Luxurious Accommodation with Spectacular Amenities
Unwind in Style
Dive into luxury with 2 outdoor pools, a swim-up bar, and a thrilling water park. Sip on handcrafted cocktails at any of the 8 unique bars, adding a touch of glamour to your stay.
Elegant Rooms and Endless Comfort
Retreat to rooms featuring modern amenities like a flat-screen TV, private balcony, and terrace. Upgrade to rooms with ocean views, a cozy seating area, and a convenient coffee machine. Pamper yourself with plush bathrobes, a hairdryer, and high-speed internet.
Indulge in Culinary Delights and Exciting Activities
Delight your taste buds with a diverse range of cuisines at 4 specialty restaurants and a buffet. Enjoy round-the-clock room service for ultimate convenience. Stay active with tennis, windsurfing, and more, or relax at the fitness center and library.
Book your luxurious stay at Iberostar Playa Mita for an unforgettable experience.
✦HAPPI HIGHLIGHTS
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Beautiful ocean views
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Engaged kids camp staff
At the hotel
Popular amenities
95 listed
24-hour front desk
Access to health care professionals
Air conditioning
Babysitting/child services
Bar
Barber/beauty shop
Beach
Beachfront
Beauty Services
Billiards
View all amenities
Pools & wellness
Fitness/spa locker rooms
Hair Salon Services
Heated pool
Hot tub/Jacuzzi
Kids' pool
Manicure
Massage services
Outdoor pool
Pedicure
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Breakfast takeaway containers
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Fitness & outdoors
Fitness center
Fitness classes
Fitness facilities
Garden
Golf course
Kids' outdoor play equipment
Mini golf
Private beach area
Sun loungers or beach chairs
Table tennis
Tennis court
Tennis equipment
Yoga classes
Rooms & comfort
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Free Parking
Lift / Elevator
Parking
Private parking
Guest services
Children's playground
Concierge service
Fax/photocopying
Kids' club
Laundry washed per local authority guidelines
Lockers
Meeting/banquet facilities
Services & essentials
Bingo
Business center
Canoeing
Cashless payment available
Daily housekeeping
Electric vehicle charging station
Evening entertainment
Family rooms
Free WiFi
Games room
Hammam
Karaoke
Key card access
Mobile app for room service
Nightclub/DJ
Non-smoking throughout
Room service
Sun umbrellas
Water park
WiFi available
Windsurfing
Review in focus
366 reviews
10/ 10
Exelente
Araujo · solo traveller · 2026-09-17
The guest experience
8.8out of 10 366 verified reviews
Loved most
Beautiful ocean views
Engaged kids camp staff
Worth knowing — Inconsistent service · Accessibility issues
How guests scored the stay
Location9.1
Located close to the ocean with beautiful views.
Service9.1
Bartenders helpful, but pool servers were infrequent.
Overall Experience8.9
A mix of positives and some issues, but good overall.
Room Quality8.8
Room was comfortable with great ocean views.
Cleanliness8.6
Areas clean, but pools need work.
Food and Beverage8.6
Food was okay, with some standout restaurant experiences.
Amenities8.6
Pools and fitness room need maintenance.
Value for Money8.6
Overall good value for the experience.
Live guest feedback
Guest reviews
Mixed experiences
63% of 16 recent stays rated 8+
8.8366 reviews
Guest review
10/10
Araujo · solo traveller · 2026-09-17
“Exelente”
Guest review
8/10
Monica · family with children · 2026-09-16
“Es el lugar perfecto para descubrir las islas marietas tiene un kids club con muchas actividades”
Guest review
8/10
Elia · solo traveller · 2026-09-04
“I liked the variety of food they served, the pool and the staff, I had couple of problems but they helped me resolve them straight away”
Guest review
10/10
Valencia · solo traveller · 2026-08-06
“Good”
Beautiful grounds/disappointing overall service
6/10
ssfreckles · Family · 2026-08-04
“The grounds and setting of this hotel is just gorgeous. As Star Prestige members, we had wonderful interactions with Michell and Cesar. They were very kind and anticipated our needs. Breakfast servers Isobel and Lolita were friendly and caring. The cleaning staff was consistent and went above and beyond! The rest of the Star Prestige staff was very lacking. I took my 82 year old mother. I wanted to limit the requests for assistance for personal support. Twice I reached out for assistance for my mother for a ride and they said yes but never came. The Club did not provide the minimum provided in my contract. I was very disappointed to say the least. When I expressed my disappointment, I was told by Estephanie that I would receive a follow up email. That email never came. I am left disappointed. Go for the beauty, but don't go for the service.”
