Hotelaholic

Cancún · Quintana Roo

Majestic Elegance Costa Mujeres - All Inclusive

Carretera Libre 85 - Punta Sam, Cancún, Quintana Roo, 77400

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Resort in Cancún

    Featuring an outdoor pool, kids' club, and exquisite dining options, Majestic Elegance Costa Mujeres - All Inclusive is the perfect getaway for families and couples alike.

  • Elegant Accommodations

    Indulge in air-conditioned rooms with modern amenities like a minibar, flat-screen TV, and private balcony. Upgrade to rooms with stunning sea views for a truly unforgettable experience.

  • Exceptional Services

    Relax in the hot tub, enjoy 24-hour multilingual assistance, and explore nearby attractions easily with complimentary private parking. With a range of languages spoken, our staff is dedicated to making your stay memorable.

Book your stay at Majestic Elegance Costa Mujeres - All Inclusive now.

HAPPI HIGHLIGHTS

  • Luxury experience

  • Friendly staff

  • Great amenities

At the hotel

Popular amenities

78 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
  • Beauty Services
View all amenities

Pools & wellness

  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Terrace
  • Water sport facilities on site

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Indoor play area
  • Key card access
  • Live music/performance
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

2,770 reviews
9/ 10
I loved the swim up suite. I love the security the resort has. The club was awesome. The rooms was nice, comfortable and big. The drinks was great as well.
Dockia · family with children · 2026-10-22

The guest experience

8.9out of 10
2770 verified reviews

Loved most

  • Luxury experience
  • Friendly staff
  • Great amenities

Worth knowing — Inconsistent service · Food quality issues · Long wait times in restaurants

How guests scored the stay

  • Amenities9.5

    Highly rated, with positive feedback on pools, adults area, and entertainment.

  • Service9.5

    Overall positive sentiments about service, though some complaints about staff communication noted.

  • Location9.1

    Good location but noted to be a bit far from the airport.

  • Overall Experience9.0

    Mixed reviews but generally a good experience despite some issues.

  • Room Quality9.0

    Room size and amenities were appreciated, though some minor issues were mentioned.

  • Cleanliness8.5

    Mixed sentiments about room cleanliness as described with regular housekeeping and issues raised by guests.

  • Value for Money8.5

    Complaints about the relationship between price and quality, indicating some perceived value issues.

  • Food and Beverage8.0

    Several mentions of dissatisfaction with food quality and choices.

Live guest feedback

Guest reviews

Mixed experiences

73% of 11 recent stays rated 8+

8.92770 reviews
  • Guest review

    9/10

    Dockia · family with children · 2026-10-22

    “I loved the swim up suite. I love the security the resort has. The club was awesome. The rooms was nice, comfortable and big. The drinks was great as well.”

  • Great hotel with fantastic staff and facilities to enjoy your break

    9/10

    John · couple · 2026-10-21

    “The Adults only Club and facilities are great”

  • La peor experiencia de hotel hasta ahora.

    3/10

    Ingrid Friedli · family with children · 2026-10-19

    “La arquitectura del hotel.”

  • My stay was excellent

    10/10

    Schreika · couple · 2026-10-18

    “The resort was beautiful . The staff was polite and very helpful”

  • Guest review

    10/10

    Juan Camilo · couple · 2026-10-14

    “Definitivamente el tema de la alimentación es excelente. Las bebidas y la comodidad de sus instalaciones. El personal es muy atento.”

  • One of the best resorts from food to service to the maintanneance the greenery and plants looked like.

    10/10

    Hugo · couple · 2026-09-17

    “I really liked the facility in how it was kept, the restaurant options were all really well and the food was great, all around the service of the whole resort was superb. Some of the names of the staff stood out with the excellent service we received . Marcelino Jasmine waitress Aida waitress for breakfast Alberto bar at the pool Jever at coffee bar Roger manager Housekeeping in general”

  • £3,000 for a “luxury all-inclusive” experience that left us feeling like second-class guests.

    1/10

    Lev · family with children · 2026-09-10

    “The resort looks impressive in photos and the grounds are attractive. Unfortunately, that is where the luxury ended for us. The reality of our stay was completely different from the image and standard we expected when booking.”

  • Guest review

    8/10

    Ron · solo traveller · 2026-09-07

    “I loved the attentiveness of the staff from arrival to time we checked out. The facility and amenities were great. The nightly entertainment was nice as well.”

  • Je reviendrai sans hésiter.

    9/10

    DA MOTA · solo traveller · 2026-09-06

    “La chambre 4007 est un bon emplacement. La restauration est vraiment exceptionnelle. Les employés sont incroyablement efficaces...rigueur , sérieux, et professionnalisme a tout point. Un all exclusive digne de ce nom . Je viens de France et honnêtement les cocktails sont faits avec une rigueur déconcertante. Je pense que ce complexe a tout compris , je venais pour la première fois au Mexique et j'ai pas eu envie de sortir du complexe . Bravo messieurs et Alfredo au restaurant Mexicain...il est vraiment top.”

  • Una bonita experiencia. Volvería

    10/10

    Eduardo · couple · 2026-09-06

    “Un sitio hermoso. Recomendado”

  • Not a great experience, low quality and outdated building facility

    5/10

    Maryam · couple · 2026-09-04

    “Layout”

View all guest reviews

Hotel info and reviews come from third-party sources.