Hotelaholic

Playa del Carmen · Quintana Roo

La Casa de la Playa by Xcaret- All Inclusive Adults Only

Carr. Chetumal-Puerto Juarez KM 282, Playa del Carmen, Quintana Roo, 77710

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with All-Inclusive Amenities

    Located in Playa del Carmen, La Casa de la Playa by Xcaret- All Inclusive Adults Only offers a range of top-notch amenities including free bikes, a fitness centre, and a stunning outdoor pool. The property boasts a garden, shared lounge, and a terrace for guests to unwind.

  • Culinary Delights and Activities Galore

    Guests can indulge in a variety of cuisines at the on-site restaurant, from Mexican to Peruvian to Steakhouse, with special dietary options available. For the adventurous souls, activities like snorkelling, canoeing, and cycling are offered, ensuring a memorable stay.

  • Relaxation and Convenience at Your Fingertips

    Unwind at the sauna and hot tub, or take care of business at the on-site business centre. With a 24-hour front desk, room service, and currency exchange, La Casa de la Playa ensures a seamless and enjoyable experience for all guests.

Book your stay at La Casa de la Playa by Xcaret- All Inclusive Adults Only for an unforgettable getaway!

HAPPI HIGHLIGHTS

  • Luxury service

  • Great location

At the hotel

Popular amenities

127 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Adult only
  • Aerobics
  • Air conditioning
  • Airport shuttle
  • ATM/cash machine on site
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Public Bath
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Business center
  • Canoeing
  • Car hire
  • Cashless payment available
  • Chapel/shrine
  • Daily housekeeping
  • Diving
  • Electric vehicle charging station
  • Face masks for guests available
  • Fishing
  • Free WiFi
  • Key access
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Movie nights
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Snorkelling
  • Solarium
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

129 reviews
10/ 10
The property is perfect adapted for the most luxury and quality service and location ever
Jose Miguel · couple · 2025-11-13

The guest experience

9.6out of 10
129 verified reviews

Loved most

  • Luxury service
  • Great location

Worth knowing — Some facilities not functioning · Food options could improve

How guests scored the stay

  • Service10.0

    Overall positive sentiment about service, praised in multiple reviews.

  • Value for Money10.0

    Guests feel the prices match the luxury experience offered.

  • Overall Experience10.0

    Overall positive sentiment and high satisfaction expressed in multiple reviews.

  • Location9.9

    The property location is frequently mentioned as a positive aspect.

  • Cleanliness9.4

    Standard quality for this hotel tier

  • Amenities9.4

    Amenities were highlighted as excellent, but some suggestions for improvement were made.

  • Room Quality9.3

    Room quality was positively noted, particularly regarding views.

  • Food and Beverage8.9

    General praise for dining, but specific issues were mentioned.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 14 recent stays rated 8+

9.6129 reviews
  • Outstanding

    10/10

    Jose Miguel · couple · 2025-11-13

    “The property is perfect adapted for the most luxury and quality service and location ever”

  • Una estancia espectacular, lo vale

    10/10

    Alexis Bolio · couple · 2025-11-12

    “El servicio, las instalaciones y los alimentos de todos los restaurantes”

  • Excelente

    10/10

    Armando · couple · 2025-10-26

    “La playa y la ubicación de mi habitacion”

  • La Casa was amazing, absolute paradise!

    10/10

    Emily · couple · 2025-10-20

    “The privacy, the views, the people, everything.”

  • Guest review

    10/10

    Felipe · partner · 2025-10-03

    “disfrutamos cada espacio de este hotel. Hermoso, tranquilo, limpio, el personal super atento, la comida ni se diga de exquisita. Definitivamente super recomendado y ya queremos volver!!!”

  • Guest review

    10/10

    Jimmy · 2025-09-17

    “The ultimate luxury experience, overall the best hotel in the world!”

  • Guest review

    10/10

    FERNANDO · partner · 2025-08-21

    “almost everything is great, except for the food in some restaurants I would give them 8 out of 10.”

  • Guest review

    10/10

    Magnolia · partner · 2025-08-20

    “The best ”

  • Guest review

    10/10

    Eugenia · family · 2025-08-16

    “I love everything about this property, now this is my favorite place to stay in Cancun!! Every penny you spend is worth it!! ”

  • Guest review

    10/10

    Jorge H · friends · 2025-08-13

    “An incredible experience filled with luxury in a quiet oasis! Attentive staff, incredible property. Highly recommended ”

  • Beautiful, elegant and romantic.

    10/10

    Lolita · couple · 2025-08-09

    “Absolutely everything. The service, the design, the confort, the food was delicious,”

  • Guest review

    10/10

    Valeria · partner · 2025-08-03

    “Todo estuvo perfecto , la comida bien deliciosa! ”

  • Guest review

    10/10

    Victoria · 2025-08-02

    “Everything was a 10/10. Loved it”

  • Vale mucho la pena!

    10/10

    Liliana · couple · 2025-07-24

    “Excelente opcion, vale cada peso que pagas”

View all guest reviews

Hotel info and reviews come from third-party sources.