HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation and Amenities
Indulge in the ultimate relaxation experience at Upscale Andaz Mayakoba. Each air-conditioned room offers a flat-screen TV, plush bathrobes, and slippers for your comfort. Enjoy stunning views of the sea or lake from select units, ensuring a memorable stay.
Culinary Delights
Savor exquisite dining options at one of the four restaurants, ranging from fine dining at Casa Amate to beachfront seafood at Sotavento and Tinta del Pulpo. Room service is available 24 hours a day, catering to your cravings at any time.
Recreational Paradise
Embark on a journey of wellness at the Mayan Oasis Spa, featuring massage rooms, a hydrotherapy circuit, and sauna. Take advantage of water sports facilities, complimentary bicycle usage, and access to the El Camaleón Golf Club and Mayakoba Tennis Centre for a fulfilling stay.
Book your stay at Andaz Mayakoba now for an unforgettable upscale getaway!
HAPPI HIGHLIGHTS
Good facilities (installation)
Friendly/personal staff
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- ATM/cash machine on site
View all amenities
Pools & wellness
- Beauty Services
- Fitness/spa locker rooms
- Massage services
- Outdoor pool
- Pool with view
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Bar
- Breakfast in the room
- Breakfast takeaway containers
- Cooking class
- Delivered food - securely covered
- Food delivered to guest room
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Beach
- Beachfront
- Bike tours
- Broadcast Live sport events
- Fitness center
- Fitness classes
- Fitness facilities
- Garden
- Golf course
- Outdoor fireplace
- Outdoor furniture
- Personal trainer
- Private beach area
- Sun loungers or beach chairs
- Sun terrace
- Terrace
- Yoga classes
Rooms & comfort
- Lower bathroom sink
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Parking
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
- Wheelchair accessible
Guest services
- Concierge service
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Pet bowls
- Pets allowed
- Private check-in/check-out
- Walking tours
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Diving
- Electric vehicle charging station
- Fishing
- Free WiFi
- Higher level toilet
- Key card access
- Non-smoking throughout
- Room service
- Snorkelling
- Sun umbrellas
- Toilet with grab rails
- WiFi available
- Windsurfing
Review in focus
Beautiful property, well mantained, clean. We also toured the other properties in Mayakoba and thought this one is the best value given its renovated and better price than other hotels in the reserve.