Indulge in rejuvenating massages and facials at the full-service spa, providing the ultimate relaxation during your stay.
Exciting Recreation Options
From the outdoor pool to bicycles for rent, there are plenty of recreational amenities to keep you entertained and active throughout your vacation.
Delightful Dining and Entertainment
Dine at Xulha overlooking the ocean, savor room service offerings, or unwind at the bar/lounge with a refreshing drink. Don't miss the complimentary cooked-to-order breakfast served daily.
Make a booking at Hotel B Cozumel for a luxurious and memorable experience in Cozumel's Zona Hotelera Norte.
✦HAPPI HIGHLIGHTS
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Great views
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Helpful staff
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Excellent snorkeling location
At the hotel
Popular amenities
47 listed
24-hour front desk
Accessible shuttle
Banquet hall
Biodegradable/compostable stirrers
Change of bed sheets (on request)
Change of towels (on request)
Concierge service
Elevator
Energy-saving switches
Free breakfast
View all amenities
Pools & wellness
Full-service spa
Pool sun loungers
Pool umbrellas
Wheelchair-accessible pool
Dining & drinks
Free cooked-to-order breakfast
Locally-sourced food on site (80% or more)
Reusable tableware only
Snack bar/deli
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Golfing nearby
Outdoor entertainment area
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Free self parking
No accessible shuttle
Parking (limited spaces)
Wheelchair accessible
Guest services
Luggage storage
Tours/ticket assistance
Services & essentials
Free WiFi
Gift shops or newsstand
Housekeeping on request
Humane animal treatment
LED light bulbs
No single-use plastic stirrers
No single-use plastic straws
No single-use plastic water bottles
Porter/bellhop
Renewable energy source - solar
Scuba diving on site
Showcase for local artists
Snorkeling nearby
Sustainability/community reinvestment (10% revenue or more)
Vegan menu options available
Vegetarian menu options available
Water dispenser
Wedding services
Review in focus
114 reviews
10/ 10
Had the best six days there just recently and did not wanna leave. The property is so peaceful and chill… full of great views and conveniently reef to snorkel in front of.
The staff was so incentive and helpful.
Jorge he was mad managing the property
Ivania · 2025-08-21
The guest experience
8.4out of 10 114 verified reviews
Loved most
Great views
Helpful staff
Excellent snorkeling location
Worth knowing — Loud AC units · Sewage odor · Needed room repairs
How guests scored the stay
Location9.1
Excellent location for snorkeling with great views.
Service9.1
The staff was described as helpful and dedicated, particularly Marco.
Food and Beverage8.5
Excellent service and food.
Amenities8.5
Standard quality for this hotel tier.
Overall Experience8.5
Had the best six days, peaceful and enjoyable stay.
Value for Money8.4
Standard quality for this hotel tier.
Cleanliness7.6
There were reports of a sewage odor emanating from the sinks and bathroom.
Room Quality7.5
AC units are loud, and there were mentions of leaks in the ceilings.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
8.4114 reviews
Guest review
10/10
Ivania · 2025-08-21
“Had the best six days there just recently and did not wanna leave. The property is so peaceful and chill… full of great views and conveniently reef to snorkel in front of.
The staff was so incentive and helpful.
Jorge he was mad managing the property”
Guest review
10/10
Karla Sofia · family · 2025-08-18
“Excellent service and food and location for snorkeling ”
Guest review
10/10
Valerie · family · 2025-08-05
“The view was spectacular.
Staff was always available.”
Guest review
6/10
Craig · partner · 2025-08-01
“Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom. ”
Guest review
8/10
Branden · 2025-07-27
“Great time just need to fix the leaks in the ceilings and hotter water.”
Top Notch customer service!!!
10/10
LAURETTA · 2025-07-21
“Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top notch service! ”
Guest review
10/10
Ronald Sutton · 2025-06-15
“Staff was very accommodating and friendly. Property was away enough from the port area and beautiful. Had a Great time in Cozumel.”
Guest review
10/10
Eduardo · partner · 2025-06-15
“Excelent property, very calm and great to lay down on the beach ”
Guest review
2/10
Shirley · 2025-06-08
“Too far from town so cost $40.00 to go into and return from town. Have weddings that play louder than loud mysic at night. We had to try to sleep through two nights of this. No steps to get in or out of pool. ”
Guest review
4/10
Amy · family · 2025-05-12
“It is so beautiful and the snorkeling and beach area are unparalleled! We were not told though that the cold water had been turned off and when our daughter was in the shower it started warm then got really hot and scalded her as she was trying to rinse out her hair. When we told the front desk they were barely apologetic. We were also not told that we had to put the card in a slot in order for (some) of the lights to work. The next day the hot water was turned off and the cold was on and we had to use cold water to shower- again the staff seemed to not care at all when we told them at the front desk. ”
Guest review
10/10
Constance · family · 2025-05-06
“The location and staff were awesome. Breakfast was delicious and the restaurants onsite were our favorites compared to other local restaurants. Laid back perfection!”
Thank you
10/10
Stephanie · 2025-04-18
“Marco and David were very nice and friendly. All the rest of the staff were very kind too. ”
Guest review
8/10
Cristina · family · 2025-04-17
“We loved this boutique hotel! The property is beautiful, and you just basically step to the ocean. Loved the ocean platform, pools, jacuzzi, and so cool that anywhere you are, you have stunning ocean view! Food in both restaurants were delicious gourmet. All staff at the restaurants were amazingly nice.
We stayed at the Hotel B side that is older and needs some room improvement. Hotel Unique side looks nicer but it’s for adults only. My only complaint is the front desk service, and couple things at the room that they took forever to fix.”
Guest review
10/10
Jessica · 2025-04-16
“Very nice ”
Guest review
10/10
Mary Beth · partner · 2025-04-12
“Beautiful property, clean, and well kept. Pool was lovely and the 2 restaurants were wonderful. Staff were friendly and helpful.”
Guest review
10/10
Melodie · partner · 2025-04-12
“Staff is wonderful. Snorkeling is great. Restaurants are very good”
Guest review
10/10
Mark · partner · 2025-04-08
“Hotel B is a great place for me to relax. The staff is always friendly and welcoming, the location is close to downtown but far enough away that the area is very quiet. Price was very reasonable, room was spacious, and the restaurant, bar, and scuba shop were all very accommodating.
My air conditioner was a bit noisy but not bad enough that it really bothered my sleep so I had no real issues during my stay. ”
Guest review
8/10
Kristin · family · 2025-03-29
“The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property.
The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.”
Guest review
8/10
Brenda · family · 2025-03-29
“They did not have the room we booked so the put us in another inferior room and gave us a free massage in compensation. When I looked later I saw that this was still not enough to make up the difference in rates. Then at around ten pm a group of their security personal invaded the room next door. They were incredibly loud and it was actually a very frightening experience. The lock to our door fell off. It took over half an hour for management to get them to be quiet and fix the lock. The last thing we needed after a long day of travel. The night manager said she would make it up to us, but they didn’t do anything. After that experience e we did move to a new room, the level we had paid for, the next day and enjoyed the rest of our stay. The day desk manager, I can’t remember her name, was very kind and helpful. The resort was beautiful and we very much enjoyed watching the sunsets from the pool.”
Guest review
10/10
Linda · partner · 2025-03-06
“Hotel B offers good rooms with great views and really good snorkeling right there. We loved it!”
