Hotelaholic

Cancún · Quintana Roo

Marriott Cancun, An All-Inclusive Resort

Boulevard Kukulcan, Retorno Chac L-41, Cancún, Quintana Roo, 77500

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Beachfront Paradise

    Surrounded by the Caribbean Sea, Marriot Cancun Resort offers elegant accommodations with a spa, outdoor pool, and private balconies. Gourmet Dining Experiences Indulge in culinary delights at 8 gourmet restaurants, from Mikado Japanese Teppan Yaki to Sasi Thai. Family-Friendly Activities With children's programs, a playground, and water recreational activities, there's something for everyone at Marriot Cancun Resort.

Experience the ultimate beach getaway at Marriot Cancun Resort - book your stay now!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Aerobics
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Plunge pool
  • Pool bar
  • Pool with view
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Snack bar

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Bingo
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Games room
  • Indoor play area
  • Karaoke
  • Live music/performance
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Sun umbrellas
  • Water park
  • Water slide
  • WiFi available

Review in focus

797 reviews
10/ 10
The hotel is beautiful. The room was quiet, an ample size, the air conditioner worked very well and the bed was very comfortable. The entire staff was extremely attentive, helpful and made us feel like royalty. It was my twin daughter’s 37th birthdays, and several restaurants, the pool staff & DJ all did something special for them each day. We did notify the concierge several weeks in advance, and they even decorated their rooms for their birthdays. My 8 year old granddaughter loved the staff and the activities at the Kids Club. We really enjoyed the many different delicious food choices. We hired the hotel photographer and got the best family group photos and videos. At breakfast on our last day, the restaurant staff came to tell us goodbye. We didn’t tell them, but somehow they knew it was our last day. The staff at this hotel is a cut above the rest. We did not want to leave!
MARY · extended group · 2026-09-17

The guest experience

9.0out of 10
797 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Cleanliness needs improvement · Limited food variety

How guests scored the stay

  • Location9.3

    Conveniently located near attractions and public transport.

  • Service9.3

    Friendly and attentive staff made the stay pleasant.

  • Overall Experience9.3

    Very satisfying stay with minor issues.

  • Room Quality9.3

    Rooms are well-furnished and comfortable.

  • Food and Beverage8.8

    Food was enjoyable but limited in variety.

  • Amenities8.8

    Good amenities, though some could be updated.

  • Value for Money8.8

    Good value considering location and service.

  • Cleanliness8.3

    Some areas need more attention, but overall decent cleanliness.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 7 recent stays rated 8+

9.0797 reviews
  • If you want to feel like royalty, this is the place to be. We went during off-season so I don’t know what it would be l

    10/10

    MARY · extended group · 2026-09-17

    “The hotel is beautiful. The room was quiet, an ample size, the air conditioner worked very well and the bed was very comfortable. The entire staff was extremely attentive, helpful and made us feel like royalty. It was my twin daughter’s 37th birthdays, and several restaurants, the pool staff & DJ all did something special for them each day. We did notify the concierge several weeks in advance, and they even decorated their rooms for their birthdays. My 8 year old granddaughter loved the staff and the activities at the Kids Club. We really enjoyed the many different delicious food choices. We hired the hotel photographer and got the best family group photos and videos. At breakfast on our last day, the restaurant staff came to tell us goodbye. We didn’t tell them, but somehow they knew it was our last day. The staff at this hotel is a cut above the rest. We did not want to leave!”

  • Guest review

    9/10

    Manfred · solo traveller · 2026-09-05

    “Excelente servicio al cliente”

  • Guest review

    10/10

    Steven · family with children · 2026-08-26

    “Excellent staff and service”

  • 놀라운 직원들, 깔끔한 시설 - 적극 추천

    10/10

    Kisung · solo traveller · 2026-08-24

    “가족여행이었고 급하게 예약하게 되어서 큰 기대없이 선택하였으나 결과는 대만족! 직원 교육이 너무 잘 되어 있는건지, 모두 항상 웃고 친절하게 응대하는 모습이 감동적일 정도. 직원 응대에서는 이번 여행의 더 비싼 다른 숙소들에 압승! 기념일 이벤트도 챙겨줬는데.. 정말 친절해서 놀랐음. 재작년 몰디브에 갔을때에 내 전용 버틀러가 배정되어 일정 챙겨줬는데, 솔직히 여기 직원들이 더 나았음. 헬스장도 이용하고 운동 프로그램도 이용했는데 꼭 해보기를 추천! 아주 친절한 트레이너가 칼로리를 마구 소모하게 해줌. 키즈 클럽도 감동적임. 우리 아이들은 어느정도 커서 재미없으면 안 가려하는데, 여기서는 데리러 갈때마다 조금더 놀고 싶다고 함. 리조트 시설도 리모델링 되어서 매우 깔끔함. 음식도 괜찮음. 결론은 가격 대비 미친 가성비에 감동적인 서비스를 경험할수 있음. 적극 추천!”

  • Super emplacement mais des choses à améliorer.

    8/10

    Anthony · family with children · 2026-08-24

    “L’emplacement face à la mer.”

  • Thank you to everyone at Marriott All-Inclusive Cancún for making our family vacation so memorable.

    10/10

    maha · family with children · 2026-08-19

    “An Exceptional Family Stay—The Marriott All-Inclusive Made Cancún Truly Special This was one of the best hotel experiences we have ever had in Cancún. The resort is compact, cozy, well organized, exceptionally clean, and perfect for families—even when busy. Our room was spotless, the food was fresh with great variety, and the beach was constantly cleaned despite seaweed season. The entertainment team, especially *Javier and Emily, were amazing with our son and provided wonderful entertainment every day. The kids club was a true highlight: **Flesia, Ismael, Adan, Merry, and others* gave our children so much care, warmth, and attention. Our daughter’s birthday was made unforgettable with cakes, gifts, room decorations, balloons, and special touches for several days. A huge thank-you to the concierge team, especially *Diego Sanchez*, Captain Bellstand, as well as the kids club, front desk, the Organic coffee and the restaurants staff. *Chef Gustavo* was exceptional. He made excellent thin-crust pizza for us and went above and beyond by arranging freshly grilled fish for us at dinner, even when it was not on the restaurant menu. The sushi restaurant was also outstanding. The pool and beach bartenders remembered our orders, pool waiters worked nonstop, and the lazy-river and slide teams were caring and focused on children’s safety. The Organic Coffee staff were lovely with our kids, and even on departure, *Manuel* arranged a taxi to the airport at the same price as our Uber option. We have stayed at other 5 star all inclusive Cancún hotels, but there is no comparison. The genuine hospitality and attention to detail made this a truly unforgettable family vacation.”

  • Beautiful days with excellent food, attention and fun

    8/10

    Angelica · family with children · 2026-08-19

    “Very clean, new and beautiful locations”

View all guest reviews

Hotel info and reviews come from third-party sources.