Relaxing but bad room service
6/10
beatrizmA4890YI · Friends getaway · 2026-08-03
“The hotel's room service was NOT GOOD, it has a very limited menu and they do not send any kind of beverage, plus it is not 24-hours. The pools were great but they could have used some ice. The room had a nice view and it was clean. Overall the atmosphere was pleasant, it was nice to relax. Because of where it was located it was quiet. Everyone was very friendly and the price was adequate.”
Beach and Sunset Amazing
8/10
Happiness19178255983 · Family · 2026-08-02
“Just got back last Tuesday after a 7 night stay.
Our 3rd year there! Enjoyed the beach for 5 days until a storm afar in the ocean changed the tides and washed a lot of it away. A quick walk down the beach and you’d easily find a spot (no chairs or towels unfortunately). Room was updated but the first room they gave us had a huge leak upon opening the door. They quickly moved us.
Pros: strong drinks at the beach bar, excellent waitresses, serene/basically private walk 3 miles round trip down the beach to the rocks, Asian night at the buffet. Great coffee shop with pastries, beautiful waves to jump, warm ocean. Breakfast at Mexican restaurant was outstanding. Snacks by the pool are great for midday. Rooms were nice and cool and very clean. No need to get up early to save beach chairs beach workers bust their tails getting chairs and umbrellas up. The sunset….wow!
Cons: Reservations should be made upon arrival, buffet line is loooong (go at opening), buffet food gets a little monotonous. If you want to stay at the pool get up and reserve chairs by placing towels on them. Rooms are very damp (bring socks), floor can be slippery and it’s easy for sand to be tracked in and make a mess on floors. Vendors can be pushy but usually recognize you by day 2-3 and leave you alone.
Tip: Grab a cheap Uber and head into Sayulita (fun little town but somewhat busy) or San Francisco (also called San Pancho). Our first visit to San Pancho this year. Surfers to watch and more of a traditional Mexico feel a lot less busy.
Maybe not a 5 star hotel but darn close!”
Relaxing Family Getaway Iberostar Playa Mita
10/10
michaelmP3501YJ · Family · 2026-07-26
“We stayed at Playa Mita for 4 nights in early July. It was our first time at this resort. Everyone from checking to checkout was incredibly helpful. As Club members, we’ve come to expect this. Rooms are clean but the furniture is a little dated. We could tell this is an older property but it is very well kept. Beach and ocean are beautiful. There is a third party on site by the beach for snorkeling excursions (which we didn’t get a chance to do) and water sport equipment rental. We rented a boogey board for our entire stay for less than $10/day.
Buffet food is delicious and authentic at breakfast, lunch, and dinner. We ate at the Mexican restaurant and the food is phenomenal. Our waiter was hospitable, friendly, and funny. We were told walk ups were available for the other restaurants but it turns out that isn’t the case. Reservations for all the restaurants are highly recommended. The entertainment team does a good job of getting guests involved in some fun every day around noon. There’s a quieter area for club members if that’s more your speed. And the sunset bar is the place to be for a beautiful view of the sunset while having a drink before the evening’s activities.
