Hotelaholic

Mérida · Yucatán

Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels

Paseo de Montejo 480, Mérida, Yucatán, 97000

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation:: Set in 2 colonial mansions, Rosas&Xocolate Boutique Hotel+Spa offers elegant rooms with high ceilings, local wood furnishings, and modern amenities like BOSE sound systems and L’Occitane toiletries.

  • Wellness & relaxation

    Indulgent Amenities:: Guests can enjoy the outdoor pool, spa specializing in chocolate treatments, bistro offering fine cuisine, Moon Lounge with an open-air terrace, tequila bar, and a chocolate boutique.

  • The stay, in detail

    Convenient Services:: The hotel provides free Wi-Fi, flat-screen TVs, laptops, iPods on request, and transfer arrangements to Mérida or Cancún Airport, ensuring a comfortable and hassle-free stay.

Experience luxury, indulgence, and convenience at Rosas&Xocolate Boutique Hotel+Spa.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good breakfast

  • Nice location

At the hotel

Popular amenities

66 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Sun terrace
  • Terrace

Rooms & comfort

  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Designated smoking area
  • Face masks for guests available
  • Fishing
  • Free WiFi
  • Mobile app for room service
  • Nightclub/DJ
  • Room service
  • WiFi available

Review in focus

150 reviews
10/ 10
Excellent experience, great hotel, rooms clean and service superb.
Matthew · solo traveller · 2026-05-21

The guest experience

8.6out of 10
150 verified reviews

Loved most

  • Friendly staff
  • Good breakfast
  • Nice location

Worth knowing — Cleanliness issues · High prices · Maintenance concerns

How guests scored the stay

  • Service9.4

    The staff was frequently described as friendly and helpful, going above and beyond for guests.

  • Location8.9

    Several reviews praised the hotel for its good location.

  • Food and Beverage8.9

    Breakfast received praise, although there were issues with charges for children's drinks.

  • Overall Experience8.9

    Guests generally had a nice experience, despite some complaints.

  • Amenities8.4

    While some amenities were mentioned positively, there were concerns about maintenance.

  • Room Quality8.4

    Rooms were described as nice, though some improvements were suggested.

  • Cleanliness7.9

    Some reviews highlighted cleanliness issues, with mentions of dirty floors and general scruffiness.

  • Value for Money7.9

    Several reviews indicated that the price did not align with the quality and experience.

Live guest feedback

Guest reviews

Consistent

75% of 12 recent stays rated 8+

8.6150 reviews
  • Throughly enjoyed my stay

    10/10

    Matthew · solo traveller · 2026-05-21

    “Excellent experience, great hotel, rooms clean and service superb.”

  • Guest review

    9/10

    Omelchenko · couple · 2026-03-02

    “Breakfast was one of the best we had! Very beautiful hotel, but tiny. The massage was amazing! The shower outside was lovely.”

  • Podría ser mejor. Revisare mas opciones en mi próxima visita

    8/10

    Canek · family with children · 2026-01-21

    “El desayuno, bien. La comida tiene buen sabor, las porciones son buenas y variedad de platillos , se desayuna muy a gusto por la locación.”

  • Nice hotel but not sure I would come back

    5/10

    Ajzen · family with children · 2025-12-28

    “The staff was friendly and the hotel quite pretty but a little dilapidated. The staff was friendly and helpful and the breakfast was good.”

  • Guest review

    8/10

    Thomas · family with children · 2025-12-27

    “Breakfast was good. Charged for hot chocolate for kids whereas coffee was free - somewhat annoying”

  • NO VOLVERIA A OCUPAR ESE HOTEL

    7/10

    Aida América · family with children · 2025-12-16

    “EN ESTA OCASIÓN LA UBICACIÓN, YA HABIA ESTADO ANTERIORMENTE EN EL HOTEL, PERO NO FUE LA MISMA EXPERIENCIA.”

  • The front desk team made our stay seem seamless

    10/10

    Dena · couple · 2025-12-05

    “Beautiful, elegant, and sophisticatedly crafted. We had a delightful time. The staff went above and beyond!!! Chris please tell everyone thank you for me. It is ‘the place” to stay for sure”

  • Guest review

    10/10

    Marie-Odile · couple · 2025-11-12

    “Très bel hôtel avec personnel très attentionné. Bon restaurant.”

  • Guest review

    10/10

    Marco · family with children · 2025-10-01

    “Las habitaciones son muy comodas”

  • Guest review

    10/10

    Ginger · 2025-09-18

    “This place was lovely. ”

  • Un bel hôtel au style soigné, mais une expérience gâchée par un prix excessif et une grosse mésaventure avec le stationn

    6/10

    Laure · extended group · 2025-07-14

    “Un hôtel au design élégant, mais qui ne tient pas toutes ses promesses. • Le petit-déjeuner est vraiment excellent : café, jus ou bol de fruits, chocolatine chaude, et un plat au choix inclus. Le service est chaleureux et attentif • Climatisation efficace, très appréciable avec la chaleur locale En bref : un hôtel charmant, mais qui repose trop sur son image. Le manque de transparence et le mauvais rapport qualité/prix gâchent malheureusement l’expérience.”

  • It’s a great place to stay always enjoyed it

    8/10

    Mark · couple · 2025-07-09

    “Location is fantastic , Staff more than friendly Breakfast where fantastic Restaurant for dinner is really good service”

Hotel info and reviews come from third-party sources.