arounf
10/10
lenk622 · Couples · 2025-12-23
“We had a wonderful two week stay at my favorite place on earth. Alan, our Butler was amazing as were Edgar and Janette at NOI (breakfast) , Miguel and Irving at Hiroshi, and Angel, Omar and Yan poolside. Top notch all around.”
Great time
10/10
jmfalconio3 · Couples · 2025-12-21
“Second time here. Had a great time, spent most of our days up at the rooftop pools, great service by everyone up there but especially Ricardo.
Had some difficulty with booking the restaurants we wanted and there were was an issue even with one we were able to make. Almost did 4 stars just because of it but everything else went so smoothly.
All the food and drinks we had were great.”
Amazing staff at Hotel Mousai
10/10
davidyM9001XJ · Couples · 2025-12-21
“The staff at Hotel Mousai are amazing and the service they give is fantastic. We had the pleasure of being taken care of by Ricardo, Antonio, Rafael, Janette, and many more of the amazing staff. They all took such great care of us and were so hospitable. We love staying here and are definitely coming back!”
Incredible and relaxing
10/10
W3642JJjamess · Friends getaway · 2025-12-21
“Everything was incredible. We stayed at mousai and the staff is excellent and takes care of everything. The rooftop pool and food at all the restaurants is incredible and the all inclusive package truly lets you enjoy the trip once you check in. Premium options aren’t pushed only offered and the staff gets to know you in a way that makes you feel more then a guest.”
Bet food in Garza Blanca
10/10
547sepehrg · Family · 2025-12-20
“The food was absolutely amazing. Luis kevin cristo javier and carlos were super nice and helpful. More than anyone Im grateful to Yan for her kind and warm welcome, truly exemplary!”
Love Hotel Mousai
10/10
chaunas2024 · Family · 2025-12-19
“Always love our stay here. The view is amazing!! Ricardo was excellent at the South tower rooftop. Very helpful and attentive. Enjoyed all the restaurants with Hiroshi being our favorite. Miguel takes great care of us at Hiroshi while adding some humor too. Greta is a wonderful butler paying attention to every detail. Can’t wait to go back!”
Hotel Mousai is a Lifetime Destination!
10/10
jascanga · Family · 2025-12-19
“While visiting Garza we had the chance to see our old friends and make new ones at the best luxury hotel in Mexico! Greta, while not our butler on this trip always takes care of us and is like family! Miguel (both of them!) and Alejandro at Hiroshi are the best waiters and Hiroshi is our favorite restaurant on 6 continents. They even prepared our fresh catch from a day of sport fishing! Our new friend Ricardo at the south rooftop pool is a wonderful addition to the pool concierge team and you can tell that Omar was his mentor as their service, attitude, friendliness and warmth are contagious. We can’t wait to come back!! See you in 2026! Merry Christmas and Happy New Year!”
Ricardo is the Best pool manager!
10/10
660jeriw · Couples · 2025-12-19
“Ricardo is the Mousai South Tower pool manager and so amazing at his job. He is warm, welcoming, keeps his guests safe, humored, and well taken care of! He knows every inch of shade and sunshine that will land on any given area of the pool as if it were his children. He is a joy to see every day of our visit and Im excited to have our friends be cared for when we return to Mousai next. Ricardo is a bright start in a jewel of Vallarta!”
Best place in the world
10/10
K6836YWkamilam · Family · 2025-12-19
“Hotel, food and hotel staff are incredible. I feel like a queen every time I come. Ricardo at the pool and Jasmine at the beach sports are the best. They have a greate demener and beautiful smile that makes you feel welcome.”