We opted to do the ultimate tequila tasting one evening (while the little one enjoyed a Star Camp pajama party!). Karla, their tequila sommelier, was so knowledgeable, took her time to answer our questions, and was wonderful through the whole experience - huge shout out to her! We were the only ones at the table so it ended up being a private tasting, which just added to an already amazing evening. We couldn’t recommend this experience more! Totally worth doing since you’re visiting the home of tequila and get to try craft varieties that differ from what’s available at home. We ended up buying two bottles, as they are not available in the US.
Lastly, we had the opportunity to have a private dinner provided by an in house chef. Belqui cooked us the most amazing 5 course meal. It was by far the best prime rib that’s ever been put in front of us. Every course from the appetizer to the dessert was perfectly plated and absolutely delicious. The wine to accompany was also a hit. Definitely a Michelin-caliber meal. We would like to shout out Belqui and Alejandro for such an amazing experience!
We highly recommend visiting Playa Mita. We will definitely be back.”
Please be aware of rude staff and hidden fees.
2/10
lizzyt887 · Family · 2026-07-23
“Overall, the hotel itself was clean, and offered many of the amenities expected from a high-end property. However, one guest’s experience highlighted a few customer service shortcomings that should not be overlooked.
During the stay, a gift shop employee made an unsolicited comment about the guest’s body. The remark was completely unwarranted and left her feeling embarrassed, uncomfortable, and self-conscious. No guest should ever be made to feel that way, especially while staying at a hotel that markets itself as providing a premium experience.
To add to the frustration, approximately $400 in transportation fees appeared at checkout even though those charges had been prepaid before the trip. While billing errors can happen, situations like this create unnecessary stress and should be prevented through better communication. The guest was still required to pay the difference although they showed proof these fees were included.
Until management places a stronger emphasis on professionalism, guest respect, and customer care, it falls short of delivering the five-star experience it aims to provide. There are better opportunities to make your trip memorable. Do not recommend”
Guest review
10/10
Wendy · solo traveller · 2026-07-21
“Todo excelente. Al llegar nos sucedieron unos percances y nos apoyaron mucho al igual por la perdida de tiempos nos recorrieron la hora del check Out lo cual se nos acomodo perfecto. Recomiendo amplimente el complejo tienen muchas actividades por hacer 😊”
Gran lugar para el relax
9/10
Ricardo · family with children · 2026-07-21
“Excelente atención de todo el personal, muy buena comida, todo muy limpio, gimnasio pequeño pero muy bien y funcional”
Champagne Price - Swill Quality
2/10
nicolevG869DR · Family · 2026-07-16
“This is the review I wish I read before spending over 8K on a one week vacation for a family of 3 at Iberostar Playa Mita. Whoever had the audacity to call this a 5 star resort should be fired.
The Good:
- The staff for the most part were friendly and tried hard, however, there is not enough of them for the number of people at the resort and a significant number of them are “in training.”
- The on-site doctor (Dr.Scarlett) was phenomenal. We unfortunately had to make two trips to see her over our 7 day stay and both times she was extremely attentive and thorough. You can tell she really cares about her patients.
- The grounds are well maintained, the pools are clean, and the kids pool is great for the little ones.
- Star Camp: they seemed to have a lot of good activities, however, even if a kid is days away from being 4, they won’t accept them.
The Bad:
- Check-in: We checked in online ahead of time but upon arrival at the hotel, we were still requierd to do a full check-in again only to be given the wrong room. When we went back down to reception, the receptionist was extremely rude and said we needed to take the issue up with our booking provider (WestJet) and that rooms were “subject to availability.” After showing our booking confirmation, we were relocated, however, the room did not have spare pillows or sheets for the pull out bed. We called guest services to request some and were told they would be right up. Over the next 90 minutes, we had to call 3 additional times until they were finally brought up.
- The Room: the rooms themselves are adequate, however, you can not lower the AC below 22 degrees. The AC in our room leaked on the floor every night creating a slipping hazard, our safe did not lock, the wifi was too slow to stream and the shower would randomly turn off mid-shower then start a minute or two later with freezing cold water.
