Hotelaholic

Monterrey · Nuevo León

JW Marriott Hotel Monterrey Valle

Avenida del Roble 670, Monterrey, Nuevo León, 66265

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in 5-star luxury at JW Marriott Hotel Monterrey Valle, offering non-smoking rooms with modern amenities like free WiFi, TV, and air conditioning.

  • Top-Notch Facilities

    Enjoy a range of facilities including a fitness centre, outdoor pool, and terrace, perfect for relaxation and unwinding during your stay.

  • Convenient Location

    Located near must-visit attractions like Obispado Museum and MARCO Museum Monterrey, with Monterrey International Airport just a short drive away.

Experience elegance and comfort at JW Marriott Hotel Monterrey Valle.

HAPPI HIGHLIGHTS

  • Comfortable

  • Good location

  • Friendly staff

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Outdoor pool
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV outside property
  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Face masks for guests available
  • Free WiFi
  • Hammam
  • Higher level toilet
  • Key access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

211 reviews
8/ 10
バグース
TAKENORI · extended group · 2026-07-10

The guest experience

8.9out of 10
211 verified reviews

Loved most

  • Comfortable
  • Good location
  • Friendly staff
  • Delicious food

Worth knowing — Expensive · Inconsistent service · Issues with amenities

How guests scored the stay

  • Location9.3

    Several reviews highlighted the excellent location as a major positive.

  • Food and Beverage9.3

    Breakfast and dinner received high praise, described as delicious.

  • Service9.3

    Mentioned as courteous and friendly staff, but some reviews pointed out inconsistent service.

  • Overall Experience8.9

    Overall positive experience despite minor issues; guests felt safe and comfortable.

  • Cleanliness8.8

    General sentiment was positive; the place is described as very clean.

  • Room Quality8.8

    Rooms are spacious and comfortable, with good amenities.

  • Amenities8.3

    Some mentions of empty mini-bar and inadequate room service.

  • Value for Money8.3

    Some reviews found the hotel to be expensive, impacting perceived value.

Live guest feedback

Guest reviews

Mixed experiences

82% of 11 recent stays rated 8+

8.9211 reviews
  • バグース

    8/10

    TAKENORI · extended group · 2026-07-10

  • 快適だが高い!

    8/10

    Takeshi · solo traveller · 2026-06-24

    “金額以外すべて”

  • Guest review

    8/10

    Oscar · solo traveller · 2026-06-20

    “en general, bien... bar, desayuno, la habitacion bien.”

  • Un hotel muy confortable en medio de San Pedro Garza!

    10/10

    Noemie · couple · 2026-06-08

    “Limpio, tranquilo, un espacio donde relajar después de un día de trabajo.”

  • Guest review

    10/10

    jorge · family with children · 2026-04-30

    “EL DESUNO ESTA EXCLENTE, SOLO QUE NO COMPRNDO POR QUE SI LA RESRVA ES DOBLE Y EN LA MISMA INICA DESAYUONO INCLUIDO. SOLO ME HICIERON VALIO UN DESAYUP Y NO DOS. LA HABITACION ES DOBLE ( CLARAMENTE DOS PERSONAS ) ESTO NO ME PERCIO NADA BIEN PERO ME DIJO EL HOTEL QUE ESTO ES LO QUE DIO LA APLIACAION BOKING”

  • turismo nacional no te acerques a ese marriot te tratan pesimo

    1/10

    ERIKA EDS · extended group · 2026-01-19

    “no tengo tema con el hotel sino con el personal trata al turismo nacional como si fueramos lo peor, particulamente la gente de seguridad, no estan arreando vacas ni tampoco me pueden estar quitando de las areas comunes si me quedo sentada con un cliente o mi compañero de trabajo”

  • Agradable estancia y céntrica

    10/10

    CARRILLO · couple · 2026-01-02

    “Muy cómodo”

  • Nice hotel. Courteous very good staff

    7/10

    Ronnie · solo traveller · 2025-12-16

    “Uneven : towel service, no robes, room service was on time but not always what we ordered.”

  • quarto bem espaçoso

    8/10

    ralph · couple · 2025-12-16

    “bem confortável e excelente café da manhã”

  • I felt very comfortable and secure at the hotel and its premises. I love the Mexican breakfasts!

    9/10

    Josue · family with children · 2025-10-19

    “The hotel was very expensive.”

  • Guest review

    10/10

    Leon felipe · 2025-10-12

    “Todo muy limpio excelente servicio y comodidad”

View all guest reviews

Hotel info and reviews come from third-party sources.