Experience the epitome of luxury at Safi Royal Luxury Metropolitan in Monterrey. Indulge in our exquisite rooms and enjoy the convenience of our outdoor swimming pool, fitness centre, and on-site restaurant. Let our dedicated staff cater to your every need with our 24-hour front desk and room service.
Convenient Location
Located just 5.3 km from Obispado Museum and in close proximity to ITESM Campus Monterrey and Estadio Tecnológico, our hotel offers easy access to Monterrey's top attractions. With Monterrey International Airport only 37 km away, your journey to comfort and sophistication begins as soon as you land.
Unwind in Style
After a day of exploring the city, unwind with a refreshing drink at our bar and soak in the elegant ambiance of Safi Royal Luxury Metropolitan.
Book now and elevate your Monterrey experience with us.
✦HAPPI HIGHLIGHTS
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Clean rooms
✦
Good breakfast
✦
Comfortable beds
At the hotel
Popular amenities
15 listed
Air conditioning
Exercise/lap pool
Fitness facilities (surcharge)
Front desk (limited hours)
Hand sanitizer in guest room and key areas
Heated pool
Offsite parking discounted rates available
Parking
Restaurant
Room service
View all amenities
Pools & wellness
Swimming pool
Safety & cleanliness
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Self parking (surcharge)
Services & essentials
Swimming nearby
Review in focus
1,500 reviews
10/ 10
Everything
Nasta · couple · 2026-10-22
The guest experience
9.1out of 10 1500 verified reviews
Loved most
Clean rooms
Good breakfast
Comfortable beds
Great location
Worth knowing — Rude staff · Confusing guest policy · Long check-in process
How guests scored the stay
Amenities9.9
Great amenities like a swimming pool and jacuzzi.
Location9.4
Great location with good nearby dining options.
Food and Beverage9.4
Exceptional breakfast selection, highly rated by guests.
Overall Experience9.4
Despite issues, guests enjoyed their stay overall.
Room Quality9.4
The room was comfortable, though there were noise issues.
Value for Money8.9
Felt reasonable for the accommodations offered.
Cleanliness8.4
Rooms were clean and comfortable, but check-in was delayed.
Service7.9
There were complaints about rude staff and policies regarding guest access.
Live guest feedback
Guest reviews
Mixed experiences
50% of 14 recent stays rated 8+
9.11500 reviews
Guest review
10/10
Nasta · couple · 2026-10-22
“Everything”
No regresaré
4/10
Santiago · solo traveller · 2026-10-19
“Localización y el gimnasio. Buenos restaurantes cerca. Buen estacionamiento.”
Guest review
6/10
Rodrigo · couple · 2026-10-17
“Location”
Extremely disappointing. 3rd and last visit
4/10
Tiffany · couple · 2026-10-12
“Breakfast was just okay. Price is too high for it just to have been okay. Restrooms weren’t properly clean, there was black and pink mold in every single corner and crevice. Carne asada found in the closet from previous guests.”
Guest review
10/10
Luisina · couple · 2026-10-10
“Acceso fácil y rápido a las plazas de la zona”
Noisy room.
4/10
alejandrom247 · Family · 2026-05-08
“Our room 1606 was next to the hotel AC units and I guess other machines that did not stop through the night. The hotel was probably half empty. Why would you assign rooms like this. I understand if this was during the week and the hotel full but not on a weekend and the hotel half empty.”
The best hotel in MTY
10/10
daroldc150 · Business · 2026-04-20
“The place is amazing, so fancy. We loved the hotel, bedrooms and specially thebed is so cool. thanks for receiveing us. The location is amazing in between San Pedro and Monterrey.”
Exceptional, in every way!
10/10
E1750BTmv · Family · 2026-02-27
“Our stay at Safi Royal Luxury Metropolitan was awesome! The hotel is gorgeous, our room was perfect (including the amazing view), and the staff went above and beyond taking care of our every need! We wholeheartedly recommend this beautiful resort-level hotel!”
Not for the business traveller
4/10
notex · Business · 2026-02-24
“the Safi from the outside is a beautiful looking hotel. but unfortunately but a very business friendly. Was not able to connect for Teams or Zoom calls not even without the video on, had calls dropping and had to leave the hotel for business calls. Even the wifi in the lobby and restaurants was brutal. Tried to connect with management on issues before arrival, through my stay and after arrival and no manager ever reached out or acknowledged messages (no interest in any connection now). Certainly no where near a 5-star experience. The hotel was clean and quiet for sleeping. The room had a nice view but was not a nice room - not functional and poorly designed. Would certainly not return, not business friendly if you want to be productive.”
SUPER Hotel!
10/10
A7925NFbriand · Business · 2026-01-22
“Great accommodations! Great staff!”
Ridiculously low quality of service
2/10
Venture42320515842 · Family · 2025-12-26
“Dear Management,
I am writing to formally express my disappointment regarding my recent stay at your hotel during the holidays.
I booked and fully paid for a room for three nights, specifically because I was traveling to see family and friends and expected to spend time with them during my stay. To my surprise, the front desk staff refused to allow any of my guests to enter my room, stating that it was “hotel policy” because my guests were not registered at check-in.
This policy was never clearly communicated during booking or at check-in, nor was I given any explanation of how one is supposed to “register” a guest I may wish to invite later. Am I expected to predict in advance who I may meet or invite? What if I reconnect with someone unexpectedly and want them to visit or spend the night? This restriction is unreasonable and contradicts my extensive experience staying in hotels around the world.
Hotels exist to provide privacy, comfort, and flexibility to paying guests. Preventing visitors from even entering my room—despite it being fully paid for—felt excessive, outdated, and frankly unacceptable. The manner in which this policy was enforced by the front desk staff only added to my frustration and significantly diminished what should have been an enjoyable holiday stay.
I believe this policy should be clearly disclosed before booking, and its application seriously reconsidered. At the very least, guests deserve transparency and respectful communication when such restrictions exist.
I hope you will take this feedback seriously and address both the policy itself and the way it is communicated and enforced. I would appreciate a response regarding how this matter will be handled.
Sincerely,
Fabian Zavala”
Single beautiful women are assumed prostitutes.
2/10
richardsS3640FD · Friends getaway · 2025-12-04
“Security guards are rude and arrogant. They think any nicely dressed women at night are prostitutes. My female friend was asked to get out of a full elevator because she did not belong there. She got out and showed the guard her room key and he walked away without a care in the world. Once she asked the front desk to speak the manager she was told that the manager will be back in 1 hour.”
Safi = excellence
10/10
osleralant · Family · 2025-11-27
“everything is amazing!! the hotel, service, shower, bedroom, the swimmingpool, everything was more than excelente, definitely i would come back!”
