Hotelaholic

Tulum · Quintana Roo

Hotel Milam

Calle 2 sur entre calle 10 y avenida 5 bis Sur, Region 12 Manzana 896 Lote 001, Tulum, Quintana Roo

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Premium Amenities

    Hotel Milam in Tulum offers a lavish stay just 4.4 km from the Tulum Archeological Site. The 5-star property boasts free bikes, private parking, an outdoor pool, and a fitness centre.

  • Elegant Rooms and Scenic Views

    Guests can unwind in air-conditioned rooms with private bathrooms, some featuring pool views and terraces. The hotel also provides a garden, a restaurant serving delicious meals, and a bar for evening drinks.

  • Relaxation and Recreation

    Enjoy a refreshing swim, workout at the fitness centre, or indulge in a game of billiards. For business travelers, there's a convenient on-site business centre and a hot tub to unwind after a busy day.

To experience luxury and comfort in Tulum, book your stay at Hotel Milam now.

HAPPI HIGHLIGHTS

  • Great staff

  • Beautiful amenities

At the hotel

Popular amenities

100 listed
  • 24-hour security
  • Access to health care professionals
  • Adult only
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Bar
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness facilities
  • Garden
  • Hiking
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Billiards
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Games room
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Movie nights
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

173 reviews
7/ 10
The room was incredibly luxurious, and the design was spectacular. The room itself was a dream. Every single detail was thoughtfully considered.
Reut · solo traveller · 2026-09-19

The guest experience

9.6out of 10
173 verified reviews

Loved most

  • Great staff
  • Beautiful amenities

Worth knowing — Poor villa room maintenance · Less ideal location

How guests scored the stay

  • Service10.0

    Staff is super attentive and always available.

  • Overall Experience10.0

    Overall a fantastic experience despite some drawbacks.

  • Value for Money10.0

    Overall a good value considering the amenities provided.

  • Amenities9.9

    The hotel offers beautiful grounds and a private heated pool in the room.

  • Food and Beverage9.9

    Great restaurant options available.

  • Room Quality9.0

    Rooms in the villa are small and outdated.

  • Cleanliness9.0

    The rooms in the villa require renovation and are not well maintained.

  • Location9.0

    Location was noted as a con.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

9.6173 reviews
  • Guest review

    7/10

    Reut · solo traveller · 2026-09-19

    “The room was incredibly luxurious, and the design was spectacular. The room itself was a dream. Every single detail was thoughtfully considered.”

  • Dream

    10/10

    TEOCHARIS · couple · 2026-08-23

    “The best hotel ever !!Everything was amazing”

  • Bellissima esperienza

    10/10

    Raoul · couple · 2026-08-20

    “Bellissima struttura. Uni dei più belli hotel in cui sia mai stata! Camera bellissima! Ti forniscono tutto il necessario. Super hotel 5 stelle”

  • Stunning location with lots of privacy

    9/10

    Jerry · extended group · 2026-08-16

    “The place is stunning, in one word. We loved the bar, the rooms, the pool, the yoga and oilates lessons in the morning, our own roof terrace, honestly, we never wanted to leave!!”

  • Déconnection totale

    10/10

    Ofer · couple · 2026-08-13

    “Le carde est tout simplement magnifique ! Un vrai moment de déconnexion.”

  • Wünderschön und habe mich sehr Wohlgefühl.

    10/10

    Keller · couple · 2026-07-22

    “- Sehr aesthetic - sauber - sehr freundliches personal”

  • Guest review

    10/10

    Katia · extended group · 2026-07-10

    “Todo me encantó”

  • Great place with very pleasant staff

    10/10

    Leandra · extended group · 2026-07-10

    “Location was good”

  • Highly recommended

    10/10

    Yariv · couple · 2026-07-08

    “Beautiful boutique hotel. Friendly staff. Private spots available. Great place to stay.”

  • Guest review

    10/10

    Yvette · couple · 2026-07-08

    “Alexia was the Best Host ever and Fernando! They really went above and beyond to make my stay magical! I’m a solo traveler and they ensure my safety every step of the way! This will be my home away from home whenever I visit Tulum 10/10!”

  • Guest review

    10/10

    Zarah · extended group · 2026-06-28

    “beautiful”

View all guest reviews

Hotel info and reviews come from third-party sources.