Hotelaholic

Tulum · Quintana Roo

Sueños Tulum

Zona Hotelera Tulum Km 8.5, Tulum, Quintana Roo

9.9 Wonderful106 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Beachfront Paradise with Endless Amenities

  • Luxurious Suites with Breathtaking Views

    Indulge in our tropical-style suites boasting balconies overlooking the sea, complete with cozy amenities like fans and private bathrooms.

  • Unwind and Dine with Ease

    Relax by the outdoor pool, pamper yourself with spa treatments, or join a rejuvenating yoga class. Savor delectable local cuisine at our exclusive bar and restaurant, or explore nearby dining options easily accessible by walking, biking, or driving.

  • Explore Ancient Wonders and Natural Beauty

    Immerse yourself in history with a short drive to the Mayan ruins or delve into the lush landscapes of the Siaa Kaan biological reserve.

With Cancun's airport just a stone's throw away, your dream getaway awaits at Sueños Tulum.

HAPPI HIGHLIGHTS

  • Beautiful location

  • Friendly staff

  • Clean and comfortable rooms

At the hotel

Popular amenities

74 listed
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
  • Beach
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beachfront
  • Garden
  • Outdoor fireplace
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

106 reviews
10/ 10
We celebrated our 38th anniversary at this incredible boutique hotel. The beauty of the well kept grounds and beach was only surpassed by the friendliness and professionalism of the staff. Totally relaxing. All the meals were delicious. Breakfast is included but definitely have lunch and dinner there which is for guests only. Price is reasonable and quality is top notch. One of our most memorable stays ever.
patriciagZ122SY · Couples · 2026-07-14

The guest experience

9.9out of 10
106 verified reviews

Loved most

  • Beautiful location
  • Friendly staff
  • Clean and comfortable rooms
  • Delicious food

Worth knowing — Some room amenities could be improved

How guests scored the stay

  • Service10.0

    The owners are the loveliest people and their staff excellent.

  • Location10.0

    Directly at a beautiful beach, a gem set in an immaculately maintained garden.

  • Food and Beverage10.0

    Breakfast was very delicious with fresh fruits and local ingredients.

  • Overall Experience10.0

    A magical return and a beautiful retreat that holds a special place in my heart.

  • Cleanliness9.8

    The rooms have breathtaking views, very comfortable and super clean.

  • Room Quality9.8

    Cozy room with breathtaking views of the Caribbean Sea.

  • Amenities9.8

    Food is prepared every day by order only so there is no waste and guaranteed fresh.

  • Value for Money9.8

    The hotel offers a unique and serene experience worth its price.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 14 recent stays rated 8+

9.9106 reviews

  • Cannot Beat It

    10/10

    patriciagZ122SY · Couples · 2026-07-14

    “We celebrated our 38th anniversary at this incredible boutique hotel. The beauty of the well kept grounds and beach was only surpassed by the friendliness and professionalism of the staff. Totally relaxing. All the meals were delicious. Breakfast is included but definitely have lunch and dinner there which is for guests only. Price is reasonable and quality is top notch. One of our most memorable stays ever.”

  • Guest review

    8/10

    Eduardo · couple · 2026-05-15

    “The staff, paradise setting, beach chairs, peacefulness, and breakfast were all amazing.”

  • A tropical paradise

    10/10

    cbwyrick · Couples · 2026-05-01

    “This hotel resort is like staying in a botanical garden jungle. Truly amazing the natural environment with the lush foliage, natural walking paths, nightly fire pit, and much more. Our entire stay was so serene and relaxing. The beach setting is truly amazing, with much better variety of seating options than any other resort we saw. Jovanna even arranged my private massage on site on short notice, and a doctor to come visit our friend on site who was feeling under the weather a couple days. We ate dinner on site two different nights, and both were truly outstanding and special experiences. And the prices were reasonable, including drinks. The included breakfast was truly wonderful with daily fresh fruit, yogurt/granola, amazing coffee with steamed milk, fresh juices made daily, and your choice of egg dishes to order. The rooms were immaculate and very unique, with different themes and decor. Bedding was truly comfortable and top-notch. The service was very personalized and attentive.”

