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Cancún · Quintana Roo

NIZUC Resort & Spa

Punta Nizuc, Cancún, Quintana Roo, 77500

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Stunning Views

    Unparalleled Dining Experience

  • Dining & drinks

    Indulge in a culinary journey at our six restaurants offering a fusion of modern Mexican, Peruvian, Asian, and Mediterranean cuisines. Let your taste buds travel the world without leaving the comfort of the resort.

  • Relaxation and Wellness

    Unwind in our spa with a variety of massages and treatments, including the unique Nizuc Thermal Experience. Rejuvenate your body and soul as you embark on a guided hydrotherapy circuit designed to awaken your senses.

For a truly unforgettable stay in Cancun, book your getaway at Nizuc Resort & Spa.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Beautiful and clean rooms

At the hotel

Popular amenities

106 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Golf course
  • Kids' outdoor play equipment
  • Personal trainer
  • Private beach area
  • Sun loungers or beach chairs
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Hammam
  • Key access
  • Key card access
  • Live music/performance
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

508 reviews
8/ 10
The property is beautiful. The only problem is that there is a construction of approximately 20 floors just behind the pool and beach areas which not only impact the views but spoil tbe whole area (it is going to be a Ritz Carlton). I really am very surprised that such a mammoth building has been given the license to be built there.
Veronica · couple · 2026-09-19

The guest experience

9.1out of 10
508 verified reviews

Loved most

  • Exceptional service
  • Beautiful and clean rooms

Worth knowing — High food prices · Limited dining options

How guests scored the stay

  • Service9.9

    Staff were exceptional and always eager to help, which elevated the stay.

  • Overall Experience9.7

    Overall a wonderful stay with excellent details and staff interactions.

  • Cleanliness9.4

    The hotel was extremely clean with room service twice a day.

  • Room Quality9.4

    Rooms are well-kept with high-end finishings.

  • Amenities8.9

    Includes nice amenities like a kids club and free paddle boarding.

  • Location8.4

    Hotel is relatively near the airport but far from restaurants. Mosquitoes are also a concern.

  • Value for Money8.4

    Costs are considered high for food and services, affecting perceived value.

  • Food and Beverage8.4

    Limited dining options, and food prices are considered high.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

9.1508 reviews
  • Guest review

    8/10

    Veronica · couple · 2026-09-19

    “The property is beautiful. The only problem is that there is a construction of approximately 20 floors just behind the pool and beach areas which not only impact the views but spoil tbe whole area (it is going to be a Ritz Carlton). I really am very surprised that such a mammoth building has been given the license to be built there.”

  • The staff, the facilities, the food. An incredible resort with amazing staff.

    10/10

    Aviva · solo traveller · 2026-09-11

    “The property was immaculately kept. The staff was exceptional.”

  • Merveilleux

    10/10

    David · family with children · 2026-08-31

    “The team was perfect and the hotel also”

  • Wonderful hotel

    10/10

    galoob555 · solo traveller · 2026-08-24

    “Everything”

  • Guest review

    8/10

    Annelize · family with children · 2026-08-18

    “We loved the property and quality of food. But breakfast is expensive. The hotel itself is beautiful.”

  • Family stay at Nizuc

    8/10

    Marina · solo traveller · 2026-08-13

    “Beautiful modern architecture including impressive entrance (wonderful smell!), huge rooms (we stayed on 4th floor of Chechen/no.8 building), efficient buggy service, fantastically equipped gym, great quality food (breakfast and adult only restaurant on the beach our favourites), housekeeping excellent, friendly staff, really well maintained grounds.”

  • Guest review

    8/10

    Patel · solo traveller · 2026-07-20

    “The rooms were some of the best. They do turn down service. The food was fantastic. The property was gorgeous - jaw droppingly. They have these trees in the middle of a flat lake, large bowls of fire, edge pool. It’s seriously nice.”

  • Inesquecivel

    10/10

    LIZA · family with children · 2026-07-19

    “Acomodação excelente, linda decoração, equipe 100%, otima comida, serviço sem igual.”

  • Bonito lugar lástima por el ruido de la construcción de al lado !

    8/10

    Silvano · family with children · 2026-07-17

    “Me gustó la cama , las almohadas se puede mejorar ! , espacio recámara bien , baño bien”

  • Guest review

    10/10

    Sergio Undurraga Vergara · solo traveller · 2026-07-16

    “La tranquilidad del Hotel.”

View all guest reviews

Hotel info and reviews come from third-party sources.