Hotelaholic

Monterrey · Nuevo León

Hilton Monterrey Valle

Ave. Lazaro Cardenas No. 1000,, Monterrey, Nuevo León, 64750

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Located just a short distance from ITESM Campus Monterrey, Hilton Monterrey offers upscale 4-star accommodation with a terrace, restaurant, and bar. The air-conditioned rooms are elegantly furnished with modern amenities including a flat-screen TV and a private bathroom with a shower. Guests can enjoy a relaxing soak in the hot tub and take advantage of the convenient room service.

  • Convenient Facilities

    The hotel boasts a business center for guests needing to attend to work matters. The multilingual staff at the 24-hour front desk are ready to assist in English and Spanish, ensuring a smooth stay for international travelers.

  • Nearby Attractions

    Explore the nearby attractions such as MARCO Museum Monterrey and Obispado Museum, or take a short drive to Macroplaza and Fundidora Park for a day of leisure.

Book your stay at Hilton Monterrey for a luxurious and convenient experience.

HAPPI HIGHLIGHTS

  • Great location

  • Spacious and comfortable rooms

  • Excellent customer service

At the hotel

Popular amenities

75 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Breakfast in the room
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Free WiFi
  • Higher level toilet
  • Key access
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

166 reviews
9/ 10
excelente
diana marisol · family with children · 2026-10-20

The guest experience

9.2out of 10
166 verified reviews

Loved most

  • Great location
  • Spacious and comfortable rooms
  • Excellent customer service

Worth knowing — Cleanliness concerns · Service inconsistencies · Issues with amenities

How guests scored the stay

  • Location10.0

    Great location with easy access to shopping and restaurants.

  • Overall Experience9.7

    Overall enjoyed stay despite a few issues; most guests indicated they would return.

  • Service9.7

    Mixed reviews; while some praised the staff, there were also complaints about handling issues.

  • Amenities9.2

    Good amenities, but some experiences reported issues with the jacuzzi.

  • Room Quality9.2

    Spacious and comfortable rooms, though beds are reported to be too hard.

  • Food and Beverage8.8

    Good variety, but some reviews mentioned poor quality of specific items.

  • Value for Money8.7

    Mixed feelings about pricing, particularly with discrepancies noted.

  • Cleanliness8.3

    Some reports of sheets with mildew smell and unclean pool.

Live guest feedback

Guest reviews

Consistent

80% of 10 recent stays rated 8+

9.2166 reviews
  • mejoren, que no caiga el hotel

    9/10

    diana marisol · family with children · 2026-10-20

    “excelente”

  • Muy agradable y acceso a la plaza

    10/10

    Ericka · couple · 2026-07-11

    “Sus instalaciones muy cómodas”

  • Muy caro para lo que ofréceme cobraron más de 600 usd la noche y ni un cepillo de dientes ponen

    7/10

    LUIS · couple · 2026-07-03

    “Excelentes instalaciones, muy bonito el hotel”

  • Excellent

    9/10

    Peter · solo traveller · 2026-06-30

    “Everything”

  • So we booked one night in the Hilton, it’s mentioned that properties have onsite free parking , that’s was not true we p

    7/10

    Mohammed · family with children · 2026-04-02

    “The view from the room”

  • Guest review

    10/10

    eunyoung · family with children · 2026-02-22

    “매우청결했어요”

  • Guest review

    9/10

    Ricardo · solo traveller · 2026-01-19

    “Breakfast and lunch were good.”

  • Confortable

    8/10

    Mario Alberto · couple · 2026-01-19

    “La comodidad de la habitación.”

  • Guest review

    10/10

    Angel · couple · 2026-01-12

    “La comida muy buena!! Productos de buena calidad, el lugar muy bonito y todos muy atentos.”

  • Guest review

    10/10

    William · family with children · 2025-12-26

    “La habitación es excelente”

View all guest reviews

Hotel info and reviews come from third-party sources.