Hotelaholic

Cozumel · Quintana Roo

The Explorean Cozumel All Inclusive

Carretera a Chankanaab km 7.5, Cozumel, Quintana Roo, 77600

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious All-Inclusive Experience

    Nestled in Cozumel by the Caribbean Sea, The Explorean Cozumel All Inclusive offers a perfect blend of nature and comfort.

  • Unwind in Style

    Indulge in the outdoor pool, explore the jungle surroundings, and enjoy on-site snorkeling for a truly immersive experience.

  • Convenient Location and Amenities

    With free WiFi, air-conditioned suites, and proximity to Playa Corona beach and Chankanaab Natural Park, every moment at our modern resort is designed for your relaxation and adventure.

Book now to escape to a world of luxury and natural beauty at The Explorean Cozumel All Inclusive.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great snorkeling

  • Beautiful views

At the hotel

Popular amenities

91 listed
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beauty Services
View all amenities

Pools & wellness

  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking
  • Street parking

Guest services

  • Concierge service
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Billiards
  • Bingo
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Shallow end
  • Snorkelling
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

347 reviews
8/ 10
Incrível hospedagem em Cozumel, com um ambiente em meio à mata, refeições excelentes em sistema all inclusive, piscina privativa, além de podermos usar a piscina e o Beach Club do Fiesta Americana. Passeios pela ilha inclusos no valor da diária e um staff excelente - um diferencial!
Adriana · family with children · 2026-08-25

The guest experience

9.2out of 10
347 verified reviews

Loved most

  • Friendly staff
  • Great snorkeling
  • Beautiful views

Worth knowing — Room smelled not good · Air conditioner was loud

How guests scored the stay

  • Service9.8

    Staff are incredibly friendly and helpful, making guests feel comfortable and safe.

  • Overall Experience9.8

    An excellent stay with a wonderful array of activities and great hospitality.

  • Location9.3

    The resort is set in a beautiful location with easy access to snorkeling and swimming.

  • Food and Beverage9.3

    High quality food options, including fresh ceviche and a variety of beverages.

  • Amenities9.3

    Cabanas and easy beach access provide a great experience.

  • Value for Money9.2

    Incredible value with all-inclusive meals and various activities.

  • Room Quality8.7

    Rooms are quiet with beautiful views, though the pressure in the shower could improve.

  • Cleanliness8.3

    The room smells not good and the air conditioner was a little loud.

Live guest feedback

Guest reviews

Consistent

89% of 19 recent stays rated 8+

9.2347 reviews
  • Ótima hospedagem em Cozumel!

    8/10

    Adriana · family with children · 2026-08-25

    “Incrível hospedagem em Cozumel, com um ambiente em meio à mata, refeições excelentes em sistema all inclusive, piscina privativa, além de podermos usar a piscina e o Beach Club do Fiesta Americana. Passeios pela ilha inclusos no valor da diária e um staff excelente - um diferencial!”

  • Personal: matrícula de honor. Gestión del hotel: suspendidos.

    5/10

    Cristina · couple · 2026-08-12

    “El personal es muy amable. Los guías de las actividades incluidas en la estancia son de lo mejor que tiene el hotel: Daniel, Néstor y Vega tienen una energía muy bonita, son muy atentos y profesionales. De los camareros destacan el joven Edwin que proporciona una atención excelente y otro compañero más (desafortunadamente no recuerdo su nombre) que se aprendió mis restricciones alimentarias desde el minuto uno. También Housekeeping hacen un trabajazo durísimo y maravilloso, que está, en general, muy poco reconocido, pero siempre están con la sonrisa en la cara y son increíblemente serviciales.”

  • Amazing vacation!

    10/10

    755denellew · Family · 2026-07-28

    “Absolutely had an amazing trip with Daniel, Vega, and Mexican Jack sparrow!!!! 10/10 recommend! Great food, great guide service and hospitality was top notch!”

  • My first snorkeling experience was a 10/10!

    10/10

    laurabQ3728HO · Family · 2026-07-28

    “I really enjoyed how the guides pointed out different ocean animals, especially Daniel. You knew there was something neat when they’d go down and take a picture of it. The music was nice as a way to lessen the noise of the boat motor. Beer and food were readily available. Vega and Daniel and the other guys on the crew did a very good job speaking in both English and Spanish. No directions were left unclear! The only thing I wish they had was a bright colored shirt or goggles so it was easier to find our guides”

  • Cozumel

    10/10

    jennonr · Family · 2026-07-28

    “Vega and Santiago hosted and incredibly fun adventure to El Cielo. Me and my 13 yo son will never forget it! Ceviche and Paloma was delicious! I highly recommend it.”

  • So much fun!

    10/10

    natashabO6587LL · Family · 2026-07-28

    “Thank you Daniel and Vega! Great tour and lots of fun!”

