Hotelaholic

Cancún · Quintana Roo

Fiesta Americana Condesa Cancun - All Inclusive

Blvd. Kukulkan km 16.5, Cancún, Quintana Roo, 77500

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Beachfront Property

    Located in Cancun's hotel zone, this property offers enjoyable facilities and luxurious spa services with great views of Nichupte Lagoon.

  • Diverse Dining Options

    From Argentinian dishes to Mexican flavors, this hotel offers a variety of dining experiences to satisfy every palate. Whether you prefer Italian classics, sushi, or a relaxing cup of coffee at the Deli & Gift Shop, there is something for everyone.

  • Relaxation and Wellness

    Indulge in massage and beauty treatments at Miiluma Spa, stay active at the modern gym, or find your inner peace with yoga classes. With a family-friendly atmosphere and amenities like the outdoor pool and beach access, Fiesta Americana Condesa Cancun is the perfect destination for a rejuvenating getaway.

Book your stay now and experience the ultimate blend of luxury and comfort!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Beautiful beach

  • Variety of food options

At the hotel

Popular amenities

102 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Infinity pool
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Billiards
  • Bingo
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Fishing
  • Free WiFi
  • Karaoke
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Snorkelling
  • Sun umbrellas
  • Toilet with grab rails
  • Water slide
  • WiFi available

Review in focus

2,480 reviews
9/ 10
作为全包酒店的餐饮,绝对是天花板级。他的意大利餐厅非常美味,我们吃了两顿,自助餐也非常好,海边的海鲜餐厅也非常好,确实是餐饮的天花板。酒店的沙滩海水也非常不错,虽然我们在雨季会有海藻,但每天都会清理游泳池也很好。
Shibo · solo traveller · 2026-10-13

The guest experience

9.2out of 10
2480 verified reviews

Loved most

  • Friendly staff
  • Beautiful beach
  • Variety of food options

Worth knowing — Long wait times for restaurants · Issues with WiFi · Loud air-conditioning

How guests scored the stay

  • Service9.9

    Staff was extremely friendly and helpful, providing great service.

  • Cleanliness9.4

    Overall clean and well-maintained resort.

  • Location9.4

    Beautiful resort situated near the beach.

  • Food and Beverage9.4

    Good food options with a variety, but some specialty restaurants underwhelmed.

  • Overall Experience9.4

    Overall a great stay with a few areas for improvement.

  • Value for Money8.9

    Pricing felt nickel-and-dimed due to extra charges for certain restaurant options.

  • Room Quality8.4

    Rooms were comfortable but had issues such as loud air-conditioning.

  • Amenities8.4

    Amenities available but some areas felt dark and uninviting.

Live guest feedback

Guest reviews

Consistent

86% of 14 recent stays rated 8+

9.22480 reviews
  • Guest review

    9/10

    Shibo · solo traveller · 2026-10-13

    “作为全包酒店的餐饮,绝对是天花板级。他的意大利餐厅非常美味,我们吃了两顿,自助餐也非常好,海边的海鲜餐厅也非常好,确实是餐饮的天花板。酒店的沙滩海水也非常不错,虽然我们在雨季会有海藻,但每天都会清理游泳池也很好。”

  • Descanso

    10/10

    Gisell · family with children · 2026-09-09

    “Todo estuvo muy bien”

  • Piscine et plage au top, mais bruyant et rapport qualité/prix élevé

    8/10

    GUILLAUME · family with children · 2026-08-29

    “Bons équipements, piscines au top, accès direct à la plage. Gentillesse et efficacité du personnel.”

  • Dias agradables

    8/10

    Maria De Los Ángeles · family with children · 2026-08-27

    “Alberca”

  • Overall, an OK stay, but the welcome, communication and organisation could have been much better.

    7/10

    Mazdak · family with children · 2026-08-25

    “The cleaning staff were very kind, friendly and helpful. The food was generally OK.”

  • Buena

    8/10

    Maria De Los Ángeles · family with children · 2026-08-25

    “Las albercas, pero no funcionaban los jacuzzi”

  • Excelente lugar todo muy lindo y cálido

    9/10

    Nicolas · solo traveller · 2026-08-17

    “Impecable , lindas instalaciones , excelente comida mucha variedad , la atención del personal de las mejores”

  • Mexico!

    10/10

    isabelladI8315QK · Friends getaway · 2026-08-14

    “The hotel was so much fun and beautiful. The hotel rooms are a tad chilly but super nice The entertainment team is so kind and welcoming my travel party loved travel aerobics. Carlos and Diana are the goat!”

  • Fiesta condesa

    10/10

    F1208VCgabriellab · Friends getaway · 2026-08-14

    “All the staff were so friendly and nice and the location is beautiful! Many activities every day that are very fun.”

