Hotelaholic

Cancún · Quintana Roo

Sandos Cancún All Inclusive - Adults Only

Km 14 Mz 53 Lote 37-1 ZH, Cancún, Quintana Roo, 77500

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Beachfront Paradise

  • Gourmet Dining Experiences

    Indulge in a culinary journey at 4 gourmet restaurants offering a variety of cuisines, from Asian delicacies to cutting-edge dishes.

  • Infinity Pool Oasis

    Relax in style at the cascading infinity pool overlooking the turquoise Caribbean Sea, or unwind in the 10-person hot tub for the ultimate in luxury.

  • Wellness and Entertainment

    Stay active with fitness classes at the gym, pamper yourself at the luxurious spa with waterfall hot tubs, and enjoy live music every night for a truly vibrant atmosphere.

Experience the epitome of luxury and relaxation at Sandos Cancun All Inclusive. Book now for an unforgettable beachfront getaway.

HAPPI HIGHLIGHTS

  • Beautiful beach

  • Excellent service from staff

  • Great food options

At the hotel

Popular amenities

88 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Massage services
  • Outdoor pool
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Delivered food - securely covered
  • Restaurant
  • Snack bar
  • Special diet menus - on request

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Terrace
  • Water sport facilities on site

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Canoeing
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Family rooms
  • Fishing
  • Free WiFi
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Snorkelling
  • Solarium
  • Sun umbrellas
  • WiFi available

Review in focus

644 reviews
7/ 10
Breakfast was fine.
carol ann · family with children · 2026-10-23

The guest experience

8.8out of 10
644 verified reviews

Loved most

  • Beautiful beach
  • Excellent service from staff
  • Great food options

Worth knowing — Dirty and old rooms · Robbery incident reported · Poor management response

How guests scored the stay

  • Service10.0

    Staff were accommodating and received multiple mentions for excellent service.

  • Location10.0

    Proximity to beautiful beach and amenities.

  • Food and Beverage10.0

    Food quality received positive comments, particularly on specific dishes.

  • Amenities9.6

    Multiple restaurants and entertainment options available.

  • Overall Experience9.1

    Good experiences overshadowed by significant cleanliness issues.

  • Value for Money8.6

    Mixed reports on the value, especially concerning the room quality.

  • Room Quality7.1

    Rooms were described as old and dirty; requires renovation.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 13 recent stays rated 8+

8.8644 reviews
  • It was an ok stay.

    7/10

    carol ann · family with children · 2026-10-23

    “Breakfast was fine.”

  • Guest review

    8/10

    José Manuel · extended group · 2026-10-20

    “La variedad de comida, restaurantes, bares y bebidas fue excelente. Las habitaciones son muy bonitas, cómodas y espaciosas. La ubicación del hotel es muy buena y las actividades de entretenimiento hacen que la estancia sea aún más agradable. Algo que nos gustó mucho fue que nos permitieron almorzar y disfrutar de las instalaciones tanto antes del check-in como después del check-out, lo cual aprovechamos muchísimo. ¡Una muy buena experiencia!”

  • Increíble

    10/10

    Melisa Tais · couple · 2026-09-17

    “Todo, el personal súper atento y la comida riquísima”

  • Fun, relaxing, and very enjoyable

    10/10

    Erica · couple · 2026-09-14

    “Attentive & friendly staff, clean areas, attention to detail”

  • Guest review

    10/10

    Dheeraj · solo traveller · 2026-09-11

    “Everything was good”

  • Guest review

    10/10

    Olatoye · solo traveller · 2026-09-09

    “The buffet restaurant- Zango-, the pool and activities and the variety of drinks”

  • Fue unas vacaciones agradables

    10/10

    Castañeda · couple · 2026-09-06

    “La gente muy amable y muy cómodo, buena comida”

  • Good value would recommend to friends and family and will definitely come back

    9/10

    Leslie · couple · 2026-08-30

    “The buffet”

  • A getaway that was overdue

    10/10

    Rachel · couple · 2026-08-29

    “Very clean and relaxing! Will be coming back In November”

  • Beautiful

    10/10

    J1226GCmayat · Family · 2026-07-25

    “I love fatima. She great I love this resort”

  • Very nice

    10/10

    319magaliet · Family · 2026-07-25

    “Fatima from entertainment so Good”

  • Vacation

    10/10

    leeanah2026 · Family · 2026-07-25

    “Everything is clean and beautiful, Pro former Germy is amazing!”

  • Guest review

    10/10

    Luz angelica · solo traveller · 2026-07-25

    “The attention for everyone, so nice, so friendly.”

View all guest reviews

Hotel info and reviews come from third-party sources.