  • Best day of my life

    10/10

    13ljb · Family · 2026-07-28

    “Great time, great people, great service, spoke well in English and Spanish, great food and cared for everyone.”

  • Awesome snorkeling!!

    10/10

    151shawnal · Family · 2026-07-25

    “Nestor and Vela were awesome! Beat snorkel trip we have been on !!”

  • Perfect

    10/10

    D3029ACricardos · Family · 2026-07-25

    “Amazing great time Vega y Inesto fueron excellent.”

  • Great time!

    10/10

    715zulemat · Couples · 2026-07-11

    “Nestor and Daniel were amazing throughout the whole trip. They made sure everyone had a great time. As someone that cannot swim and high anxiety they did a really great job of easing our minds so we could have a good time. Highly recommended.”

  • Awesome experience at resort as well as the activities offered.

    10/10

    772frankiev · Family · 2026-06-27

    “This resort has a great location (only 20 - 25 minutes from the airport). Great atmosphere, very relaxing. The rooms are spacious and very comfy. Definitely worth the price and with the activities included is a huge plus!”

  • Snorkeling

    10/10

    Connector668043 · Family · 2026-06-27

    “The excursion snorkeling to see starfish, Stingrays, and fish with Nestor and Daniel and the Dive House group was incredible. I'm a first time snorkeler and they made this easy and one of the most incredible times I've ever had. Seeing Turtles up close like that was breathtaking!”

  • Peaceful surroundings, exceptional service, and memorable excursions.

    10/10

    KkoLincoln_NE · Couples · 2026-06-18

    “From the moment we arrived, the experience was seamless. Check-in was quick and professional. Although a lot of information was shared upfront, the reception team made it clear they were always available—and they truly were. Maria and Anahi were especially helpful, answering every question kindly whenever we stopped by the desk. Set in a small jungle setting, The Explorean feels like a quiet retreat from the livelier sister resort, Fiesta Americana, where we spent many relaxing afternoons on outdoor beds by the water. Dining Experience We enjoyed several restaurants at Fiesta Americana, but our favorite dining spot was Lol K’áan, located right at The Explorean. The chef-prepared meals were consistently beautiful and delicious. Luis welcomed and seated us most days, always paying close attention to detail. Claudia, Javier, Eduardo, Isabel Canul, Felix, and Jesús were standout servers who made each meal special with their attentive service. At Fiesta Americana, La Cevichería was a highlight for fresh fish and shrimp tacos with a beautiful ocean view. El Grill offered great cheeseburgers—perfect while watching the waves. We also enjoyed the Mayan Feast at Viña del Mar, which is absolutely worth attending if available. Luis from The Explorean was there as well, leading a wonderful and attentive team. The main bar was excellent, with friendly and skilled bartenders. Another must-visit is the Coffee Corner for ice cream—thank you to Bartolome for his service and for introducing me to the resident coati who wanders through the area. We also looked forward to the nightly entertainment, where the DJ team brought great energy and made the experience engaging and fun. Excursions Excursions were a major reason we chose The Explorean, and they exceeded expectations. We went snorkeling once by boat with Javier, Ariel, and their team. They were fun, knowledgeable, and skilled, helping us navigate unusually rough seas while ensuring we felt safe and comfortable. On another day, we walked to snorkel near Money Bar with Ernesto and Ariel, ending up back at the resort as a group, exiting along a rocky shore. As some of the oldest participants, we appreciated the assistance getting out safely-- their help made the experience both manageable and enjoyable. We also chose the coastal bike ride to a quiet public beach, where snacks and drinks were provided. Spending time talking with Ernesto was a highlight. The group included a range of skill levels, yet no one felt left behind, which made the experience even more enjoyable. Finally, we took a buggy tour to Punta Sur followed by a tequila tasting. It was a relaxing and scenic way to explore another side of the island. A helpful tip we received from another guest was to build in downtime rather than scheduling excursions every day—and that proved to be excellent advice. During our week-long stay, we alternated activity and relaxation days, which struck the perfect balance. Accommodations and Grounds Our room was modern, spotless, and thoughtfully designed. We appreciated the environmentally friendly touches, such as bamboo toothbrushes and razors, along with well-stocked toiletries. The grounds were beautifully maintained and well-lit at night, making it easy and comfortable to move around. The short, less-than-five-minute walk to Fiesta Americana felt seamless—almost like an extension of The Explorean itself. Final Thoughts While the excursions initially drew us to The Explorean, it was the peaceful setting and the genuinely kind and attentive people many listed above who made this trip unforgettable—and the reason we would not hesitate to return.”

  • Trip of a lifetime!