  • Meh

    4/10

    georgeaG6740OJ · Family · 2026-08-14

    “To start out with, this is not an all-inclusive resort; most entrees have an additional cost greater than they would cost at a good quality restaurant in California. Wait staff have minimal training, often rudely interrupt, do not fill coffee cups, bring water, or even place a full array of silverware on the tables. Overall the food is basic. They keep the air conditioning to a minimum or even off in the buffet area, I suppose to reduce appetite. The line to get into breakfast can be up to one hour. The rooms are okay, but are not suitable for families as there is no separation between the bathroom facilities and the bed, the bathing facilities are not for children due to slippery flooring and lack of a tub. Noise travels between the rooms very easily, and as the buildings only have one stairwell and there is no installed fire system, a fire could easily trap most tourists to their demise. The resort guests were 85% locals and Spanish speakers, which makes it more lonely for English tourists.”

  • Don't miss out on the Brasa...

    8/10

    Mariam_k_habib · NONE · 2026-08-12

    “Our overall experience was great! it was a nice family resort, service was amazing, the staff is very friendly and helpful and even have a sense of humor. the pool food was amazing, the main buffet, the market, offers good breakfast but the dinner was honestly a little disappointing. the other restaurants had 2 menus, the free stuff for the all inclusive or an upgraded menu with higher pricing. the Mexican was really good but very small portions (Try all the appetizers, it's worth it), we had to order the entire menu. the Rosata was ok, Cevicheria was nice for lunch. but I have to say the Brasa by the Sea was the absolute best but unfortunately we did not know about it until our last night, I would've dined there every night if I had known. the resort app had a weird menu online that did not explain it as a steakhouse so we did not know. so my advise would be, start with the Brasa. Oh and the rooms are so cold even with the AC off because it is so humid outside, so just bring a heavier PJ at least for the kids.”

  • The most relaxing escape

    10/10

    alexisrK7340DO · Couples · 2026-08-10

    “One of the best spa experiences I ever had ! I’m not one to fall asleep but this one knocked me right out ! The Miiluma massage is the best one! Highly recommended and the Reflexology was everything and more ! I would do this 3 times a week if I could !”

  • Had a Great Time

    10/10

    TimTheTraveler · Friends getaway · 2026-08-10

    “I went with coworkers and families to celebrate our 10th anniversary. It was also my husband’s birthday. We arrived on Thursday and had a great stay until we left on Monday. The hotel grounds are lovely. Everything went great at check in. The food was very good, we enjoyed everywhere we ate. I don’t drink, but they made sure I always had plenty of Coke Light in our fridge, and beers for Sweetie. The nice man with the beverage cart stopped by every morning after we called down for more the first morning. The service was fantastic. The staff here really make your stay seem special. Look at the special message they left in colored rice on the dresser. There are so many restaurants here, you need to stay a week. We also all went to a really fun Michael Jackson tribute show. The only problem that the resort has no control over is the seaweed on the beach. There is always a two foot wall of dead seaweed all along the beach unfortunately. The ocean is warming creating more seaweed, it’s going to wash up somewhere. So if you’re going for a pristine beach, this isn’t the coast for you. Given that, we had a wonderful time. Our group had everything from 4 year olds to 64 year olds (me) and we all had a wonderful time. I loved it when the 4 year old asked me if I had watched the sunset the night before. I’d go back anytime.”

  • An Exceptional Family Stay at Fiesta Americana Condesa Cancun

    10/10

    jgodard · Family · 2026-08-09

    “My family and I spent six days at Fiesta Americana Condesa Cancun, and the experience was exceptional from the moment we arrived. The staff greeted us warmly, and the refreshments offered at check‑in were a thoughtful touch after a long day of travel. I want to highlight Andrea, our concierge, because she truly made our stay unforgettable. I travel frequently around the world, and it’s rare to encounter someone who stands out the way she did. Andrea helped us resolve a few airport‑related mishaps, arranged several accommodations for our family, and checked in on us multiple times to ensure everything was going smoothly. On the third day, she even sought us out just to make sure we were comfortable and didn’t need anything. Fiesta Americana Condesa Cancun has a remarkable employee in her, and she deserves to be recognized. The resort itself is beautiful. The all‑inclusive experience was more than generous — with a family of six, we ate and drank far more than expected and enjoyed every moment. The pool was a favorite spot for all of us, and we even took professional photos during our stay. The gym is a bit small, in my opinion, but everything else about the property was fabulous. One of the most memorable moments happened on our last night, when we watched large sea turtles laying eggs on the beach. It was a magical experience for our kids and something we’ll never forget. We will absolutely return. Fiesta Americana Condesa Cancun delivered a wonderful stay, and thanks to Andrea and the rest of the staff, it felt like home away from home.”

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