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Monterrey · Nuevo León

Crowne Plaza Monterrey Aeropuerto by IHG

Boulevard Aeropuerto, 171, Monterrey, Nuevo León, 66600

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location and Amenities

    Located in Monterrey, Mexico, the Crowne Plaza Monterrey Aeropuerto offers free shuttle service to the airport and local attractions. Guests can unwind in the outdoor pool or stay active in the fitness center.

  • Dining Options

    Indulge in authentic Mexican cuisine at Florinda restaurant or grab a quick bite at Dulces Nombres, open for breakfast, lunch, and dinner.

  • Nearby Attractions

    Explore the Cintermex Convention Center, Citadel Shopping Mall, Sesame Street Theme Park, and the Mexican History Museum just a short drive away.

Book now to experience a comfortable stay with excellent amenities at Crowne Plaza Monterrey Aeropuerto!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good breakfast options

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (free)
  • Bar
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Garden
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (free)

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Shallow end
  • WiFi available

Review in focus

171 reviews
10/ 10
Todo en general
Yuridia · family with children · 2026-09-16

The guest experience

8.4out of 10
171 verified reviews

Loved most

  • Friendly staff
  • Good breakfast options

Worth knowing — Old furniture · Difficult location

How guests scored the stay

  • Service9.6

    Staff is described as friendly and helpful, providing a high level of service.

  • Amenities9.1

    Amenities like the breakfast and shuttle service received positive mentions.

  • Value for Money9.1

    Overall value is considered good with spacious rooms and included amenities.

  • Food and Beverage8.6

    Breakfast is highlighted positively, though other food items received mixed feedback.

  • Overall Experience8.6

    A generally positive experience, but with noted areas for improvement.

  • Cleanliness8.1

    The room is reported to be clean, yet there are mentions of an old and musty smell.

  • Room Quality7.6

    Concerns about dated furniture and age of the rooms are noted.

Live guest feedback

Guest reviews

Mixed experiences

50% of 14 recent stays rated 8+

8.4171 reviews
  • Guest review

    10/10

    Yuridia · family with children · 2026-09-16

    “Todo en general”

  • wonderful hotel

    10/10

    Rosanne · family with children · 2026-09-15

    “amazing breakfast buffet. delicious food. great service and staff”

  • Old and outdated

    6/10

    Miguel · family with children · 2026-09-11

    “Location”

  • Caro y pésimas instalaciones

    6/10

    Luis Osvaldo · family with children · 2026-09-01

    “La ubicación”

  • EXCELENTE UBICACION

    8/10

    Marco · family with children · 2026-08-25

    “todo esta muy bien si vas a viajar en avion”

  • Guest review

    10/10

    Yager · solo traveller · 2026-08-24

    “Great location and service”

  • Buen servicio

    9/10

    ANTONIO JOSE · solo traveller · 2026-08-21

    “todo”

  • Not as expected

    5/10

    KM · solo traveller · 2026-08-16

    “Location”

  • satisfactorio

    8/10

    victor · solo traveller · 2026-08-14

    “Escritorio de trabajo con silla comoda”

  • Disappointed

    4/10

    KM · solo traveller · 2026-08-10

    “The location is near the airport”

  • Guest review

    7/10

    Daniel · family with children · 2026-08-09

    “Todo estuvo muy bien en general.”

  • Guest review

    7/10

    Daniel · family with children · 2026-08-02

    “Location, friendly staff, dining options nearby and free parking.”

  • 部屋の満足度が高いのに細かなところで評価を落としておりもったいない

    7/10

    NAKATSUKA · couple · 2026-06-26

    “部屋もロビーもとても綺麗だった”

  • Awesome and reasonable!

    10/10

    Daisy Jeannette · solo traveller · 2026-04-28

    “I love the way the customer service was, they gave me a super early check in to rest and get ready for the concert I attended. Thank you so much!!! Great hotel!”

View all guest reviews

Hotel info and reviews come from third-party sources.