Hotelaholic

Mérida · Yucatán

Diez Diez Collection

487 Calle 37, Centro, Mérida, Yucatán, 97000

9.4 Wonderful160 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious 5-Star Experience in Mérida

  • Exquisite Dining and Relaxation

    Indulge in gourmet meals at the on-site restaurant, take a refreshing dip in the outdoor swimming pool, unwind with a drink at the bar, or stroll through the lush garden.

  • Unparalleled Service and Comfort

    Benefit from a dedicated concierge service, stay connected with complimentary WiFi, and enjoy the convenience of 24-hour room service and currency exchange.

  • Elegant Rooms with Modern Amenities

    Experience ultimate comfort in air-conditioned rooms equipped with top-notch facilities including a flat-screen TV, coffee machine, and a private bathroom.

Experience the epitome of luxury at DIEZ DIEZ COLLECTION. Book your stay now for an unforgettable getaway in Mérida!

HAPPI HIGHLIGHTS

  • Chic design

  • Accommodating staff

  • Great location

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Adult only
  • Air conditioning
  • Allergy-free room
  • Bar
  • Bike tours
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Outdoor pool
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Fruits
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Private check-in/check-out
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Solarium
  • Sun umbrellas
  • WiFi available

Review in focus

160 reviews
10/ 10
Beautiful, clean, great location and friendly staff
Hollie · couple · 2026-06-17

The guest experience

9.4out of 10
160 verified reviews

Loved most

  • Chic design
  • Accommodating staff
  • Great location
  • Clean rooms
  • Unique amenities

Worth knowing — Noise issues · Missing amenities · Maintenance issues reported

How guests scored the stay

  • Service9.9

    Numerous praises for friendly and accommodating staff, especially at reception.

  • Location9.8

    Great location close to restaurants and attractions, with a calm atmosphere.

  • Overall Experience9.8

    Overall a highly satisfying stay with some minor setbacks.

  • Room Quality9.3

    Rooms were described as beautiful and well-maintained, but some issues with noise.

  • Amenities9.3

    Amenities were generally acceptable, but some reviews noted missing items.

  • Value for Money9.3

    The experience aligns with the boutique hotel's pricing and expectations.

  • Food and Beverage9.3

    Breakfast was noted to be fabulous, though there was a report of food issues for one couple.

  • Cleanliness8.8

    Some reviews mentioned cleanliness issues with carpeting and room maintenance.

Live guest feedback

Guest reviews

Consistent

93% of 15 recent stays rated 8+

9.4160 reviews

  • Diez Diez went above and beyond to make our stay perfect

    10/10

    Hollie · couple · 2026-06-17

    “Beautiful, clean, great location and friendly staff”

  • Guest review

    10/10

    Felix · solo traveller · 2026-04-18

    “Personnel très sympathique et superbe hôtel dans le cœur de Mérida”

  • Ottima location per visitare la città

    8/10

    Marianna · couple · 2026-03-04

    “Accoglienza impeccabile, struttura moderna e trendy. Staff molto gentile, ci hanno chiesto in anticipo se festeggiassimo qualche occasione e ci hanno allestito la stanza per il compleanno. L’hotel è di altissimo livello sia nel concept che nei servizi.”

  • One of the best places to stay in Merida

    10/10

    gwh2026 · Couples · 2026-01-19

    “Very chic hotel, and a wonderful building… The staff was very attentive and the accommodations were very high-end… Do not miss the rooftop deck and bar…”

  • Old World Elegance

    10/10

    729garretm · Friends getaway · 2026-01-19

    “⭐️⭐️⭐️⭐️⭐️5-star all the way. Amazing vibe and the architecture & design was edgy! & elegant. Great service & reception. Close to great Paseo with many restaurants and walking! The decor is very forward. I’ll be back to the hotel on my next visit to Merida👍”

  • An amazing time and a beautiful location

    10/10

    Tour63817117401 · Couples · 2026-01-19

    “an amazing experience and a Beautiful place… Service is perfect… Rooms are unique and very chic… The staff is also very talented… We will go back…”

  • Great location Chic comfortable hotel

    10/10

    Holly · couple · 2025-12-19

    “Very chic!! In a lovely area 15 minute walk to “town”, but a beautiful walk to stroll and sight see Rooms were immaculate with all immensities Rooftop area access to lounge day or night Staff was so accommodating and friendly Sol is a sweetheart Thank you!!”

  • Guest review

    8/10

    Alexa Gabriela · 2025-09-30

    “En general agradable, el chico que atiende la barra de la alberca tiene un excelente servicio y se preocupa por la comodidad de los huéspedes, un punto negativo que fue que no tuvimos servicio de internet en las habitaciones en nuestra estadía, entendemos que se derivó del apagón general en la zona pero no tuvieron una solución y no se buscó darnos alternativas a pesar de que las áreas comunes si tenían este servicio por lo que no pudimos realizar actividades que requerían de internet de manera cómoda ”

  • Guest review

    8/10

    Francisco · partner · 2025-09-10

    “Diez Diez is nicely situated, close to main drag and restaurants. Super great staff. Issa in a he restaurant was amazing. She made an extra effort to connect with guests. Bathroom needs upgrade and the he carpet in the room hasn’t been vacuumed in a while. ”

  • Un sitio muy agradable y cálido

    8/10

    Erwin · extended group · 2025-09-10

    “La decoración”

  • Great stay. Great staff.

    10/10

    Verified traveler · 2025-08-30

    “Great spot. Feels very private even though it’s next to so much. Staff was great. Will stay here again. ”

  • Guest review

    10/10

    Octavio · partner · 2025-08-24

    “I recently stayed at Diez Diez and was really impressed. The hotel is an older property that has been beautifully renovated—modern touches while still keeping its charm. Our room was very nice, comfortable, and well-maintained. What truly sets this place apart is the staff. Every interaction we had was outstanding; the reception team especially goes above and beyond, whether it’s helping with room needs or offering assistance outside the hotel. The location is another highlight. While it’s a bit away from the main centro, the area is calm, safe, and full of excellent restaurants. It’s also very close to the Paseo Gastronómico, which is perfect if you love exploring food spots. When I return to Mérida, I won’t think twice about booking here again. Highly recommend!”

  • Great place to stay, location, staff and facilities. Walking distance to restaurants

    10/10

    Alfonso · couple · 2025-08-18

    “Breakfast was fabulous, elegant but rich in culture , decor was superb, not your typical boutique hotel, this is unique , ROOF TOP with bar it is so nice.”

  • Exceptional boutique hotel in fabulous location

    10/10

    Cynthia · 2025-08-17

    “My stay was beyond my high expectations - real polished gem! Very stylish, professional and friendly staff, great location. The bed was dreamy! I need to find out what sheets and pillows they use!”

  • Guest review

    6/10

    paloma · partner · 2025-08-11

    “Hotel hermoso, empleados amables. Nunca llevaron cápsulas de café 🙃. Lo pedimos varias veces. Sin espacio para colgar toallas después de bañarte. No tienen batas ni sandalias, los amenities muy indispensables “bien”, nada que te haga sentir en un hotel boutique, small luxury hotel? para nada, sin cuidar el detalle. ”

View all guest reviews

Hotel info and reviews come from third-party sources.