Hotelaholic

Cancún · Quintana Roo

Holiday Inn Club Vacations The Royal Sands All Inclusive

Blvd. Kukulcan, Km. 13.5, No. 32, Cancún, Quintana Roo, 77500

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    The Royal Sands & Spa hotel in central Cancun offers modern, air-conditioned rooms and suites with free Wi-Fi, sea views, and well-equipped kitchens. The private balcony is perfect for enjoying the stunning surroundings.

  • Exceptional Facilities

    Guests can enjoy outdoor pools, a gym, spa, and tennis courts during their stay. Whether you prefer relaxing by the pool or staying active, this hotel has something for everyone.

  • Culinary Delights

    Indulge in a variety of cuisines at the hotel's restaurants, from pasta and steaks to authentic Mexican dishes. Don't forget to visit the snack bar and sports bar for a casual dining experience.

Experience luxury and comfort at The Royal Sands & Spa - book your stay now for an unforgettable vacation in Cancun!

HAPPI HIGHLIGHTS

  • Great staff

  • Unbeatable location

At the hotel

Popular amenities

88 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Yoga classes

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Entertainment staff
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service

Guest services

  • Concierge service
  • Currency exchange
  • Invoice provided
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour desk

Services & essentials

  • Billiards
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Games room
  • Indoor play area
  • Minimarket on site
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Water park
  • WiFi available

Review in focus

1,123 reviews
10/ 10
La habitación en general y el servicio
Schurmann · extended group · 2026-10-22

The guest experience

9.2out of 10
1123 verified reviews

Loved most

  • Great staff
  • Unbeatable location

Worth knowing — Limited food options · Dated facilities

How guests scored the stay

  • Location10.0

    Location is unbeatable with ocean views from every room.

  • Overall Experience9.9

    Overall a great vacation except for some service inconsistencies.

  • Service9.9

    The staff were warm, friendly, and always willing to help.

  • Cleanliness9.4

    The place is really nice, clean and comfortable.

  • Room Quality8.9

    Facilities are dated and need a refresh.

  • Value for Money8.9

    Food options on site were limited and not up to par.

  • Amenities8.8

    The facility had plenty of room for families, though activities were not well advertised.

  • Food and Beverage7.8

    Food options generally acceptable, but significant room for improvement.

Live guest feedback

Guest reviews

Mixed experiences

81% of 16 recent stays rated 8+

9.21123 reviews
  • Princess at the beach

    10/10

    Schurmann · extended group · 2026-10-22

    “La habitación en general y el servicio”

  • Guest review

    10/10

    Aristides Romero · extended group · 2026-10-19

    “Atención del personal y Habitación amplia con balcón a la playa”

  • Guest review

    8/10

    paco1000000 · solo traveller · 2026-09-19

    “Comida y servicio.”

  • Hermoso

    10/10

    wanda cecilia · couple · 2026-09-16

    “La comida del buffet La Veranda es buenisima, y la del restarurante Hacienda Sisal,que esta afuera del hotel pero esta incuido con reserva, es imperdible, de mucha calidad. La atención en los bares de pileta tambien excelente. La habitacion enorme y hermosa.”

  • Muy buena experiencia

    9/10

    Jorge Alberto · solo traveller · 2026-09-16

    “Lo pasamos muy bien con mi esposa, un punto alto el personal, muy amable, lo recomendamos”

  • Guest review

    10/10

    Saunik · solo traveller · 2026-09-11

    “Swimming pool”

  • Guest review

    3/10

    adam · extended group · 2026-09-10

    “Pool, layout of the property and great location.”

  • Guest review

    10/10

    HYNDRA · solo traveller · 2026-09-06

    “Las instalaciones, la comida y la atencion”

  • Fue placentera

    9/10

    federico ignacio · couple · 2026-09-05

    “La comida y la atención en los restaurantes”

  • Guest review

    10/10

    Jose Roberto · solo traveller · 2026-09-04

    “La limpieza impecable”

  • Caro, decepcionante y pensado para gringos

    6/10

    valarraiz · couple · 2026-09-01

    “La zona de la piscina es agradable y dentro del hotel tienes todos los servicios que necesites. El buffet libre tiene muchas opciones y suelen ir cambiándolo de días. El personal suele ser atento, en la mayoría de los casos. Si lo que buscas es pasar unos días comiendo y relajado en la playa sin salir del hotel, este tipo de alojamientos es lo que necesitas.”

  • Excellent service

    10/10

    sserrano91 · Family · 2026-08-27

    “I love royal sands! I have been coming with my family for a couple of years and we always come back. I want to give a special shout out to Kevin Dominguez, the supervisor. Very attentive, polite and professional.”

  • Guest review

    10/10

    bermeo · solo traveller · 2026-08-27

    “Las instalaciones y la comida”

  • One of our best trips!

    10/10

    LISA · family with children · 2026-08-25

    “Was a fantastic trip! My kids did not want to leave and neither did I. The food was excellent & the resort was spotless! Fernie was our go to guy and made sure our stay was perfect.”

  • Excellent experience

    10/10

    Guray75 · NONE · 2026-08-23

    “My stay was excellent. Very friendly staff and clean vicinity. The food was delicious. I highly recommend the Royal Sands and Spa to everybody .”

  • Ruined 80th Birthday Celebration!!!

    2/10

    101lezleet · NONE · 2026-08-23

    “Beautiful location, no real atmosphere, no nice adult bar/lounge, beachfront rooms are nice becausse of location. Maid did not come every day. No real amenities!!!”

View all guest reviews

Hotel info and reviews come from third-party sources.