Hotelaholic

Oaxaca City · Oaxaca

Hotel Parador de Alcalá

Calle Macedonio Alcala 301, Oaxaca City, Oaxaca, 6800

9.1 Wonderful439 guest reviews

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in comfort at Hotel Parador de Alcalá with rooms equipped with TV, air conditioning, and private bathrooms. Feel secure with a safety deposit box provided for your convenience.

  • Relaxing Amenities

    Unwind by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. Take in the stunning views from the terrace or grab a drink at the bar for a truly relaxing experience.

  • Convenient Location

    Located just minutes away from major attractions such as the Contemporary Art Museum and Santo Domingo Church, Hotel Parador de Alcalá offers easy access to Oaxaca de Juárez's historic center and popular landmarks.

Book now and make your stay unforgettable.

HAPPI HIGHLIGHTS

  • Excellent central location

  • Friendly, attentive staff

  • Delicious and varied breakfast

At the hotel

Popular amenities

87 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
  • Bike tours
View all amenities

Pools & wellness

  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Public Bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Solarium
  • Temporary art galleries
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

439 reviews
7/ 10
Situación
Santiago · couple · 2026-10-13

The guest experience

9.1out of 10
439 verified reviews

Loved most

  • Excellent central location
  • Friendly, attentive staff
  • Delicious and varied breakfast
  • Clean and comfortable rooms for many guests
  • Rooftop pool and pleasant common areas (when available)

Worth knowing — Inconsistent room quality (some rooms dated/small; variability in bed/room size) · Occasional cleanliness issues reported (stained sheets, worn curtains) · Pool closures/limited hours and lack of pool-area amenities · Street/traffic noise for some rooms; recommend requesting interior room if sensitive · Minor equipment issues (hair dryer weak); local plumbing/flush expectations

How guests scored the stay

  • Location9.8

    Frequent praise for central, convenient location — walking distance to key sites (Sto Domingo, Cathedral) and described as 'excellent' or 'superb' by multiple guests.

  • Food and Beverage9.8

    Very positive: breakfast repeatedly described as great, varied, generous and delicious across multiple reviews.

  • Service9.7

    Consistently positive: numerous mentions of extremely friendly, efficient and attentive staff; many guests highlight helpfulness and good service.

  • Value for Money9.3

    Perceived as strong value by many guests — excellent breakfast and service for the price; one guest noted paying more for a quieter room but overall value impressions are positive.

  • Room Quality8.8

    Mixed: several guests enjoyed modern, comfortable and spacious rooms or quiet interior rooms; others reported dated, small rooms or noise and variability in room size/bed size.

  • Amenities8.6

    Generally good (rooftop pool and bar appreciated) but marred by recurring issues: pool closures/limited hours, lack of pool-area amenities, limited pool accessibility and occasional equipment problems (e.g., weak hair dryer).

  • Cleanliness8.4

    Mixed reports: several reviews praise daily cleaning and generally very clean rooms, but at least one guest reported dirty sheets, stained towels and poor maintenance, lowering the score slightly.

  • Overall Experience8.4

    Overall favorable stays with highlights in location, staff and breakfast, but some guests experienced notable issues (noise, inconsistent room quality, occasional cleanliness/amenity problems) that moderate the overall score.

Live guest feedback

Guest reviews

Consistent

78% of 18 recent stays rated 8+

9.1439 reviews

  • Guest review

    7/10

    Santiago · couple · 2026-10-13

    “Situación”

  • Thank you for a wonderful stay

    10/10

    Hannah · couple · 2026-10-12

    “Amazing staff! Great location”

  • Guest review

    9/10

    Laura · solo traveller · 2026-10-07

    “muy bonita decoración y agradable lugar”

  • Amazing location to stay when visiting Oaxaca.

    10/10

    Basu · solo traveller · 2026-09-16

    “Amazing location in the heart of Oaxaca. Room was huge and very comfortable and the staff was very nice.”

  • The hotel’s location on a pedestrian precinct was a marvellous change from that in Mexico City.

    9/10

    Peter · couple · 2026-09-13

    “A lovely boutique hotel with nice rooms and friendly staff”

  • If I visit Oaxaca one more time, surely I'll stay in this hotel again.

    9/10

    Luis · couple · 2026-09-10

    “The breakfast was so good, the staff is excelent, very firiendly and the location is perfect, a lot of things are walking distance. the room also is comfortable and clean.”

  • Boutique, well located hotel

    9/10

    Amanda · couple · 2026-09-10

    “Really well located hotel, lovely staff, the rooms were clean and the pool area was nice. Breakfast was very nice too, à la carte style. Large open foyer area/central courtyard with lots of seating for casual chats.”

  • Oaxaca is incredible and unforgettable

    10/10

    Chad · couple · 2026-09-05

    “Beautiful and very clean right in the middle of the Centro Historico de Oaxaca. The service was outstanding and the breakfasts were incredible.”

  • Ubicación

    10/10

    González · solo traveller · 2026-09-01

    “La ubicación muy buena para moverse a todos lados de Oaxaca, a pie y en coche, el personal super amable, la comida deliciosa”

  • Guest review

    9/10

    David · solo traveller · 2026-08-30

    “Localización perfecta, en pleno centro histórico de Oaxaca; el personal excelente; y los desayunos buenisimos. Además, en la azotea hay una alberca para refrescarse del calor de la ciudad.”

  • This was a nice, clean, comfortable hotel with a great location and a great breakfast included.

    10/10

    Sharon · couple · 2026-08-30

    “The breakfast was excellent. The location was excellent. The staff was polite and helpful. The hotel was clean, though ultra modern and a bit sterile. The lobby & decor could have been more colorful and contained more plants, but it was really cool how they opened the roof in the lobby every morning. The small pool on the roof was a very nice amenity and we used it a few times. We enjoyed out stay.”

  • Great place to visit oaxaca

    10/10

    Castillo · solo traveller · 2026-08-22

    “Location, decoration, food, friendly staff”

  • Hotel muito central mas básico

    7/10

    César · couple · 2026-08-20

    “Localização fantástica, na rua principal. Pátio interior bonito e típico. Para quem valoriza uma localização conveniente, é uma boa escolha.”

  • Comodo

    8/10

    Fabio · couple · 2026-08-17

    “Gentilezza dello staff, posizione buona a 5 min a piedi dalla piazza principale. Rapporto qualità prezzo.”

  • Guest review

    8/10

    Daniele · solo traveller · 2026-08-14

    “Die Lage”

  • Guest review

    7/10

    Michelle · couple · 2026-08-09

    “Muy buena ubicación”

  • The hotel was nice, breakfasr was decent, rooms were dated.

    5/10

    Roxanne · couple · 2026-07-22

    “The”

  • Guest review

    9/10

    Alejandrina · solo traveller · 2026-07-20

    “Personal muy amable, el desayuno muy rico y sin ruido a pesar de ser céntrico.”

View all guest reviews

Hotel info and reviews come from third-party sources.