Hotelaholic

Cancún · Quintana Roo

Live Aqua Cancun - Adults Only - All-Inclusive

Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancún, Quintana Roo, 77500

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Direct Beach Access

    Live Aqua Cancun Beach Resort offers the perfect gateway to Cancún Beach, with an outdoor pool providing stunning views of the Caribbean Sea.

  • Gourmet Dining and Relaxation

    Indulge in a culinary journey with 9 restaurants and 5 bars catering to various tastes. Unwind at the spa with hydrotherapy treatments, massages, and aromatherapy, or enjoy the hot tubs and steam baths.

  • Convenient Location

    Nestled in Cancún’s Hotel Zone, the hotel is conveniently situated near Nichupte Lagoon and the popular La Isla shopping centre, offering guests the best of both worlds.

Experience luxury and relaxation at Live Aqua Cancun Beach Resort Cancun.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Comfortable rooms

At the hotel

Popular amenities

108 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Adult only
  • Air conditioning
  • Archery
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Billiards
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Nightclub/DJ
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

1,476 reviews
10/ 10
The views and treatment
Jorge · solo traveller · 2026-10-16

The guest experience

9.4out of 10
1476 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Comfortable rooms

Worth knowing — Cleanliness issues in some areas

How guests scored the stay

  • Service9.9

    The staff were friendly and helpful throughout the stay.

  • Overall Experience9.9

    Overall a very pleasant stay with minor issues.

  • Location9.5

    Conveniently located near popular attractions.

  • Amenities9.5

    Amenities were plentiful and well-maintained.

  • Room Quality9.4

    Rooms were well-decorated and comfortable.

  • Value for Money9.4

    Felt the price was reasonable for the quality received.

  • Food and Beverage9.0

    Food options were good but could be more varied.

  • Cleanliness8.5

    Cleanliness could be improved as some areas were not up to standard.

Live guest feedback

Guest reviews

Mixed experiences

80% of 15 recent stays rated 8+

9.41476 reviews
  • Amazing time

    10/10

    Jorge · solo traveller · 2026-10-16

    “The views and treatment”

  • para ser primera vez disfrutamos bastante el hotel.

    9/10

    Jaime · couple · 2026-10-10

    “la comida en los restaurantes era muy buena.”

  • Great Option for Cancun

    9/10

    Delvin · solo traveller · 2026-09-18

    “Breakfast options were excellent with a wide variety of fresh international foods. Other restaurants were also good, with the highlights being the Italian and seafood restaurant. A daytime grill and taqueria rounded out some good food options. Staff was incredibly friendly and helpful. Room was lovely, clean, and spacious, with free daily snacks, refrigerator, and safe box. Reliable hot water and thermostat. Beautiful views of the pool area and ocean. Pool area itself was as nice as you would suspect. Adequate gym.”

  • Estadia maravilhosa em todos os sentidos ! Nota 10

    10/10

    Mirian · couple · 2026-09-18

    “Atendimento de todos os funcionários”

  • Guest review

    5/10

    Genett · extended group · 2026-09-07

    “The beach”

  • Guest review

    7/10

    Gilberto · solo traveller · 2026-09-03

    “La comida”

  • Lastimosamente creo mi última estancia es Live

    9/10

    Hazel · extended group · 2026-08-24

    “Era mi cuarta vez en el hotel, desde el 2019 no lo visitaba, sigue manteniendo algunas de los beneficios de mis primeras visitas, la limpieza, la comida con una estación de jugos naturales increíbles al desayuno que lo atendía MARCO que es un ser humano increíble, con una disposición para todos los huéspedes y siempre cumpliendo nuestros deseos realmente un acierto de hotel tenerlo ahí 🤗, también LULÚ hizo que nuestra estancia fuera increíble, una persona muy amable y excelente en servicio al cliente, las habitaciones muy limpias y con todo lo necesario para unas lindas vacaciones y con muy buenos productos de aseo diario y las muchachas que hacen las habitaciones muy amables y dispuestas también”

  • Resort excellent, os restaurantes são excelentes e os funcionários prestativos, bem humorados e atendimento de qualidade

    10/10

    elisete de oliveira e souza · couple · 2026-08-23

  • Guest review

    10/10

    Juan B. Fiorio · solo traveller · 2026-08-20

    “Todo estuvo excelente. Nuestros anfitriones Alex y Eladio nos atendieron fantasticamente. Han estado pendientes de nosotros todo el tiempo. No tenemos queja alguna”

  • Excellent

    9/10

    Evette · extended group · 2026-08-20

    “The staff was welcoming”

  • Guest review

    9/10

    Jasmyn · couple · 2026-08-16

    “I loved how welcoming and kind everyone was. Questions asked were quickly answered by the staff and met with a smile. The pools, views, and dining were amazing. Poolside drinks, multiple dining options, and dinner meals were curated with care. An awesome resort designed to take overthinking and overplanning out of the equation!”

  • The place to relax and be pampered.

    10/10

    Vincent · solo traveller · 2026-08-13

    “Nice size: not so big that you’re spending half the day going from place to place. The pools were nice and not crowded. The property is not a party zone: there was some background music but you could hold a conversation and, most importantly, relax. The staff was extremely helpful with everything. You couldn’t do better”

  • Все было великолепно

    10/10

    Anna · solo traveller · 2026-08-13

    “Здравствуйте очень понравился Отель Качество еды превосходное, утром великолепные соки и разнообразие блюд и великолепные десерты в ресторане возле океана . Удобные лежаки и красивый океан. Хотя водоросли мешали конечно .”

  • Scammy place and they always try to sell you a time share or anything.

    1/10

    Stopani · couple · 2026-08-11

    “Nothing”

  • Amazing Smoothies!

    10/10

    713hallyg · Family · 2026-08-08

    “Loved our stay at Live Aqua but especially loved my morning hand made with fresh ingredients and made with love smoothly made with love by Marco!”

Hotel info and reviews come from third-party sources.