  • Magical Tulum experience

    10/10

    827jaredp · Couples · 2026-04-30

    “We absolutely loved our time in Tulum and the boutique Hotel (Sueños Tulum) was wonderful beyond any expectation we had. We’ve stayed in many five star resorts and hotels around the world, and this is our new favorite experience. The attention to detail and the calming relaxing environment was second to none. Staff was exceptionally attentive, and also let us be at the right pace… icing on top of the cake was the sand raked pathways felt like we were always walking on sand that had never been touched, truly except exceptional experience.”

  • Fantastic

    10/10

    Or · couple · 2026-04-21

    “The staff - unfortunately I cannot remember the names of the daytime and evening waiters of the hotel rasturant/beach bar, but both were amazingly friendly and kind! The room was amazing and also the beach, the hotel staff made a lot of effort to get rid of the saragaussum.”

  • A peaceful, beautifully curated escape in Tulum with warm hospitality, thoughtful touches, and a truly healing atmospher

    10/10

    sanazt2021 · Couples · 2026-04-20

    “We had an absolutely wonderful stay at Sueños Tulum this past February, it truly felt like a healing escape. The property is beautiful, clean, and incredibly calming, with a beach so soft it feels like cotton. It’s a peaceful gem in Tulum, close to great restaurants and shops, yet still quiet and secluded. The staff were genuinely kind and made us feel right at home. Breakfast each morning was fresh and delicious, especially the juices. Evenings by the fire added such a cozy, grounding touch. The hotel arranged amazing massages and made everything effortless, from reservations to transportation. Morning yoga was a true highlight. Sueños Tulum is a place to reset and reconnect. I would absolutely return and highly recommend it to anyone looking for peace and quiet.”

  • The perfect vacation

    10/10

    Marcela · extended group · 2026-04-14

    “Everything is perfect. The place the staff the beach. If you want to have an absolute relaxing vacation come to Sueños.”

  • Best hotel in Tulum!

    10/10

    Anna · couple · 2026-04-13

    “Everything - best hotel in Tulum! This is really paradise, and the team managing the hotel makes you feel like a part of their family. The rooms are big and stylish, no noise, perfect escape. We’d love to return one day!”

  • We had an absolutely wonderful time and will definitely go back. Every member of staff was fantastic - friendly, helpful

    9/10

    Jane · extended group · 2026-04-08

  • A fantastic find in Tulum! Perfect and relaxing, we will be back!

    10/10

    Kevin · family with children · 2026-03-16

    “We loved everything about Suenos Tulum. The intimate size of the resort was perfect for us, the staff was incredible, and the food was amazing. The facilities are wonderful, from the rooms to the yoga "tree house" to the pool and beach, and the nightly campfire for guests. We almost did not leave the property during our stay despite the tours we had scheduled! (although doing the tours of the ruins, swimming in the cenotes, and snorkeling with the turtles are all must do's!)”

  • Tökéletes helyszín pihenésre, családias légkör, privát tengerpart.

    10/10

    Gergő · couple · 2026-03-05

    “Gyönyörű környezet, látszik, hogy pénzt, időt és energiát szántak a projektbe. Családi vállalkozás, Joanna mindenben segített. A szállodával szemben zárt, kamerával ellátott parkolót biztosítottak.”

  • Le meilleur hôtel de notre séjour au Yucatan. Nous sommes impatients d’y revenir.

    10/10

    Céline · family with children · 2026-03-04

    “Le personnel est adorable. L’endroit est digne d’un palace. C’est magnifique”

  • Guest review

    10/10

    Joanna-Maria · couple · 2026-02-28

    “The staff, the beach, the set up of the property. It’s all amazing ❤️”

  • Loved Our Trip

    10/10

    Freedom38928402942 · Family · 2026-02-22

    “We had the most AMAZING time at Suenos Tulum! We stayed in the clubhouse room and were there to celebrate a big birthday. The service was astounding, any need was met quickly (not that we needed much because it was well anointed). The staff went above and beyond, suggesting places to visit and feeding us the most REMARKABLE meals! We all absolutely loved it. I can't say enough and would recommend this to anyone.”

View all guest reviews

Hotel info and reviews come from third-party sources.