Hotelaholic

Mérida · Yucatán

Fiesta Americana Merida

Paseo Montejo No. 451, Mérida, Yucatán, 97000

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Porfirian Architecture

    Step into a blend of historical charm and modern comfort at Fiesta Americana Merida. Admire the Porfirian architecture while enjoying contemporary amenities, all just a short distance from the city center.

  • Relaxing On-Site Facilities

    Unwind by the outdoor pool, stay active in the well-equipped gym, or pamper yourself with a soothing massage at the spa. Meanwhile, the little ones can have a blast at the Fiesta Kids Club, ensuring a restful escape for the whole family.

  • Culinary Delights and Convenience

    Indulge in a variety of culinary experiences at the on-site restaurants or opt for private, 24-hour room service. With a prime location between Colón and Paseo Montejo, Fiesta Americana Merida offers both convenience and luxury for your stay.

Book now for a memorable stay!

HAPPI HIGHLIGHTS

  • Excellent location near shops, restaurants and convention center

  • Very friendly and attentive staff (several employees named positively)

  • Good amenities: pool, hot tub and lounge access

At the hotel

Popular amenities

75 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Broadcast Live sport events
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

511 reviews
9/ 10
Comfortable and large room
Michael · couple · 2026-10-17

The guest experience

8.8out of 10
511 verified reviews

Loved most

  • Excellent location near shops, restaurants and convention center
  • Very friendly and attentive staff (several employees named positively)
  • Good amenities: pool, hot tub and lounge access
  • Highly regarded breakfast buffet (paid option)
  • Comfortable beds and attractive lobby/infraestructure

Worth knowing — Perceived poor value for money; many extras require additional payment · Room issues: missing advertised bathtub/jacuzzi, furniture deterioration · Cleanliness concerns in some rooms (AC vents/mold reported) · Occasional unhelpful reception/managerial follow-up and unresolved maintenance · Included breakfast considered basic compared to the buffet

How guests scored the stay

  • Service10.0

    Generally excellent and frequently praised — multiple guests name and commend staff (Fiesta Club attendants, bellhops); however there are isolated reports of unhelpful reception and lack of managerial follow-up.

  • Location10.0

    Very strong — repeatedly described as strategically located, near convention center, shopping and restaurants.

  • Amenities9.6

    Strong offerings — pool, hot tub, lounge access and breakfast buffet praised; some amenities (breakfast buffets) often come as paid extras which affects perception.

  • Food and Beverage9.4

    Breakfast buffet repeatedly praised as excellent with welcoming staff, though the basic included breakfast is described as simple compared to the paid buffet.

  • Overall Experience9.4

    Generally positive stays with excellent location, staff and amenities for many guests, balanced by notable issues for some (maintenance, value, cleanliness problems) leading to mixed experiences.

  • Room Quality7.8

    Mixed: rooms described as spacious with comfortable beds, but some guests note deteriorated furniture, missing advertised bathtub/jacuzzi, and heat/AC problems at night.

  • Cleanliness7.6

    Mixed reports: some guests praise cleanliness, but there are specific complaints about dirty AC vents (mold) and worn furniture in rooms.

Live guest feedback

Guest reviews

Consistent

88% of 16 recent stays rated 8+

8.8511 reviews
  • Nice place in a great location

    9/10

    Michael · couple · 2026-10-17

    “Comfortable and large room”

  • Buena pero quedo mucho a desear para ser un Fiesta Americana

    7/10

    Gerardo Carlos · family with children · 2026-10-13

    “La ubicación”

  • Guest review

    10/10

    Olivas Lara · solo traveller · 2026-10-12

    “Las instalaciones muy cómodas, atención buena”

  • Super placentera y divertida

    10/10

    Erika cecilia · family with children · 2026-10-10

    “Todo me encanto!”

  • Guest review

    10/10

    rafael · solo traveller · 2026-10-09

    “El hotel es muy bonito, el perwonal es muy atento el servicio es muy bueno. Buen bufete.”

  • Gorgeous vintage-style hotel

    8/10

    Proamn · couple · 2026-09-17

    “1. It's a beautiful hotel. 2. The service was great (exception: bellhops) 3. The buffet breakfast was outstanding. I was personally pleased to find vegan-friendly options. 4. The pool and jacuzzi are lovely”

  • En general bien

    8/10

    Patricia · extended group · 2026-09-14

    “La ubicación es perfecta”

  • 10/10

    10/10

    Veronika · solo traveller · 2026-09-13

    “Amazing hotel, bed is very comfortable. Hotel stuff is very friendly! Thank you so much for a perfect stay”

  • Perfect hotel

    10/10

    Veronika · solo traveller · 2026-09-13

    “All is good. Thank you so much. The hotel is beautiful the service is top”

  • Guest review

    10/10

    RAUL · solo traveller · 2026-09-07

    “confort”

  • Guest review

    10/10

    Martha · solo traveller · 2026-09-06

    “Hotel muy bonito y cómodo. El personal era muy cálido.”

  • la estancia en general fue muy buena, las habitaciones y limpieza de buena calidad,

    9/10

    Alicia · family with children · 2026-08-18

    “la habitacion muy comoda y de buen gusto”

  • Una buena opción precio valor

    9/10

    Taufik · couple · 2026-08-16

    “La ubicación, la comida y el trato del personal.”

  • Regular

    5/10

    juan ramon · family with children · 2026-08-14

    “Esta viejo el hotel le urge remodelacion y el ac del cuarto y áreas comunes no enfría bien”

  • Guest review

    10/10

    Martha · family with children · 2026-08-14

    “Las instalaciones y el.servicio”

  • Guest review

    10/10

    Erika · solo traveller · 2026-08-13

    “La ubicación del hotel es muy buena y la atención del personal es excelente!”

View all guest reviews

Hotel info and reviews come from third-party sources.