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Cozumel · Quintana Roo

Occidental Cozumel - All Inclusive

Km 16.6 Carretera Sur, El Cedral, Cozumel, Quintana Roo, 77600

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Beachfront Luxury at Occidental Cozumel All Inclusive

    Stunning Sea Views and Abundant Amenities:: Immerse yourself in luxury with 3 outdoor pools, a hot tub, and a well-equipped gym, all overlooking the beautiful beach in Cozumel. The air-conditioned rooms with private balconies and satellite TV offer the perfect retreat after a day of seaside relaxation.

  • Dining & drinks

    Culinary Delights and Entertainment:: Indulge in unlimited meals, snacks, and drinks at 7 restaurants serving Mexican and international cuisine. With 5 bars, a nightclub, and evening entertainment, the fun never stops at Occidental Cozumel.

  • Wellness & relaxation

    Adventure and Relaxation:: From tennis courts to snorkeling and scuba diving, this resort offers a plethora of sports and activities for the adventurous souls. For a touch of exclusivity, upgrade to the Royal Level Luxury for premium services and amenities.

Book now for an unforgettable beachfront escape at Occidental Cozumel All Inclusive!

HAPPI HIGHLIGHTS

  • Lovely beach access

  • Friendly staff

At the hotel

Popular amenities

102 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Garden
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Water sport facilities on site

Rooms & comfort

  • CCTV in common areas
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Billiards
  • Bingo
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Evening entertainment
  • Fishing
  • Free WiFi
  • Horse riding
  • Key card access
  • Live music/performance
  • Nightclub/DJ
  • Room service
  • Shallow end
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available
  • Windsurfing

Review in focus

1,036 reviews
6/ 10
Beautiful groungs. Freshly painted exterior. Nice for 35 yr old property
ward · couple · 2026-10-23

The guest experience

8.1out of 10
1036 verified reviews

Loved most

  • Lovely beach access
  • Friendly staff

Worth knowing — Issues with some staff attitude · Concerns about cleanliness due to mold

How guests scored the stay

  • Location8.8

    Loved the hotel's close contact with nature and great beach.

  • Service8.3

    General positive feedback, though a couple of staff were noted as having poor attitude.

  • Value for Money8.3

    Good quality for the price paid.

  • Overall Experience8.3

    Overall positive experience, enjoyed the stay.

  • Room Quality7.8

    Rooms generally clean and comfortable, but some issues with lighting.

  • Amenities7.8

    Good variety of activities and exclusive features like the jacuzzi pool.

  • Food and Beverage7.8

    Food quality noted as good, but variety could be improved.

  • Cleanliness7.3

    Concerns about mold in the room noted.

Live guest feedback

Guest reviews

Mixed experiences

50% of 14 recent stays rated 8+

8.11036 reviews
  • Resort overal is a high 2 to low 3.

    6/10

    ward · couple · 2026-10-23

    “Beautiful groungs. Freshly painted exterior. Nice for 35 yr old property”

  • Guest review

    1/10

    Rubén · couple · 2026-10-18

    “no me gusto nada ni ami pareja que es de mexico.”

  • Joli lieu, nature et personnel incroyables

    7/10

    marie · couple · 2026-10-10

    “J’ai aimé l’emplacement en bord de mer, la sympathie du personnel. L’établissement qui est inclus dans la nature.!”

  • Lo malo es caro

    3/10

    del Valle Mota · couple · 2026-09-15

    “El hotel respeta la vida natural fauna y flora eso me gusto”

  • hotel bello, ma pubblicità ingannevole perchè dichiara servizi non utilizzabili.

    5/10

    francesca · couple · 2026-09-04

    “l'hotel è costruito bene, con casette carine immerse nel verde e in una parte molto tranquilla dell'isola.”

  • Guest review

    9/10

    Oscar Eduardo · couple · 2026-09-03

    “Buena relación calidad precio. Instalaciones amplias y cómodas. Limpieza en piscinas y áreas comunes. Ubicación.”

  • Guest review

    9/10

    carmen · solo traveller · 2026-08-27

    “La playa y sus jardines”

  • Guest review

    10/10

    Ortiz · solo traveller · 2026-08-24

    “The staff was excellent David, Jimmy, Lupe, Ingrid, Belen”

  • Esperienza molto bella, struttura di qualità in una posizione fantastica

    9/10

    Diego · couple · 2026-08-24

    “Posizione ottima, la spiaggia bellissima intorno ad una natura curata. Struttura molto bella, curata nel dettaglio. Buono il cibo, ottima varietà”

  • Lovely beach and great room but food leaves something to be desired.

    7/10

    Heather · extended group · 2026-08-19

    “Beach - wonderful! water was clear and lovely to swim in and beach loungers were nice. Room - spacious and clean and bathroom was so large! Grounds - magnificent!”

  • Buen lugar.

    8/10

    Humberto Antonio · solo traveller · 2026-08-17

    “La atención por parte del personal del Gym Spa fue de lo mejor, así como tambien con Sergió del Restaurante Coral. Excelente trato.”

  • Pro dive review

    10/10

    dylanpZ2647EU · Family · 2026-08-14

    “Our trip here was phenomenal. I am mainly writing this review for pro dive to give our dive master Louisa a great review. She was friendly very observant of everybody diving with her. You can tell she truly enjoys what she does on a everyday basis.”

  • Karibikflair

    7/10

    Julia · couple · 2026-08-14

    “Der Strand ist traumhaft! Auch die Liegen am Strand und am Pool toll. Wir hatten Premium Level und konnten so jeden Tag in einem Restaurant essen gehen, das Essen am Buffet war nämlich schrecklich. Das Hotel ist schon etwas in die Jahre gekommen, aber sehr sauber. Toll ist der Weg zum Strand (über eine Brücke) durch die Mangroven.”

  • Excelente estancia, en una bella playa

    9/10

    ERICK · couple · 2026-08-10

    “La ubicación y la playa”

View all guest reviews

Hotel info and reviews come from third-party sources.