Hotelaholic

Mazatlán · Sinaloa

Pacific Palace Beach Tower Hotel

Av. Camarón Sábalo No. 2601, Mazatlán, Sinaloa, 82100

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Pacific Palace Beach Tower Hotel in Mazatlán offers a luxurious stay just a 15-minute drive from Mazatlán's Pier. Each air-conditioned room features a flat-screen TV and a coffee machine for your convenience.

  • Top-Notch Amenities

    Enjoy free WiFi, a fitness centre, and a seasonal outdoor pool during your stay. Indulge in delicious meals at the on-site restaurant and take advantage of the free private parking available.

  • Exceptional Service

    Experience top-notch service with a 24-hour front desk ready to assist you throughout your stay. The hotel's proximity to General Rafael Buelna International Airport, just 23 km away, ensures a convenient travel experience.

Book your stay now!

HAPPI HIGHLIGHTS

  • Comfortable rooms

  • Friendly service

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Beach
  • Beachfront
  • Broadcast Live sport events
  • Car hire
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Karaoke
  • Live music/performance
  • Room service
  • Sun umbrellas
  • WiFi available

Review in focus

116 reviews
8/ 10
The property is in a great area. Great beach area.
Teresa · couple · 2026-06-10

The guest experience

8.8out of 10
116 verified reviews

Loved most

  • Comfortable rooms
  • Friendly service

Worth knowing — Cleanliness of common areas · Limited dining options

How guests scored the stay

  • Service9.9

    Everyone was so nice and friendly, contributing to a positive experience.

  • Room Quality9.4

    The rooms are comfortable.

  • Overall Experience9.3

    A generally positive experience despite some issues.

  • Location8.9

    Location provides a sense of safety and convenience.

  • Value for Money8.9

    Generally considered to provide good value.

  • Amenities8.4

    Standard offerings, although there is only one restaurant.

  • Cleanliness8.0

    There were concerns regarding the cleanliness of common areas.

  • Food and Beverage7.5

    Limited dining options with only one restaurant.

Live guest feedback

Guest reviews

Mixed experiences

67% of 18 recent stays rated 8+

8.8116 reviews
  • We had a great time

    8/10

    Teresa · couple · 2026-06-10

    “The property is in a great area. Great beach area.”

  • Guest review

    10/10

    Alicia · family with children · 2026-04-17

    “Me encantó la habitación en el piso 7, tiene una vista espectacular. Super la recomiendo.”

  • My favorite place in Mazatlán

    10/10

    Luis · solo traveller · 2026-04-13

    “Everything, good location, good food nice and clean rooms and very friendly staff.”

  • Guest review

    10/10

    Carlos Alfonso · extended group · 2026-03-23

    “El hotel ofrece mucho que hacer. y su cercanía con los otros hoteles de la misma cadena hace que sea una experiencia mas placentera. La comida y las actividades estuvieron bastante buenas. 10 de 10.”

  • I don’t recommend this hotel. It’s really noisy. Not good for sleeping. If you want a restful stay, this is not the righ

    2/10

    Lynne · couple · 2026-03-14

    “The location was excellent, right on the beach. Close to restaurants.”

  • Buena estadia

    9/10

    Beltran · extended group · 2026-03-03

    “Habitación muy espaciosa, camas muy comodas, limpio y acogedor.”

  • Guest review

    7/10

    Karla · extended group · 2025-11-04

    “Las habitaciones están comodas”

  • Excellent

    10/10

    Daisy · 2025-09-18

    “Everyone was so Nice and Friendly , felt safe very clean ”

  • Guest review

    6/10

    PAULA · partner · 2025-05-13

    “I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand ”

  • Guest review

    4/10

    Jose Luis Francisco Cervantes · 2025-04-11

    “The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.”

  • Guest review

    10/10

    Kenya De los · family · 2025-03-21

    “Limpio y muy seguro”

  • Guest review

    10/10

    Elizur · family with children · 2025-03-17

    “Nice place. I'd definitely recommend it”

  • Guest review

    8/10

    Frank John · partner · 2025-03-12

    “Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna”

  • Guest review

    6/10

    Sarai · partner · 2025-03-04

    “The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay . ”

  • Guest review

    10/10

    STEPHEN · friends · 2025-01-08

    “This is my go to every time I go to Mazatlan....my favorite place!!!”

  • Very over crowded cheap hotel

    2/10

    A9380MMkeithm · Friends getaway · 2024-09-24

    “Super overcrowded and definitely not the tranquil photo as seen anywhere online. This is a very low priced all you and can eat and drink. Communication was extremely difficult. Kids were everywehere. Very overcrowded. Every person brought their own thermal mug up to the bar and they FILLED it to the top with booze. Because of the pricing, there were so many kids and it was so overcrowded I could hardly get anything.”

  • Guest review

    10/10

    Rosy · family with children · 2024-07-01

    “Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food! ”

  • Guest review

    10/10

    Jose Luis Rodriguez · family · 2024-06-26

    “Ok”

Hotel info and reviews come from third-party sources.