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Cozumel · Quintana Roo

Presidente InterContinental Cozumel Resort & Spa by IHG

Carretera A Chankanaab Km 6-5, Cozumel, Quintana Roo, 77600

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Private Beach and Dive Shop

    Escape to the Caribbean paradise at Presidente InterContinental Cozumel Resort & Spa with its private beach and on-site dive shop. Explore the stunning underwater world of the area's best reefs with the hotel's certified dive trips or enjoy a day of snorkeling in the crystal-clear waters.

  • Variety of Dining Options

    Indulge in a culinary journey at the hotel's dining venues. Start your day with a buffet breakfast at El Caribeño, savor a taste of Italy for dinner at Alfredo di Roma, and unwind with a cocktail and beachfront snack at Caña Brava Bar & Grill.

  • Relaxation and Recreation

    Unwind after a day of adventure with a massage at the spa, take a dip in one of the two outdoor pools, or stay active at the fitness center and tennis courts. With car hire available and popular activities like tennis, table tennis, and snorkeling, there's something for everyone at this Cozumel oasis.

Book your stay at Presidente InterContinental Cozumel Resort & Spa for an unforgettable Caribbean getaway!

HAPPI HIGHLIGHTS

  • Friendly and helpful staff

  • Beautiful beach and pool facilities

  • Excellent dining options available

At the hotel

Popular amenities

115 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,238 reviews
10/ 10
Buenas instalaciones, servicio y comida
Laura · couple · 2026-10-17

The guest experience

9.2out of 10
1238 verified reviews

Loved most

  • Friendly and helpful staff
  • Beautiful beach and pool facilities
  • Excellent dining options available

Worth knowing — Some rooms had an old smell · Pool and restaurant prices considered high

How guests scored the stay

  • Service10.0

    Staff known for being very friendly and accommodating.

  • Overall Experience9.8

    Overall a fantastic stay as noted by many guests.

  • Amenities9.6

    Great gym, pools, and dining options were highlighted positively.

  • Location9.1

    Good location noted near the beach, though some mentioned it being far from the center.

  • Food and Beverage9.1

    Food was praised for its quality, although some found it a bit expensive.

  • Value for Money9.0

    Some guests felt the restaurants were pricey but overall value was appreciated.

  • Cleanliness8.6

    Some reviews mentioned an old musky smell in the rooms but overall cleanliness was noted.

  • Room Quality8.5

    Rooms were described as nice but some furniture is old; an upgrade was appreciated.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 16 recent stays rated 8+

9.21238 reviews
  • Excelente! Recomendada

    10/10

    Laura · couple · 2026-10-17

    “Buenas instalaciones, servicio y comida”

  • My stay is very relaxing and happy.

    10/10

    Slack · family with children · 2026-10-16

    “I love everything about this place, location, restaurant, and staff are very friendly and accommodating and it’s very exclusive for the quest only.”

  • My reason for staying at this hotel was to be able to walk from my room, straight into world class snorkelling and divin

    9/10

    Alan · couple · 2026-10-14

    “The proximity to fantastic snorkelling.”

  • Guest review

    10/10

    isaias · family with children · 2026-10-14

    “Tudo”

  • Guest review

    10/10

    Mamoun · couple · 2026-10-13

    “Good, location, friendliness of the staff,”

  • É un bel posto

    10/10

    Adrian Monroy · family with children · 2026-10-12

    “La pulizia ed accoglienza del personale”

  • sejour idyllique à Cozumel

    10/10

    Sandra · couple · 2026-10-11

    “Tout est absolument parfait ,literie, petit déjeuner , tranquilité. absolument rien à redire.”

  • Guest review

    9/10

    David · couple · 2026-10-10

    “The hotel was literally magical, the pools and the sea beside it’s so beautiful. The staff was kind”

  • Guest review

    8/10

    Matteo · couple · 2026-09-16

    “La presenza di un molo da cui partire direttamente per le escursioni è una vera comodità: non è necessario spostarsi e rientrare in città per attività come tour di snorkeling o gite in barca.”

  • Guest review

    9/10

    ilaria · solo traveller · 2026-09-16

    “Team accogliente, struttura in ordine e ben tenuta. Mare bello, ristoranti gradevoli anche se un po costosi. Buona la colazione internazionale. Ci hanno offerto gratuitamente un bell'up grade della camera che è stato molto gradito.”

  • יוקרה

    9/10

    shimon · extended group · 2026-09-14

    “שירותי מאטד מתקנים ברמה גבוהה חדרים מרווחים מאוד”

  • Guest review

    10/10

    Stefano · solo traveller · 2026-09-14

    “El mejor lugar para hacer 🤿sin salir del hotel !”

  • Beautiful reef from shore and great food.

    9/10

    Huibert · couple · 2026-09-11

    “The food in the restaurants is really good. Prices are higher compared to outside the resort, but for us it was worth it! The reef in front of the resort is beautiful. You can just snorkel it from the beach. Best snorkeling from shore that I have ever done.”

  • Great

    9/10

    Rosa · couple · 2026-09-09

    “Beautiful place - well located - hotel facilities really nice - Restaurants with very good food -”

  • Guest review

    9/10

    Alberto Esteban · solo traveller · 2026-09-08

    “La playa color azul turquesa y la piscina”

  • Guest review

    9/10

    CArmen · family with children · 2026-09-08

    “En general el hotel esta muy bien y tiene un playa muy bonita.”

View all guest reviews

Hotel info and reviews come from third-party sources.