Hotelaholic

Mérida · Yucatán

CIGNO Ermita Hotel Boutique

Calle 66 no.593 Barrio la Ermita, Mérida, Yucatán, 97000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in a stay at CIGNO HOTEL BOUTIQUE- Adults Only with its air-conditioned rooms, free WiFi, and room service. Each room is elegantly furnished with modern amenities, including a flat-screen TV, coffee machine, and plush bedding. Some rooms even boast balconies with stunning pool views, ensuring a truly relaxing experience.

  • Chic Dining and Leisure Options

    Savor delicious meals at the on-site restaurant or unwind on the terrace overlooking the garden. Take advantage of the complimentary bicycle usage to explore the surroundings or enjoy a refreshing dip in the year-round outdoor pool. With a 24-hour front desk and a safety deposit box in each room, your comfort and convenience are our top priorities.

  • Prime Location and Nearby Attractions

    Conveniently located near Merida's top attractions like the Main Square and Merida Cathedral, CIGNO HOTEL BOUTIQUE- Adults Only offers easy access to the city's vibrant culture. Whether you're interested in cycling or exploring the area, our 5-star hotel is the perfect choice for your Mérida getaway.

Experience luxury and relaxation at CIGNO HOTEL BOUTIQUE- Adults Only. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Stunning architecture

  • Amazing staff

  • Excellent food

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Adult only
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
View all amenities

Pools & wellness

  • Outdoor pool
  • Rooftop pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness classes
  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Key access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

251 reviews
10/ 10
Perfect aesthetics, amazing staff, beautiful rooms
Alessandra · solo traveller · 2026-09-14

The guest experience

9.5out of 10
251 verified reviews

Loved most

  • Stunning architecture
  • Amazing staff
  • Excellent food

Worth knowing — Pool was cold · Some bathroom details could be improved

How guests scored the stay

  • Service10.0

    Outstanding service mentioned multiple times, staff was very helpful and attentive.

  • Food and Beverage10.0

    All meals exceeded expectations and the breakfast was highly praised.

  • Overall Experience10.0

    Multiple reviewers expressed a fantastic overall experience and would recommend the hotel.

  • Room Quality9.6

    Rooms were spacious, elegant, and well-furnished, though some bathrooms could use more attention.

  • Amenities9.6

    Great pool area, although some guests mentioned needing more pool towels which impacted the score.

  • Cleanliness9.1

    The rooms were clean and comfy, but there were complaints about noisy surroundings and issues in the bathrooms.

  • Value for Money9.1

    Some reviewers felt it was a bit expensive, especially compared to the amenities offered.

  • Location8.6

    Some reviews indicate it is a bit out of the central area, which may affect walkability.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

9.5251 reviews
  • Would do again and again and again

    10/10

    Alessandra · solo traveller · 2026-09-14

    “Perfect aesthetics, amazing staff, beautiful rooms”

  • Superfijn hotel met een goede sfeer!

    10/10

    Kike · couple · 2026-08-23

    “Prachtig hotel met een hele fijne sfeer! We hebben enorm genoten van ons verblijf. Het was rustig, ruim en schoon. Een super verblijf gehad hier!”

  • Guest review

    10/10

    K. Henely · solo traveller · 2026-07-17

    “The location, pool, large roof top room with views, helpful and friendly and warm staff, beautiful interior design, historic building, bar,.”

  • Beautiful hotel, with an amazing pool

    10/10

    Midori · couple · 2026-05-22

    “The property is beautiful, with an amazing pool and terrace and lovely rooms. The hotel linked us up with Wilbert who was an awesome tour guide / driver - thank you Wilbert! The staff were all super friendly and attentive.”

  • Guest review

    9/10

    Derrick · family with children · 2026-04-22

    “I submitted a glowing review within a couple days of our stay but received a response that something I said abrogated a policy, however I have no idea what it was.”

  • Guest review

    10/10

    Gabriel · couple · 2026-04-01

    “Best place ever!!”

  • Unique and memorable experience at Cigno Hotel

    10/10

    Derrick · couple · 2026-03-27

    “This is a fabulous boutique hotel and an absolute oasis in the city of Merida. It’s about a 20 minute walk to the Plaza Mayor. Our suite was lovely and well appointed. The dining experience was superb and the food was at an elevated level. So much so that we chose not to dine elsewhere during our stay in Merida. All of the staff were excellent and most accommodating. They had their own unique take on what were delicious and innovative cocktails using local ingredients. The decor of the courtyard, restaurant and other public rooms were beautiful and unique. The hotel and restaurant are deserving of their Michelin status. We would most definitely return in the future.”

  • Best boutique hotel in Merida

    10/10

    Makiko · couple · 2026-03-19

    “Well designed and super comfortable bed.”

  • Loved it! Would absolutely return!

    10/10

    Julie · couple · 2026-03-13

    “Staff Amazing food and beverage program Decor and ambience”

  • Sehr schönes Boutique Hotel

    10/10

    Markus · couple · 2026-01-25

    “Aussergewöhnlich stilvoll eingerichtet”

  • Excelente Descanso

    10/10

    JANET · couple · 2026-01-22

    “Instalaciones de primera. El hotel es precioso. La atención excelente. Todos fueron muy amables La comida del restaurante muy buena tanto para desayuno como almuerzo y cena. EL hecho de que tengan estacionamiento propio en esa zona, es buenísimo.”

  • An oasis!

    10/10

    Rosie · couple · 2026-01-17

    “Stunning architecture, pool area was fab & staff really helpful. Breakfast was amazing - all around a great stay!”

Hotel info and reviews come from third-party sources.