Hotelaholic

Cancún · Quintana Roo

Villa del Palmar Cancun Luxury Beach Resort & Spa

Carretera Punta Sam Km. 5.2, Cancún, Quintana Roo, 77400

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Beachfront Property

    Experience the ultimate vacation at Villa del Palmar Cancun Beach Resort & Spa, a stunning beachfront property just a short drive from central Cancún.

  • Unmatched Leisure and Entertainment

    Indulge in 5 outdoor pools, 4 hot tubs, and a variety of activities including glass-bottom boat tours. Let our staff guide you to explore the wonders of the Yucatán Peninsula.

  • Culinary Delights and Comfort

    Relish in elegant rooms with modern amenities, kitchenettes, and stunning views. Enjoy buffet breakfasts, a Deli, and 6 diverse restaurants offering international cuisine.

Book now and escape to paradise at Villa del Palmar Cancun Beach Resort & Spa!

HAPPI HIGHLIGHTS

  • Excellent, attentive staff

  • Very clean and spacious rooms

  • Large, beautiful pools and family-friendly amenities

At the hotel

Popular amenities

97 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Aerobics
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Private beach area
  • Sun terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Street parking
  • Valet parking

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Diving
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Fishing
  • Free WiFi
  • Karaoke
  • Key card access
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Water park
  • WiFi available

Review in focus

424 reviews
9/ 10
Very clean and beautiful surroundings
Isabel · couple · 2026-10-23

The guest experience

8.5out of 10
424 verified reviews

Loved most

  • Excellent, attentive staff
  • Very clean and spacious rooms
  • Large, beautiful pools and family-friendly amenities
  • Good location
  • Nice on-site facilities (kids club, gym, carousel)
  • Some high-quality restaurants praised (e.g., Italian, Devino)

Worth knowing — Food quality inconsistent and often overpriced · Value concerns: forced tip and confusion over credits/charges · Noise from children and early hallway activity · Small adult pool and no swim-up bar · Thin beach in the area / limited nearby dining options · Occasional construction/visual disruption

How guests scored the stay

  • Service9.5

    Service repeatedly called out as outstanding and polite ("service d'une qualité exceptionnelle", "The service from all the people was outstanding", staff friendly). Strong positive sentiment for staff.

  • Amenities9.5

    Pools, kids club, gym, carousel and other facilities were frequently praised ("piscines immenses", "kids’ club", "pool area is fantastic"). Amenities are a major strength.

  • Cleanliness9.0

    Multiple guests explicitly praised cleanliness of rooms and facilities ("rooms were so clean", "Las instalaciones limpias"). Overall very positive on housekeeping.

  • Location9.0

    Several mentions of a very good location and central placement ("Very good location", "L’emplacement"). Minor negatives about a thin beach in the area but generally positive.

  • Room Quality9.0

    Rooms described as comfortable, spacious and spectacular with comfortable beds and good upkeep in multiple reviews.

  • Overall Experience9.0

    Most reviews recommended the hotel, praising pools, staff and overall stay despite some issues with food, noise or construction. Overall guest experience is strongly positive.

Live guest feedback

Guest reviews

Mixed experiences

83% of 12 recent stays rated 8+

8.5424 reviews
  • Relaxing and luxery stay

    9/10

    Isabel · couple · 2026-10-23

    “Very clean and beautiful surroundings”

  • Would visit again

    8/10

    Tabitha · family with children · 2026-10-18

    “The one bedroom is perfect when travelling with kids. You have a separate bedroom and living room with separate bathroom facilities. Lots of space for our 8 month old to crawl and explore. Also everything reasonable was truly inclusive, e.g. room service, you just need to get used to the tipping culture”

  • Guest review

    9/10

    Ana Elisa · family with children · 2026-10-12

    “la suita super completa y muy bonitas vistas al mar. Las albercas increíbles y el desayuno buena relación calidad-precio.”

  • Nul, et hôtel injoignables avant ou après la réservation

    1/10

    David · family with children · 2026-09-15

    “Rien, personnel désagréable et surtout injoignables. Rapport qualité prix mauvais !”

  • Guest review

    10/10

    Manuel · couple · 2026-09-08

    “Tutto”

  • Guest review

    9/10

    BB · couple · 2026-09-05

    “excellent property, but a little exspensive”

  • Guest review

    10/10

    Okechukwu · solo traveller · 2026-09-02

    “Cheerful staff”

  • Staff need retraining. Too many attempts to sell additional packages. Stop asking for tips!

    4/10

    Alan Christopher · couple · 2026-08-30

    “Pros- • Communal areas were presented well • The room was extremely comfortable and clean-we had a garden view room • Easy to get down to the pool area, restaurants and main reception • By the beach • Lots of loungers and the bars were conveniently located • The pools were clean and lots of towels • There is a shop outside of the hotel where they sell items for a reasonable price unlike the resort and there is a Starbucks there too”

  • Guest review

    10/10

    ALESSIA · family with children · 2026-08-25

    “La pulizia ottima e cura della struttura”

  • Guest review

    10/10

    Claire · solo traveller · 2026-07-24

    “Les piscines sont immenses, les chambres très confortables, la nourriture dans les restaurants est excellente et le service d'une qualité exceptionnelle. Les équipements sont vraiment d'une grande qualité (salle de sport, piscines, transats, manège etc...) L'hôtel était peu rempli ce qui a probablement contribué à rendre l'expérience encore meilleure. Cet hôtel nous a réconcilié avec les formules tout inclus ! Mention spéciale pour le magnifique carrousel pour les enfants :-) Bravo !”

  • Polite staff and nice facilities. Kids love the pool and kids club.

    10/10

    Volodymyr · family with children · 2026-07-18

    “Nice facilities, including a kids’ club. The The Italian restaurant is great. The pool area is fantastic!”

  • Just perfect

    10/10

    Antoine · couple · 2026-06-15

    “Very good location , clean , variety of restaurants, gorgeous pools and above all lovely staff”

Hotel info and reviews come from third-party sources.