The Ugly:
Where do I even start…
- The food: to say the food here is awful is an understatement. The food was NEVER hot. By day 5, I was so tired of eating bland, room temperature food that I specifically asked for my steak to be extra hot and it still came out room temperature. I was almost thankful to get food poisoning on day 3 because it meant eating less of the horrendous resort food. They cut so many corners on quality, it’s embarrassing. Not even the bread tasted fresh. The chocolate milk was powered, none of the juices were actual juiced fruits other than the watermelon which was rarely available, there were never any berries, and even the kiwi was scarce. All of the meat they use is frozen and all the food at the café looks like it came straight out of a package. I avoided anything not cooked, all deli meats, lettuce, and cheese sitting out for who knows how long, and still managed to get food poisoning. Word gets around and the day I got sick, so did 8 other people that we’re aware of. 9 people needing to see the on-site doctor is not a small number. At a “five star” resort, that SHOULD NOT happen.
- The café: The café itself deserves its own section because it was anything but a café. It’s the only food that’s available 24/7 but the food in the display cases looks like it’s been sitting there for 4+ days. The offerings never changed, the espresso was never hot, and the one attempt I made at getting a frappe resulted in some sort of blended concoction that was 85% crushed ice. I couldn’t even drink it because all the liquid was at the bottom of the glass and they don’t offer straws anywhere on the property.
- The drinks: you know that feeling of laying on the beach with a lovely blended cocktail? You won’t get that here. Every. Single. Drink. is made with syrups and from concentrate juices. You can not buy a buzz with their watered-down alcohol and don’t even try to get something with prosecco. Every time I asked for prosecco I was told they were out. The wine at the restaurant tasted like it came out of a vat, not even a box. It was undrinkable, which may have been why we didn’t see a single person drinking wine.
- The restaurants: the first night we attempted the Mexican restaurant. The center buffet section was out of almost everything including guacamole and chips. This was a common occurrence across the board where anything with fresh produce was rarely restocked or you had to specifically ask for it. When we went to the Japanese restaurant, we had to wait a half hour to be seated and another hour before we were served any actual food. The meat they rolled out on the cart still had chunks of ice stuck to it and the rice looked like it had been sitting on the counter for hours with how stuck together and dry it was. The “chef” did not use ANY seasoning or sauces and didn’t keep the cooking service turned on while she dished out, so the food once again was not hot. When we tried a restaurant that didn’t require reservations, the wait was a minimum an hour and you needed to keep your phone on you at all times to receive updates. The “steak house” is just the lunch buffet restaurant by the pool which makes it feel very cheesy and underwhelming.
- The main buffet: finding options here that were appealing was a struggle, made worse by the fact that at least every other time I picked up a plate off the stack, there was still some sort of food or goo stuck to the bottom of it. I’m not sure what their dishwashing situation is, but it’s not great.
Avoid this "five-star resort" at all costs.”
Cumple pero no me encantó
5/10
Maricarmen · family with children · 2026-07-13
“El hotel cumple con lo que promete las instalaciones son un poco antiguas, el hotel muy familiar y el kids club divino , el hotel en general solo cumple, la comida es buena pero no deliciosa si buscas una experiencia increíble no es el hotel correcto para ti. El personal es atento pero muy poco flexible a todas mis solicitudes solo recibí negativas me voy poco satisfecha.”
Buena
8/10
Luis · solo traveller · 2026-07-13
“Muy cerca de la playa”
I would not stay at this hotel again.
7/10
Martinez · family with children · 2026-07-10
“What we enjoyed most during our stay was the exceptional service from the staff. With the exception of our receptionist and the team promoting the VIP membership, everyone was incredibly friendly, attentive, and greeted us warmly throughout our stay. Their hospitality made us feel welcome. We also thoroughly enjoyed the food and drinks, which were consistently fresh, flavorful, and delicious.”
