Hotelaholic

Playa del Carmen · Quintana Roo

Secrets Maroma Beach Riviera Cancun - Adults only

Carretera Federal 307 Chetumal-Cancún, Playa del Carmen, Quintana Roo, 77710

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations with Premium Amenities

    Indulge in the ultimate relaxation with suites featuring hot tubs, furnished terraces, and minibars, all complemented by flat-screen cable TV and elegant marble bathrooms with upscale toiletries.

  • Culinary Delights and Gourmet Experiences

    Savor a culinary journey at 6 à la carte gourmet restaurants, a buffet restaurant, and a Coco Café, offering a variety of cuisines from Mexican to Asian to French. Experience casual elegance at its finest with dress codes at select restaurants and enjoy exclusive dining options for Preferred Club guests.

  • Exciting Activities and Entertainment

    From dance lessons to beach volleyball to scuba lessons, this all-inclusive resort offers a plethora of activities for every guest. Unwind by one of the 13 outdoor pools, participate in water aerobics, or try your hand at archery.

Book now to experience the luxury and exclusivity of Secrets Maroma Beach Riviera Cancun - All Inclusive - Adults Only!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Beautiful location

  • High-quality amenities

At the hotel

Popular amenities

125 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Adult only
  • Aerobics
  • Air conditioning
  • Archery
  • ATM/cash machine on site
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Infinity pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Mini golf
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Billiards
  • Bingo
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Evening entertainment
  • Face masks for guests available
  • Fishing
  • Free WiFi
  • Indoor play area
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Movie nights
  • Nightclub/DJ
  • Non-smoking throughout
  • Pub crawls
  • Room service
  • Snorkelling
  • Solarium
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

1,080 reviews
8/ 10
Le personnel était excellent
Ferhat · extended group · 2026-10-24

The guest experience

9.6out of 10
1080 verified reviews

Loved most

  • Exceptional service
  • Beautiful location
  • High-quality amenities
  • Outstanding food

Worth knowing — Long distances between facilities · Reservation system issues

How guests scored the stay

  • Service10.0

    Concierge service was exceptional, attentive, and made guests feel special.

  • Overall Experience9.9

    Overall, a fantastic and memorable stay with a dream-like experience.

  • Location9.7

    Beautiful beach and well-maintained surroundings; resort has a boutique feel despite its size.

  • Amenities9.6

    Varied amenities and a good selection of pools; well-maintained facilities.

  • Room Quality9.6

    Spacious, modern, and practical rooms that meet high expectations.

  • Value for Money9.4

    All-inclusive offerings met the standard of a five-star resort, providing good value.

  • Food and Beverage9.3

    Varied and high-quality food options available.

  • Cleanliness9.3

    Well-maintained and clean facilities throughout the resort.

Live guest feedback

Guest reviews

Consistent

85% of 13 recent stays rated 8+

9.61080 reviews
  • Bien

    8/10

    Ferhat · extended group · 2026-10-24

    “Le personnel était excellent”

  • Beautiful Resort

    9/10

    suzanne · couple · 2026-10-14

    “The staff was absolutely expectational and anticipated all of your needs. The beach area was beautiful, and they did a great job with removing the seaweed. The restaurants offered great food options, Bordeaux was our favorite. The breakfast bar was always wonderful. The swimming pool area was nice and in the shape of an "S" but you can see how it can easily get overcrowed. (The resort is currently under renovation with adding another pool area.) The resort was very clean and nicely kept up. The entertainment was OK. The acrobatics and trapeze performers were phenomenal. The dancing components were more burlesque in nature which we didn't care for. Overall, we would stay there again.”

  • Guest review

    10/10

    PRISCILA · couple · 2026-10-14

    “Hotel incrível e staffs muito gentis e agradáveis. O quarto é espetacular!! Vale muito a pena!! É maravilhoso!”

  • Très bel endroit, séjour agréable

    10/10

    Pascal · couple · 2026-10-08

    “La suite avec piscine privée est agréable. Un concierge est au petit soin”

  • Notre lune de miel s’est déroulée meilleur le que prévu. Un grand merci à tout le staff de l’hôtel Maroma. C’est avec hâ

    9/10

    Masone · couple · 2026-09-17

    “Tout était parfait. En partant du personnel qui était très aimable, accueil et au petit soin. La nourriture était excellente, il y avait vraiment pour tous les goûts, c’était très variés. La chambre était magnifique et nous avions tout pour un séjour parfait.”

  • Guest review

    10/10

    Shane · couple · 2026-09-17

    “Service was excellent, everyone was over the top friendly, I will look to stay at another secrets property in the future. 10/10”

  • Guest review

    10/10

    Matheus · couple · 2026-09-15

    “Atendimento impecável”

  • Guest review

    10/10

    Cornelio · couple · 2026-09-15

    “Everything was great! Definitely would recommend it”

  • The stay was decent.

    7/10

    Alex · family with children · 2026-09-13

    “It is the best beach on the coast, and very good service.”

  • Thanks to Ezequiel on the beach for working so hard to make our stay memorable

    10/10

    Cristina · solo traveller · 2026-09-07

    “Amazing place!”

  • Great place to stay. Poor travel partners from Booking

    10/10

    Marjorie · couple · 2026-09-07

    “the service and staff are excellent”

  • It is a great place to stay, seemingly any time of the year.

    9/10

    Máté · couple · 2026-09-02

    “The place is great, beautiful, well maintained. The all-inclusive services are also increasing the level of experience - drinks, food, programs were all great. The staff was incredibly kind and the services are exceptional. Our concierge Francia Torres was kind and answered all our questions. The restaurants were great, we had a chance to try all of them. The french one and Oceana were the best. The gym was always almost near empty it was clean and it gave a nice extra to the place.”

  • Bien

    6/10

    FREDERIC · couple · 2026-09-02

    “Le personnel”

View all guest reviews

Hotel info and reviews come from third-party sources.