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Cozumel · Quintana Roo

Iberostar Waves Cozumel - All Inclusive

Km 17 782 Carretera Costera Sur, Cozumel, Quintana Roo, 77600

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Beachfront Getaway

    Experience the ultimate in luxury at Iberostar Cozumel - All Inclusive. Indulge in the stunning beachfront views and enjoy top-notch amenities that cater to your every need.

  • Endless Entertainment and Relaxation

    From the outdoor swimming pool to the fitness centre, this resort offers a wide range of activities for guests of all ages. Unwind in the hot tub or participate in evening entertainment while the kids have a blast at the kids' club.

  • Exciting Dining Options and Activities

    Savor delicious meals at the on-site restaurant and bar, or explore nearby beaches like Playa San Francisco and Playa Palancar. With car hire services available, adventure is just a drive away.

Book your unforgettable stay at Iberostar Cozumel - All Inclusive now!

HAPPI HIGHLIGHTS

  • Diverse wildlife

  • Great snorkel trip

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Kids' club
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour desk

Services & essentials

  • Billiards
  • Car hire
  • Cashless payment available
  • Darts
  • Diving
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Games room
  • Live music/performance
  • Mobile app for room service
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available
  • Windsurfing

Review in focus

557 reviews
6/ 10
Die Hotelanlage ist schön gestaltet und bietet grundsätzlich gute Voraussetzungen für einen erholsamen Urlaub. Besonders positiv hervorheben möchten wir das aufmerksame und fürsorgliche Restaurantpersonal, das nach einem Zwischenfall mit unserem Kleinkind sofort reagierte und sich mehrfach nach dessen Wohlbefinden erkundigte.
Pietro · family with children · 2026-10-19

The guest experience

8.9out of 10
557 verified reviews

Loved most

  • Diverse wildlife
  • Great snorkel trip

Worth knowing — Dated rooms · Poor food quality at some restaurants

How guests scored the stay

  • Location9.7

    The resort’s grounds are beautiful with a variety of wildlife roaming the area.

  • Amenities9.7

    There was more food available than anyone could possibly eat, and the docks offered great snorkel and dive opportunities.

  • Overall Experience9.6

    Overall, it was a week without care and free of hassle, which is exactly what we needed.

  • Service9.2

    The staff were eager to help and always available when needed.

  • Value for Money9.1

    The experience was enjoyable overall, just not meeting the typical resort standard.

  • Cleanliness8.2

    The rooms are in serious need of renovation and felt dated and worn throughout our stay.

  • Food and Beverage8.2

    The food ranged from marginal to poor, especially at the specialty restaurants.

  • Room Quality7.6

    The room was just slightly cramped and had a bit of a damp smell upon arrival.

Live guest feedback

Guest reviews

Consistent

92% of 12 recent stays rated 8+

8.9557 reviews
  • Schönes Resort, aber enttäuschende Gästebetreuung und mangelnde Fürsorge in schwierigen Situationen.

    6/10

    Pietro · family with children · 2026-10-19

    “Die Hotelanlage ist schön gestaltet und bietet grundsätzlich gute Voraussetzungen für einen erholsamen Urlaub. Besonders positiv hervorheben möchten wir das aufmerksame und fürsorgliche Restaurantpersonal, das nach einem Zwischenfall mit unserem Kleinkind sofort reagierte und sich mehrfach nach dessen Wohlbefinden erkundigte.”

  • Nice but it's def in the jungle

    8/10

    pratima · family with children · 2026-10-14

    “Room, location to dive and snorkel with Dressel and can try scuba in pool, can also snorkeling off pier but the local tourists feed the fish and try to take the shells despite warnings not to, in Cozumel and easy to get to by 400 peso taxi.”

  • Guest review

    8/10

    Juan Jose · family with children · 2026-09-11

    “Muy buen hotel en general, me gustó todo lo que ofrece. Buena comida, buenos bares, buenas actividades, el muelle, el personal atento. El centro de buceo tiene muchas opciones para todas las edades.”

  • Relaxing time with good food and scenery

    10/10

    Zaki · extended group · 2026-09-11

    “Beautiful, clean , friendly staff”

  • Guest review

    10/10

    Ami · couple · 2026-09-05

    “We hebben ontzettend genoten van ons verblijf. Perfecte ligging bij het strand en duikclub. Personeel is vriendelijk en erg behulpzaam. Hotel is met openbaar vervoer makkelijk te bereiken vanuit Cancun”

  • Muy recomendado para la familias

    10/10

    Ana Isabel · extended group · 2026-09-03

    “Viajé con mi familia (con niños de 4 meses y 4 años) y mis amigos que también tenían niños pequeños y pasamos unos días muy agradables en el hotel. La forma de las habitaciones era muy accesible para el coche de los bebés, tenían buffet para los niños y piscina muy buena para ellos, un ambiente tranquilo y mucha comida deliciosa! Resalto el Star camp donde mi hija estuvo dos días muy entretenida y lo recomiendo, pues en las dos ocasiones estuvo sola, pero Rosa y Sol fueron geniales con ella. Las habitaciones fueron muy cómodas, la comida deliciosa, el buffet gigante y la playa muy linda.”

  • Ein wunderschönes Hotel was ich nur weiter empfehlen kann. Immer wieder gerne da hin

    10/10

    Sybille · couple · 2026-09-01

    “Die Lage vom Hotel und wie schön die Anlage mit Pflanzen gestaltet ist. Die kleinen Häuschen . Die wunderschöne Poolanlage . Besonders schön fand ich den sauberen Strand mit dem Steg. Die Treppe zum Wasser war in keinster Weise rutschig.”

  • Magnifique hôtel que je recommande à 100%

    10/10

    Caroline · couple · 2026-09-01

    “Nous avons passé d’excellentes vacances à Iberostar Cozumel et ces souvenirs resterons gravés à jamais dans nos cœurs. La nourriture est exceptionnelle (buffet luxueux à thème tous les soirs avec produits frais comme fruits de mer et charcuterie de qualité), espaces verts très bien entretenus, animations de qualité avec des animateurs incroyables et impliqués comme Humberto et Jocelyn, mais surtout la gentillesse de tout le personnel (femmes de chambre, barman, serveuses/eurs…). Nous avons eu droit à des spectacles tous les soirs (show de boléros sur la plage, soirée Rock, soirée Latino, soirée sur le Magie). Les mexicains sont des personnes formidables. De plus, nous avons pu passer notre premier niveau de plongée grâce à l’école de plongée directement située dans le resort. De vraies vacances de rêves ! Nous repartons tristes mais espérons revenir l’année prochaine 🤍”

  • Diving

    10/10

    747odetteh · Couples · 2026-08-29

    “Great resort and fun diving. Thank you Jan for all the advice.”

  • Guest review

    9/10

    Niccolo · extended group · 2026-08-29

    “Bellissimo.”

  • Great place

    8/10

    Y2443KZmarkh · Couples · 2026-08-26

    “Waves, very nice place, 2nd time here.”

  • Excelente opcion para descansar.

    9/10

    Arturo · couple · 2026-08-26

    “En general los alimentos y el servicio del personal, un aplauso para Arturo del pool bar y Maria del puesto de tacos, de igual modo el restaurant Mexicano sobresaliente.”

Hotel info and reviews come from third-party sources.