Hotelaholic

Cozumel · Quintana Roo

Fiesta Americana Cozumel All Inclusive

Carretera A Chankanaab Km 7 5, Cozumel, Quintana Roo, 77600

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Centre and Private Beach Area

    Indulge in relaxation at Fiesta Americana Cozumel All Inclusive with its spa centre and exclusive private beach area. Unwind in style while enjoying stunning views of the sea and sipping on refreshing drinks at the on-site bar.

  • Modern Rooms with Premium Amenities

    Experience comfort and convenience in our modern rooms equipped with flat-screen TVs, cozy seating areas, and private bathrooms. Enjoy complimentary toiletries and stay connected with free WiFi during your stay at Fiesta Americana Cozumel.

  • Exciting Water Sports and Convenient Services

    For the adventurous souls, our resort offers water sports facilities and easy car hire options to explore the surrounding areas like Playa del Carmen and Puerto Morelos. Benefit from a 24-hour front desk and a gift shop for all your needs during your stay.

Book now for an unforgettable, all-inclusive experience at Fiesta Americana Cozumel!

HAPPI HIGHLIGHTS

  • Excellent, professional staff (many named)

  • Clean, well-maintained suite/room

  • Great activities and entertainment (zumba, organized activities)

At the hotel

Popular amenities

104 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Billiards
  • Bingo
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Games room
  • Indoor play area
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

364 reviews
7/ 10
Nice rooms. Most the staff was great. Plenty of towels. No chair game.
William · solo traveller · 2026-09-13

The guest experience

8.8out of 10
364 verified reviews

Loved most

  • Excellent, professional staff (many named)
  • Clean, well-maintained suite/room
  • Great activities and entertainment (zumba, organized activities)
  • Beautiful view/location
  • Good on-site dining options (Mexican, Italian, cevicheria)
  • Knowledgeable concierge

Worth knowing — Snorkel equipment not included (requested feature elsewhere in area)

How guests scored the stay

  • Service9.5

    Highly positive — multiple staff members named and praised for professionalism, helpful concierge and attentive service.

  • Room Quality9.2

    Room and suite described as amazing and in excellent condition — very high room quality.

  • Cleanliness9.0

    Suite was kept in 'inmejorables condiciones' by excellent staff — very clean and well maintained.

  • Location8.8

    Positive mention of a beautiful view and overall favorable location; standard rating assigned where not extensively detailed.

  • Value for Money8.8

    Standard quality for this hotel tier

  • Food and Beverage8.8

    Positive mentions of Mexican and Italian dinners and a cevicheria — generally good on-site dining.

  • Overall Experience8.8

    Very positive overall — guests say they'd gladly return and call it the best hotel in Cozumel.

  • Amenities7.5

    Good activities (zumba, on-site restaurants, concierge services) but a notable downside: snorkel equipment not provided while other nearby hotels include it.

Live guest feedback

Guest reviews

Remarkably consistent

94% of 17 recent stays rated 8+

8.8364 reviews
  • Guest review

    7/10

    William · solo traveller · 2026-09-13

    “Nice rooms. Most the staff was great. Plenty of towels. No chair game.”

  • Hospitality at the best level

    10/10

    938victoritap · NONE · 2026-08-15

    “It was our first time at Fiesta Americana. Very high hospitality and professionalism from all the staff. Our checkin experience was very pleasant, we were assigned a concierge that explained us the hotel amenities and took care of all the reservations for us. We spend all the time at the beach. It was the best spot for snorkeling in Cozumel right on the hotel beach. It’s not a sandy beach, but it was even better, because there was no algae, the water was clean. The beach area had all we need: Balinese beds (available), beach chairs, cevicheria bar, grill bar, buffet, waiter service ( thanks to Aaron). No need to wake up early to reserve a bed or a chair. It had even a mini pool . The hotel was very clean. We appreciated a lot starting the day with a good Ice cappuccino at the Coffee corner. The food exceeded our expectations, very tasty and very well presented. The service was exceptional. Very polite and considerate. It is a small hotel so at the end of our stay we knew all the staff and we had a nice feeling of home. The room was very clean but a little updated. The air conditioning was a little loud but we were being used to that. All the rooms had oceanview so it was nice to wake up and look at the ocean and in the evening to see the sunset. Overalls, very nice experience.”

  • Gracias por todo amigos de fiesta americana

    10/10

    Fernando · solo traveller · 2026-08-14

    “El personal es increíble tanto en viña, cevicheria, alberca playa y restaurantes de especialidades increoble lugar”

  • Family vacation

    10/10

    P3999TScolinm · Family · 2026-07-30

    “Excellent show!! Great time with my family!!”

  • Volvería con gusto!

    10/10

    Julio · couple · 2026-07-17

    “El buen trato y profesionalismo del personal. Victor a la recepción, Martin a la salida, José y Germán en las cenas mexicana e italiana, don José en la cevicheria, Jazz en el zumba acuático y el concierge Juan Carlos con su gran conocimiento de su labor, sin olvidar a las excelentes trabajadoras que mantuvieron nuestra suite en inmejorables condiciones. Muchas felicidades y muchas gracias!!”

  • Best hotel in Cozumel!! ⭐️⭐️⭐️⭐️⭐️

    10/10

    N8978URcamilar · Family · 2026-07-13

    “The hotel room was amazing and the atmosphere was exciting in the view is beautiful. Very relaxing stay! They also had great activities and staff around the building.”

