HAPPI EXPERIENCE
The stay, in detail
Exclusive Oceanfront Location and State-of-the-Art Accommodations
Indulge in luxury at the couples-only all-inclusive Sun Palace resort, boasting a prime oceanfront setting near Cancun's hotspots. Enjoy modern accommodations and upscale facilities for a romantic retreat.
Gourmet Dining and Entertainment
Savor exquisite cuisine at 4 specialty restaurants and unwind at 3 vibrant bars. Delight in daily entertainment, activities, and 3 infinity pools. Relax in guestrooms with double hot tubs and private balconies overlooking the ocean.
Nearby Golfing and Water Sports
Explore top-rated golf at Moon Spa and Golf Club and immerse yourself in Mayan history at archaeological sites. With a range of water sports, the Sun Palace offers endless adventures for active guests.
Book now for an unforgettable adults-only escape at Sun Palace, where luxury meets serenity.
HAPPI HIGHLIGHTS
Friendly and helpful staff
Excellent location and amenities
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Air conditioning
- Airport shuttle
- Airport shuttle (additional charge)
- ATM/cash machine on site
- Bar
- Barber/beauty shop
- Beach
- Beachfront
View all amenities
Pools & wellness
- Beauty Services
- Hot tub/Jacuzzi
- Infinity pool
- Massage services
- Outdoor pool
- Sauna
- Spa/wellness center
- Steam room
- Swimming pool
Dining & drinks
- Breakfast in the room
- Food delivered to guest room
- Fruits
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Outdoor furniture
- Private beach area
- Sun loungers or beach chairs
- Sun terrace
Rooms & comfort
- CCTV in common areas
- Heating
- Non-smoking rooms
- Open-air bath
- Public Bath
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Private parking
- Shuttle service
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Tour desk
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Free WiFi
- Mobile app for room service
- Room service
- Sun umbrellas
- WiFi available
Review in focus
Palace is a very good service oriented property.