    10/10

    kimberlygU1703FQ · NONE · 2026-06-18

    “Wow! What a great experience we had at the Explorean Cozumel. We were greeted and checked in quickly and Eduardo helped us get our bags to our room! He was also a great resource for places to visit and eat in town! Our excursion guides were top notch! They all did such a great job making us feel safe and allowing us to have fun and explore the island and waters! Nestor, Santiago, Bernardo, Ricardo, and Carlos were our awesome guides to El Cielo! They were fantastic and went out of their way to make sure the experience was special! Highly recommend this tour specifically! Just make sure to wear your rash guards! I learned my lesson the hard way. The sunburn will creep up on you! Jassiel and Armando were also “AMAZING” guides! They were informative on the history of the island, what tourism means to it, along with the preserve (on our individual biking excursion). Can’t thank you both enough! The staff in all of the restaurants were kind and attentive. Special shout to Alejandra who welcomed us at the Buffett breakfast daily and to Francisco who paid attention to every detail and provided top notch service. We highly recommend a stay at the Explorean Cozumel if you are looking for an adventure with friendly, amazing people!”

  • Amazing time!!! Starfish galore!

    10/10

    amandahV9395DT · Couples · 2026-06-13

    “Incredible experience. So beautiful and so chill. Nestor and Daniel were wonderful and so cool. We felt so safe and had the best ceviche ever. They made sure we had a killer time. Took so many great photos of us. We thoroughly enjoyed it!! Five stars highly recommend this tour!”

  • Explorean Cozumel -The best All-Inclusive!

    10/10

    Happiness714628 · Family · 2026-06-13

    “We have come here many times with pur children. We love the kind service. Alejandra and Daniel are wonderful hosts and servers in the restaurants. We have a great time on tge tours with Nestor, Santiago Daniel, Vega, Jassiel and Armando! We definitely recommend coming to Explorean Cozumel! Since the activities are included in this All-Inclusive resort, it’s so easy to come, relax and have a great time.”

  • Snorkeling in Paradise!!

    10/10

    geronimog36 · Family · 2026-06-13

    “Carlos, Richardo, Santiago, Bernardo, Nester. Were great. Went above and beyond for us to feel safe and comfortable on our excursion like family. Starfish tour was awesome!! We will be back!!”

  • Extremely Disappointed After Returning 9 Years Later

    4/10

    bradens426 · Couples · 2026-06-08

    “Nine years ago, my partner and I stayed at the Fiesta Americana and had such an amazing experience that we got engaged during our trip. We also learned about the Exploraan sister property on the same grounds and always talked about coming back someday. For our anniversary, we finally decided to return and stay at Explorean, expecting the same level of hospitality we remembered. Unfortunately, three days into our stay, this trip has been nothing but disappointment. The service at Explorean has been remarkably slow and inattentive. One example: we sat by the pool for about 30 minutes while a family’s dirty dishes, leftover food, and empty drinks remained on several chairs after they left. Three employees stood nearby watching, yet nobody made an effort to clean the area. Birds were actively eating the abandoned food. This was both unsanitary and unacceptable. Communication between Explorean and Fiesta Americana staff appears to be severely lacking. We were given information by the concierge regarding dining options, only to find that the situation at the restaurants was often completely different. Multiple restaurants are currently under construction, yet we were never informed of this during booking or upon arrival. To make matters worse, when we followed the information we had been given, we were met with frustration and attitude from employees despite simply trying to follow directions. What has been most frustrating, however, is the relentless sales pressure. We were repeatedly approached about purchasing a vacation membership (which staff are quick to point out is “not a timeshare”). We declined at check-in. We declined while walking the property. We declined during breakfast. We declined while relaxing by the water reading. At some point, a vacation should feel like a vacation—not a constant sales presentation. As for the dining experience, I am vegan, and one of the things I was genuinely excited about was seeing vegan menus available, something that did not exist during our visit nine years ago. While I appreciate the effort, the execution has been poor. Several dishes did not arrive as described on the menu, and many servers seemed uncertain about what vegan actually means. I would not describe this as a truly vegan-friendly resort. Vegan options technically exist, but they often require additional explanations, questions, and corrections to ensure meals are prepared properly. The most disappointing part of all this is that we came back because of the wonderful memories we had here. Instead, we’ve spent much of our anniversary vacation dealing with inconsistent information, poor service, aggressive sales tactics, and unmet expectations. For anyone considering the upgrade to Explorian, I personally do not believe the additional cost is worth it. In our experience, Fiesta Americana offered significantly better service, although it also came with the same aggressive vacation-plan sales pressure.”

  • We'd stay again!!!

    10/10

    E2240PPdp · Couples · 2026-06-06

    “We had a wonderful experience staying at The Explorean Cozumel! Every member of the staff was gracious, kind, friendly, helpful, and attentive. The food was good. We enjoyed the included tours immensely, especially the El Cielo snorkeling trip. Armando, Ariel, and Jaciel were knowledgeable and patient guides and made the excursions delightful. No upcharges for any of our activities, which compared to some resorts wasa welcome change. Also some cool evening shows at the resort or on the beach. We'd stay here again!”

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