  • Small Resort, Big Hospitality

    8/10

    biancamQ5381VD · Friends getaway · 2026-07-09

    “Our recent stay at Fiesta Americana Cozumel was a very enjoyable experience overall. If you’re considering this resort, it’s helpful to know that it is one of the smaller Fiesta Americana properties in Mexico, so the atmosphere is much quieter and more relaxed than some of the larger resorts in the brand. The resort itself was exceptionally clean. The common areas, restaurants, and our guest room were all well maintained, and we were impressed with the attention to cleanliness throughout the property. One of the biggest surprises was the food. We dined at every restaurant on the property, including the breakfast buffet, and every meal exceeded our expectations. The food was consistently fresh, flavorful, served hot, and beautifully prepared. For a smaller resort, the dining experience was outstanding. The entertainment staff also deserves recognition. Belen and Edgar did a wonderful job creating a fun atmosphere with activities like bingo, trivia, and evening entertainment. While this isn’t a resort known for an active nightlife, they kept guests engaged throughout the day with plenty of enjoyable activities. We would especially like to recognize our waiter, Jose Erguera. From the moment he began serving the pool area and restaurants, his level of service was exceptional. He was attentive, personable, professional, and always made sure our drinks were refilled before we even had to ask. His outstanding hospitality truly enhanced our vacation and deserves recognition. One area where we noticed room for improvement was poolside beverage service. On our first day, there was little to no drink service available around the pool, with staff primarily collecting empty cups rather than checking on guests. Fortunately, once Jose was assigned to that area, the experience improved dramatically. Travelers should also know that this resort offers a different beach experience than many other all-inclusive resorts in Mexico. While there is beach access within walking distance, guests do cross a road to reach it. This is not a wide, sandy beach designed for spending the day lounging in the sun. Instead, the shoreline is rocky, and the waters are generally better suited for snorkeling than for swimming or relaxing on the beach. If your ideal vacation revolves around long days on a large sandy beach, this may not be the best fit. Another thing to keep in mind is the size of the resort. There is one main pool area and one primary bar, and during our visit the resort was much less crowded than we’ve experienced at other Fiesta Americana properties. If you’re looking for a lively, high-energy resort with multiple pools, numerous bars, and late-night entertainment, you may prefer one of the larger Fiesta Americana locations. This resort is much quieter, and most evenings began winding down around 10:30 or 11:00 p.m. It’s a great option for families or travelers seeking a more peaceful atmosphere. One suggestion we would offer the resort is to incorporate more local Mexican music throughout the property. While we enjoyed the Top 40 and American music that was played, adding more regional music would help create a stronger sense of place and immerse guests in the local culture. Overall, we had a wonderful stay. While this property doesn’t offer all of the amenities and expansive layout found at some of the larger Fiesta Americana resorts, it makes up for it with excellent food, outstanding cleanliness, friendly staff, and a relaxing atmosphere. If you’re looking for a smaller, quieter all-inclusive resort with great dining and easy access to some of Cozumel’s best snorkeling, Fiesta Americana Cozumel is definitely worth considering.”

  • We had a great, relaxing time and excellent scuba diving.

    9/10

    GLENN · extended group · 2026-07-09

    “Great location, friendly staff, good food and drinks, spacious family suite.”

  • Best show of cozumel

    10/10

    GrandTour19483824144 · Family · 2026-07-07

    “Amazing. Awesome. Breath taking show. A must watch. The dances were captivating. entertaining experience.”

  • Almohada malolientes

    9/10

    ERENDIRA · solo traveller · 2026-06-30

    “El todo incluido tiene una cevichería increible. La habitación súper grande”

  • Great experience.. team at the hotel was great and fun

    10/10

    Stay54788853270 · Family · 2026-06-21

    “Cozumel FIesta Americana , great location. Rooms were good value.”

  • Great Family Experience

    10/10

    jeffaZ7585AR · Family · 2026-06-15

    “Great experience; Pelem was amazing as a host.”

  • Fiesta Americana

    10/10

    joshuabQ980WB · Family · 2026-06-15

    “Bellum and Jasmine were great!”

  • Perfect place for vacation

    10/10

    paolacR8662CS · Couples · 2026-06-15

    “It’s an excellent resort to have a good time and relax.”

  • Relaxing time with my family.

    10/10

    maricelag697 · Family · 2026-06-13

    “Very relaxing and great atmosphere.”

  • Un pedacito de cielo

    10/10

    Aviud · couple · 2026-06-09

    “La cercanía de hotel con el mar, la calidad de el personal, el spa fue delicioso.”

  • A delightful experience at Fiesta America Cozumel

    10/10

    603rylann · Family · 2026-06-08

    “Overall, the experience was fantastic! The food and beverages were excellent, and all employees were extremely welcoming and kind. The room was clean, had an excellent view, and was plenty spacious. The hotel also offered numerous activities and experiences, including a snorkeling trip where you are taken to multiple beautiful locations. I did this with my family, and enjoyed it abundantly. As stated prior, the food was excellent, and there were many varying choices depending on your specific taste palate. Me and my family's favorite location was the Italian restaurant in the hotel. Each course of food a journey in one's mouth, and the atmosphere and a starry night provided for an intensively unique experience. Our waiter, Manuel, was superb, and though I generally don't leave reviews, I felt compelled to after having the pleasure of seeing such great service. Overall, would recommend to those looking for a relaxing vacation.”

View all guest reviews

Hotel info and reviews come from third-party sources.