Hotelaholic

Mérida · Yucatán

Hotel Sureño Yucatan

C. 62 No. 298 C entre 33 A y 33, Centro, Mérida, Yucatán, 97000

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Hotel Sureño Yucatan offers 5-star accommodation with air-conditioned rooms, a desk, coffee machine, and flat-screen TV. Each room comes with a private bathroom and modern amenities for a comfortable stay.

  • Relaxation and Dining

    Guests can unwind by the outdoor swimming pool or on the terrace, followed by a delicious meal at the on-site restaurant and a refreshing drink at the bar. The perfect combination for a relaxing and indulgent experience.

  • Convenience and Service

    With a concierge service, tour desk, 24-hour front desk, and airport transfers, Hotel Sureño Yucatan ensures guests' needs are met promptly and efficiently. Enjoy free WiFi throughout the property for added convenience.

Book your stay at Hotel Sureño Yucatan for a luxurious and convenient experience in Mérida.

HAPPI HIGHLIGHTS

  • Great location

  • Clean and cozy

  • Delicious food

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Breakfast in the room
View all amenities

Pools & wellness

  • Outdoor pool
  • Pool bar
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms
  • Public Bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

101 reviews
8/ 10
Das Personal war extrem freundlich und hilfsbereit.
Lisa · couple · 2026-10-11

The guest experience

9.0out of 10
101 verified reviews

Loved most

  • Great location
  • Clean and cozy
  • Delicious food
  • Friendly staff

Worth knowing — Noise from construction · Small rooms · Inconsistent service · Limited amenities availability

How guests scored the stay

  • Location9.5

    Great location close to northern Merida, but surrounded by construction which impacts views.

  • Food and Beverage9.5

    Food was generally praised, with many enjoying the breakfast and dinner offerings.

  • Overall Experience9.4

    Guests enjoyed their stay overall with special mentions of the staff and facilities.

  • Amenities8.9

    Good amenities like a rooftop and pool, yet limited availability affected experience.

  • Service8.9

    Service was friendly, though inconsistent in English communication and responsiveness to issues.

  • Value for Money8.9

    Overall good value, but some guests felt it could be improved considering the issues.

  • Cleanliness8.5

    The hotel was clean, but some guests noted issues with room cleanliness and tidiness.

  • Room Quality8.4

    Rooms were small and some mentioned needing better maintenance, but were cozy.

Live guest feedback

Guest reviews

Consistent

69% of 13 recent stays rated 8+

9.0101 reviews
  • Guest review

    8/10

    Lisa · couple · 2026-10-11

    “Das Personal war extrem freundlich und hilfsbereit.”

  • Recomendable y agradable

    9/10

    reginacuevas6 · couple · 2026-09-14

    “El personal maravilloso, desayunamos y la comida esta deliciosa, habitación cómoda y bonita.”

  • ¡HOSPEDAJE CON CONFORT Y ESTILO!

    9/10

    Georgina · couple · 2026-09-07

    “REl hotel esta muy bonito. Buen gusto en la decoración, instalaciones cómodas y nuevas.”

  • Guest review

    10/10

    Selene · couple · 2026-08-24

    “Muy bonito, la atención de 10! Me encantó TODO!”

  • Please someone remove the 5 stars from this listing

    6/10

    Dozvan · solo traveller · 2026-08-14

    “The staff is really nice The bed is comfortable They got european electrical sockets”

  • Un sueño

    10/10

    Giulianno · couple · 2026-08-03

    “Todo excelente me encantó todo”

  • Very good experience

    10/10

    Kia · couple · 2026-07-06

    “The room was comfortable and the staff was super helpful and there was someone who spoke English and Spanish. The restaurant was delicious and overall we had a good stay. They also held our bags when we checked out u til it was time for us to leave.I would book again.”

  • Guest review

    9/10

    Juan · solo traveller · 2026-05-01

    “Impecable limpieza Excelente atención del personal, Su gerenta muy amable y atenta a nuestras necesidades Buena ubicación céntrica.”

  • Overall, the stay was unacceptable due to a late check-in, lack of assistance, excessive noise, and

    4/10

    Andtdc · couple · 2026-01-06

    “staff was kind”

  • Guest review

    8/10

    Adriana · couple · 2025-12-03

    “Ubicación”

  • Schönes Boutique Hotel aber viel zu optimieren

    7/10

    Hahn · extended group · 2025-12-02

    “Die Dachterrasse war sehr schön am Abend, das Pool auch. Das Hotel war sauber Das Frühstück auch sehr lecker und auch das Dinner, aber die Speisekarte reicht nicht für 5 Tage”

  • Für ein Boutique Hotel fehlt es an vielen Stellen und am Flair, kein gutes Preis-Leistungsverhältnis

    7/10

    Hahn · family with children · 2025-11-24

    “Schöne Dachterrasse, freundliches Personal im Restaurant, gutes Frühstück (allerdings nicht enthalten), gutes Restaurant (wenn es geöffnet hat, kleine Karte)”

  • Guest review

    8/10

    Alessa · extended group · 2025-11-19

    “precio calidad bien, el hotel muy limpio y comodo.”

View all guest reviews

Hotel info and reviews come from third-party sources.