Indulge in the refreshing outdoor pool or unwind on the terrace while enjoying the beautiful surroundings.
Complimentary Amenities
Stay connected with complimentary wireless internet access and take advantage of concierge services during your stay.
Cozy Accommodations
Relax in one of the 5 air-conditioned rooms equipped with modern amenities like minibars and flat-screen TVs.
Immerse yourself in luxury at Más Palomas Concept House by Paloma´s Hotels, perfectly located in Mérida for a memorable stay. Reserve your room now for a centrally located experience near Mérida Cathedral.
✦HAPPI HIGHLIGHTS
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Great staff
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Luxurious room design
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Beautiful pool
At the hotel
Popular amenities
12 listed
24-hour front desk
Banquet hall
Concierge service
Free WiFi
Garden
Luggage storage
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Terrace
View all amenities
Getting around & access
Wheelchair accessible
Services & essentials
Well-lit path to entrance
Review in focus
43 reviews
10/ 10
I loved every moment of my stay. The staff was so nice and helpful. I would come back.
Destyni · 2025-09-21
The guest experience
9.4out of 10 43 verified reviews
Loved most
Great staff
Luxurious room design
Beautiful pool
Close to restaurants
Worth knowing — Lack of water on the second day
How guests scored the stay
Service10.0
The staff was described as nice and helpful, which indicates strong positive sentiment.
Location9.6
The hotel is very close to all the restaurants in centro, indicating a positive sentiment.
Amenities9.5
The guest enjoyed the beautiful pool and overall amenities provided.
Overall Experience9.5
The guest expressed a desire to return, which indicates a very positive overall experience.
Room Quality9.5
The review mentions the luxurious design features of the bedroom and comfortable bed.
Value for Money9.5
The overall quality and experience suggest good value for the offered amenities.
Food and Beverage9.1
No specific comments found, but assumed standard quality for this hotel tier.
Cleanliness8.6
Overall sentiment indicates a negative experience with cleanliness due to the comment about lack of water.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
9.443 reviews
Guest review
10/10
Destyni · 2025-09-21
“I loved every moment of my stay. The staff was so nice and helpful. I would come back. ”
Guest review
2/10
Leonardo Figueroa · 2025-08-13
“Pésimo…el segundo día nos quedamos sin agua”
Guest review
10/10
Sophie Laura · 2025-07-16
“I really enjoyed my stay at the Mas Palomas. I just loved all the design features- especially in the bedroom. It felt very luxurious and calm. The bed is very comfortable! I loved sitting by the beautiful pool in the afternoons. I also found the staff very friendly and helpful. The hotel is very close to all the restaurants in centro. Will stay here again! ”
Guest review
10/10
Nancy · partner · 2025-06-01
“Beautiful property, within walking distances of many restaurants and local parks and monuments. The staff is amazing. The room is super comfortable, we enjoyed the pool it provided relief from the heat. The breakfast they provide was delicious. I recommend this porperty 100%”
“I loved everything about this hotel - quiet, well-kept, helpful and welcoming staff. I am leaving this review because the hotel has a problem with mold. This is a serious health hazard, not simply an inconvenience. Toxic mold exposure can be dangerous and have long-lasting negative effects. My first night was fine, on the second I thought I was feeling off because I was too active and not used to the heat. By the third I was very sick - sore throat, runny nose, cough, dehydrated, feverish, chills, sweating. Then I caught a whiff of mildew smell, and understood. Mold is an issue in the tropics in general, but hotels might need to take extra care to keep it under control. Again, Mas Palomas is a lovely place, and the staff is very sweet and helpful. But mold exposure is no joke.”
Guest review
10/10
Patricia · 2025-03-02
“Perfect stay”
Guest review
10/10
Adrian · 2025-02-18
“Excelente arquitectura, excelente servicio, calidez por parte de personal, todo de primera. ”
Great place to stay in Merida!
10/10
Jarrett · 2025-02-04
“What a wonderful boutique hotel in Merida! Walking distance to most places and very friendly staff. AC works great & it was very clean. We would for sure stay at this hotel again! ”
Guest review
10/10
Juan Carlos Cornejo · partner · 2025-01-06
“Súper recomendable, increíble experiencia con ellos? Pienso volver ”
Guest review
10/10
DIANA · partner · 2024-12-19
“Hotel muy bonito.. la habitación hermosa! Súper tranquilo ”
Guest review
10/10
GERARDO · 2024-12-09
“Excelente lugar, muy moderno, silencioso, limpio y acogedor. El servicio personalizado excelente. Volvería con todo gusto!”
Guest review
8/10
Jorge Alejandro Cardenas · 2024-11-24
“Staff muy bueno y el hotel bonito.
”
Guest review
10/10
Katharine · partner · 2024-11-13
“I thought that two coffee pods were included, but I had to forfeit the ones I brought for the two we had.
The staff kindly arrived at 5 AM to take our luggage down and to bring a sack lunch as we left too early to get the included breakfast.
I had thought the restaurant was on the premises, but it was not.
Lovely architecture and furnishings.
Aqua de Mar was a good restaurant close by.”
Guest review
6/10
Verified traveler · 2024-11-10
“Es una casa con excelente decoración pero es como tal una casa y Pss llegan los demás huéspedes y se escucha ruido aparte el estacionamiento te tiene que abrir y Pss no hay quien ayude con las maletas , la chica que tienen no ayuda mucho con ello los chavos si . ”
Guest review
10/10
Ellyce · friends · 2024-11-03
“All the hotel staff were extremely helpful and Accommodating. My only disappointment was the charge of $195 for eating a snack that was offered. The chocolate covered manguitos were not worth it!!!”
Fotos
10/10
Victor Hugo · 2024-10-27
“Lo malo fue que las fotos de la habitación ofrecían tina y la habitación no tenía, comentaron q fue un error al cargar las fotos”
Guest review
10/10
Enrique · 2024-09-30
“Un hotel muy bonito, el staff es super amigable y servicial, sin duda regresaríamos.”
