HAPPI EXPERIENCE
The stay, in detail
Luxurious Amenities
Enjoy our tennis courts, gym, indoor pool, whirlpool, and sauna for ultimate relaxation.
Convenient Location
Located just 400 metres away from Macroplaza Square and the MARCO Modern Art Museum.
Dining Experience
Indulge in Italian and Mexican cuisine at Las Ventanas or savor international dishes at Montana, all within the hotel premises.
Book your stay at Crowne Plaza Monterrey now for a memorable experience!
HAPPI HIGHLIGHTS
Great location
Comfortable stay
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Bar
- Barber/beauty shop
- BBQ facilities
- Beauty Services
- Breakfast in the room
View all amenities
Pools & wellness
- Hair Salon Services
- Heated pool
- Hot tub/Jacuzzi
- Indoor pool
- Manicure
- Pedicure
- Pool cover
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Swimming pool
Dining & drinks
- Breakfast takeaway containers
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Vending machine - snacks
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Sun loungers or beach chairs
- Tennis court
- Tennis equipment
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Non-smoking rooms
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Private parking
- Street parking
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Daily housekeeping
- Grocery deliveries
- Key access
- Key card access
- Minimarket on site
- Mobile app for room service
- Non-smoking throughout
- Packed lunches
- Paid WiFi
- Room service
- Solarium
- Themed dinner nights
- Thermometers for guests provided by property
- Vending machine - drinks
- WiFi available
Review in focus
297 reviews
6/ 10
atencion del personal