Hotelaholic

Mazatlán · Sinaloa

Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive

Carretera Estatal Barron Isladela Piedra, Mazatlán, Sinaloa, 82266

9.4 Wonderful142 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Dreams Estrella del Mar Mazatlán Golf & Spa Resort offers 5-star accommodation just steps away from Estrella de Mar Beach. The air-conditioned rooms feature modern amenities and a private terrace, providing a comfortable and relaxing stay for guests.

  • Dining Options

    Indulge in a culinary journey at the resort's restaurant, serving a variety of cuisines including Italian, Mediterranean, and Mexican. With options for vegetarian, dairy-free, and vegan guests, there is something to satisfy every palate.

  • Entertainment and Activities

    From the outdoor swimming pool and hot tub to the fitness centre and kids' club, there are activities for guests of all ages to enjoy. The entertainment staff and table tennis facilities ensure a fun-filled stay for everyone.

Book your stay at Dreams Estrella del Mar Mazatlán Golf & Spa Resort for a luxurious and memorable experience in Mazatlán.

HAPPI HIGHLIGHTS

  • Great facilities and installations

  • Attentive, friendly staff (Karla, Isaac, Hernan, Susan)

  • Excellent wedding experience

At the hotel

Popular amenities

112 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beach
View all amenities

Pools & wellness

  • Beauty Services
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Beachfront
  • Broadcast Live sport events
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Table tennis
  • Terrace
  • Yoga classes

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Fishing
  • Free WiFi
  • Indoor play area
  • Karaoke
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Movie nights
  • Nightclub/DJ
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Water park
  • Water slide
  • WiFi available

Review in focus

142 reviews
9/ 10
El concepto de la habitación con una alberca privada esta de lujo, las habitaciones super limpias y no que decir de todo el personal en general, super atentos y amables todo el tiempo, albercas muy variadas, y el todo incluido sin excusas
Aguilar Carrillo · solo traveller · 2026-10-13

The guest experience

9.4out of 10
142 verified reviews

Loved most

  • Great facilities and installations
  • Attentive, friendly staff (Karla, Isaac, Hernan, Susan)
  • Excellent wedding experience
  • Pools and premiere lounge
  • Turtle sanctuary tour
  • Sunny weather

Worth knowing — Staff expecting tips despite all-inclusive · Conflict/poor handling when other guests claimed pool-access rooms; relocation issue · Resort is far from the city of Mazatlán

How guests scored the stay

  • Service10.0

    Overwhelmingly praised staff made stays and events memorable (Karla, Isaac, Hernan, Susan noted); very attentive and helpful. One report noted staff expecting tips despite 'all inclusive' which slightly tempers the praise.

  • Amenities10.0

    Facilities and installations highly appreciated (pools, premiere lounge, wedding spaces, excursions such as the turtle sanctuary); multiple guests praised the installations.

  • Food and Beverage10.0

    Food service highlighted positively (wedding catering well received; omelet station and staff like Susan singled out for friendliness).

  • Overall Experience9.8

    Strongly positive overall — weddings and staff made stays exceptional for many guests; isolated negative incidents (tipping expectations, guest conflicts) slightly lowered the score.

  • Location9.5

    Resort is a bit far from the city of Mazatlán but sunny and scenic; reviewers said it is worth the visit.

  • Cleanliness9.4

    Standard quality for this hotel tier.

  • Room Quality8.5

    Generally fine but one guest reported a problem with other guests claiming pool-access rooms and a relocation that was handled poorly, indicating occasional room/allocation issues.

  • Value for Money8.0

    Perceived value reduced by reports that staff expect tips despite the property being advertised as all-inclusive.

Live guest feedback

Guest reviews

Mixed experiences

63% of 16 recent stays rated 8+

9.4142 reviews

  • Mi escapada a Mazatlan

    9/10

    Aguilar Carrillo · solo traveller · 2026-10-13

    “El concepto de la habitación con una alberca privada esta de lujo, las habitaciones super limpias y no que decir de todo el personal en general, super atentos y amables todo el tiempo, albercas muy variadas, y el todo incluido sin excusas”

  • Guest review

    9/10

    Romo · solo traveller · 2026-08-03

    “Las instalaciones”

  • Best wedding ever

    10/10

    Purpletiger93 · Couples · 2026-06-05

    “We had our wedding here about 2 weeks ago and it was an amazing experience. All of our guest raved on how much they loved the resort and many have not traveled to a resort before and other said it was the best resort they have ever came to. The staff was so attentive and Susan an the omelet station always had the biggest smile on her face. We loved our stay and wedding! Thanks Dreams!”

  • The people that help run this place made my trip wonderful

    10/10

    brendeng255 · Family · 2026-05-26

    “It was a very nice time, Karla was very kind and was a wonderful host for karaoke. She also ran the tour to the turtle sanctuary and was very helpful. Isaac and Hernan over at the premiere lounge pool have also been so wonderful this trip. They all definitely made my stay here much more enjoyable.”

  • May 26

    10/10

    Explore42156179560 · Couples · 2026-05-25

    “Nice place and nice people. A bit hot at this time of the year but sunny most of the time. Far from the city of Mazatlan but worth a visit.”

  • Guest review

    7/10

    Juan Miguel · family with children · 2026-03-02

    “Todas las instalaciones ok”

  • Beach is beautiful, resort itself is beautiful. Preferred is not worth the money here. Food was decent.

    5/10

    Nikki · family with children · 2026-01-31

    “Swim out pool was fantastic. Seeing the dolphins right off the beach.”

  • Guest review

    8/10

    Cassandra · solo traveller · 2026-01-19

    “Breakfast was very good”

  • Guest review

    10/10

    Ana · partner · 2025-10-09

    “Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta”

  • Guest review

    6/10

    Pedro Pablo · family · 2025-10-08

    “Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .”

  • Guest review

    8/10

    Isaiah · 2025-10-08

    “Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property. ”

  • Guest review

    10/10

    Jesus · partner · 2025-10-07

    “Spa very clean, staff very help full friendly and the ocean view perfect.”

  • Guest review

    1/10

    francisco · family with children · 2025-10-05

    “La ubicación”

  • Guest review

    6/10

    Nallely · partner · 2025-10-02

    “If you plan to travel with your pet, please read this! I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours. Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions. Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.”

  • Guest review

    10/10

    Kendal · partner · 2025-09-30

    “Come and relax ”

  • Guest review

    4/10

    Oscar · family · 2025-09-24

    “Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever ”

View all guest reviews

Hotel info and reviews come from third-party sources.