Hotelaholic

Tulum · Quintana Roo

Hotel Bardo - Adults Only

AV LA SELVA ENTRE KOHUNLICH, Tulum, Quintana Roo, 77780

9.4 Wonderful534 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Hotel Bardo - Adults Only in Tulum offers air-conditioned rooms with free WiFi, private parking, and room service. Each room features a terrace with garden views, ensuring a relaxing stay.

  • Relaxation and Recreation

    Guests can unwind by the outdoor swimming pool with stunning pool views or explore the garden and shared lounge. The hotel also provides free bikes for convenient transportation in the area.

  • Culinary Delights

    Indulge in a delicious meal at the on-site restaurant or sip on refreshing drinks at the bar. Don't miss the opportunity to start your day with a satisfying American breakfast during your stay.

Experience luxury and tranquility at Hotel Bardo - Adults Only. Book now for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Friendly and helpful staff

  • Beautiful surroundings

At the hotel

Popular amenities

81 listed
  • 24-hour security
  • Access to health care professionals
  • Adult only
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Bike tours
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Key access
  • Live music/performance
  • Mobile app for room service
  • Movie nights
  • Packed lunches
  • Room service
  • Snorkelling
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

534 reviews
10/ 10
La piscine, le personnel, la décoration, la chambre, le lit,le restaurant, les cocktails
Chloé · couple · 2026-10-16

The guest experience

9.4out of 10
534 verified reviews

Loved most

  • Friendly and helpful staff
  • Beautiful surroundings

Worth knowing — High prices for food and drinks · Issues with cleanliness and humidity

How guests scored the stay

  • Service10.0

    Many reviews praised the friendliness and helpfulness of the staff.

  • Overall Experience10.0

    Most guests enjoyed their stay and found it peaceful and relaxing.

  • Amenities9.6

    The facilities are generally good, although some pools were too cold to use.

  • Room Quality9.6

    Rooms were noted to be beautiful, but issues with the pool and humidity were mentioned.

  • Location9.2

    The location is described as not being very close to downtown and public beaches.

  • Cleanliness9.1

    Some guests mentioned issues like humidity and odors in the room.

  • Food and Beverage9.1

    Food quality received mixed reviews, with some guests disappointed by options and prices.

  • Value for Money8.6

    Several reviews indicate that the prices, particularly for food and drinks, are too high for the value offered.

Live guest feedback

Guest reviews

Mixed experiences

93% of 14 recent stays rated 8+

9.4534 reviews

  • C’était parfait

    10/10

    Chloé · couple · 2026-10-16

    “La piscine, le personnel, la décoration, la chambre, le lit,le restaurant, les cocktails”

  • the house keeping are so bad. The restaurant staff didn't reapect us. Towels are so bad. Overall experience was bad.

    1/10

    Francis · couple · 2026-10-16

    “Actually nothing. Maybe the pool was little bit good. But the house keeping are so bad. The restaurant staff didn't reapect us. Towels are so bad. Overall experience was bad. And the hotel knew about this and said they will give some compensation but they didn't.”

  • The food is delicious and the dining staff provide excellent service

    10/10

    Maria · couple · 2026-09-16

    “The property is very relaxing”

  • Great place, really relaxing

    9/10

    Steven · solo traveller · 2026-09-06

    “Great place, rooms were lovely and there is a great relaxed feeling.about the place”

  • Guest review

    8/10

    Vincenzo · extended group · 2026-08-28

    “Camere fantastiche. Bella la piscina. Buono il ristorante”

  • Espectacular, por mim voltava amanhã mais duas semanas.

    10/10

    Joana Maria · couple · 2026-08-24

    “Adorei tudo. O hotel é ao ar livre, como se estivéssemos integrados na Selva. Tudo muito limpo, tranquilo e lindo. Todo o staff foi super disponível e amável. Em especial o Jesus que nos ajudou com os tours, o Manuel com a sua simpatia e arte de servir no restaurante e ainda ao Daniel que ajudou o meu marido a preparar uma surpresa para mim, pelo nosso aniversário de namoro. Agradecer ainda à equipa do SPA que fez um trabalho maravilhoso.”

  • Très beau cadre

    10/10

    Yousria · couple · 2026-08-23

    “Cadre exceptionnel Chambre spacieuse et équipée de piscine privée, literie confortable Piscine très sympa entourée de verdure Personnel accueillant et très pro La Nourriture est bonne Emplacement pas loin du centre ville mais nous étions en scooter, je conseille pour faciliter les déplacements”

  • Fabulous in every way

    10/10

    Urvashi · couple · 2026-08-17

    “Fabulous. Everything is fabulous. Wonderful room. Wonderful service - our aircon wasn’t very cold on arrival and they immediately sent someone to look at it and arranged for us to move to a different room. Lovely breakfast options. Nice lunch menu. Prices are similar to downtown. Beautiful pool and yoga sessions”

  • Prachtig hotel met adembenemend zwembad

    9/10

    Sandrine · solo traveller · 2026-08-03

    “Prachtig hotel met prachtig zwembad en prachtige kamers 😁”

  • Un magnifique séjour, sublimé par l’accueil de Fernando.

    9/10

    Agathe · couple · 2026-07-22

    “Nous avons passé un excellent séjour. La chambre est magnifique, l’hôtel est calme et l’atmosphère est vraiment reposante. Un immense merci à Fernando, qui a rendu notre expérience encore plus spéciale. Chaque soir, il nous recommandait un restaurant (dont le meilleur de tout notre séjour au Mexique !) et prenait le temps de nous demander comment s’était passée notre soirée. Suite à l’annulation de notre excursion la veille, il s’est également démené pour nous en trouver une similaire pour le lendemain. Son professionnalisme, sa gentillesse et son attention ont vraiment fait la différence.”

  • Amazing!

    10/10

    Tonayo · couple · 2026-07-22

    “I had to extend my stay for one more night because this hotel is truly amazing. Every detail made my experience exceptional: the pools, the shower, the cleanliness, and the overall attention exceeded my expectations. The atmosphere of the hotel is incredible, and you can really appreciate the care put into every space. I definitely recommend it 100% to anyone looking for a special, comfortable place with an unforgettable experience.”

  • Excellent experience!

    10/10

    Tonayo · couple · 2026-07-20

    “Excellent experience! Hotel Bardo exceeded our expectations. The staff was incredibly friendly, attentive, and always willing to help. The wellness activities were a wonderful way to relax, the pool is absolutely beautiful, and the warm Mexican hospitality made our stay even more special. We can't wait to come back!”

  • A peaceful escape with exceptional service.

    10/10

    Jesus · couple · 2026-07-17

    “Beautiful villas, amazing food, and one of the friendliest hotel teams I’ve ever experienced. The atmosphere is incredibly peaceful, and every detail makes you feel relaxed from the moment you arrive. They even surprised us with a candlelit room, and we were lucky enough to enjoy live music during dinner. Those little touches made the experience even more memorable.”

  • A lovely relaxing place to stay.

    9/10

    Allison · couple · 2026-07-17

    “The rooms and pool were nice.”

View all guest reviews

Hotel info and reviews come from third-party sources.