Experience comfort and style in our rooms equipped with modern amenities including flat-screen TVs and air conditioning.
Convenient Location
Situated in Mérida's historic centre, our hotel is just a stone's throw away from Plaza Grande Park and the Zoo, making it the perfect base for exploring the city.
Relaxation and Dining Options
Unwind by the outdoor swimming pool or enjoy a refreshing drink at the bar. Start your day right with our complimentary breakfast before heading out to discover the nearby restaurants.
Book your stay at The Diplomat Hotel now and indulge in a memorable experience in Mérida!
✦HAPPI HIGHLIGHTS
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Exceptional service
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Beautiful room design
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Delicious breakfast
At the hotel
Popular amenities
59 listed
24-hour front desk
Access to health care professionals
Adult only
Air conditioning
Allergy-free room
Bar
Breakfast takeaway containers
Cashless payment available
CCTV in common areas
CCTV outside property
View all amenities
Pools & wellness
Massage services
Outdoor pool
Swimming pool
Dining & drinks
Cooking class
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Garden
Outdoor furniture
Sun loungers or beach chairs
Yoga classes
Rooms & comfort
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Free Parking
Parking
Shuttle service
Shuttle service (additional charge)
Street parking
Guest services
Concierge service
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Private check-in/check-out
Tour desk
Services & essentials
Daily housekeeping
Designated smoking area
Face masks for guests available
Free WiFi
Key access
Thermometers for guests provided by property
WiFi available
Review in focus
177 reviews
10/ 10
Die Ausstattung, die Mitarbeiter, es war wunderbar.
Oliver · couple · 2026-10-07
The guest experience
9.8out of 10 177 verified reviews
Loved most
Exceptional service
Beautiful room design
Delicious breakfast
Worth knowing — High pricing · Minor cleanliness issue with towels
How guests scored the stay
Service10.0
Exceptional service mentioned repeatedly, thoughtful gestures from staff.
Room Quality10.0
Rooms described as spacious, comfortable, and well-designed.
Amenities10.0
Great amenities including pool and bar; overall positive remarks.
Food and Beverage10.0
Breakfast and refreshments highly praised, with chefs showcasing passion.
Overall Experience10.0
Overall experiences were overwhelmingly positive with guests feeling at home.
Location9.8
Location is a bit far from main attractions, but still appreciated.
Cleanliness9.3
Some guests mentioned issues with towels; standard quality for this hotel tier.
Value for Money9.3
Some reviews commented on high pricing but justified by service and quality.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 16 recent stays rated 8+
9.8177 reviews
Ein wunderschönes Hotel, dass man nur empfehlen kann.
10/10
Oliver · couple · 2026-10-07
“Die Ausstattung, die Mitarbeiter, es war wunderbar.”
Guest review
9/10
Rachele · couple · 2026-09-10
“Struttura accogliente, camere pulite, personale preparato e gentile, colazione ottima. É stato curato in ogni dettaglio. Lo consiglio molto.”
Lovely property, incredible and welcoming staff.
9/10
Sharon · couple · 2026-09-05
“Incredible staff.”
The highlight of our Mexico trip. Stay there if going to Merida
10/10
Anne Marie · couple · 2026-08-23
“Everything was truly lovely. The breakfasts were outstanding each day. The bedroom was luxurious and well laid out The lovely pool area and the personal attention. We got amazing food recommendations plus they organised a day tour for us privately.
Also it was lovely, having the tequila and Mezcal tasting available.
The staff were beyond lovely. I cannot recommend the place highly enough. They turned our Merida experience into the highlight of our holiday.”
Ein Traum
10/10
Simone Nicole · couple · 2026-08-22
“Alles- das Haus, die Einrichtung, das Personal, das Frühstück- todoooo”
Feels like home here
10/10
Karen · solo traveller · 2026-08-16
“Breakfast, staff and the rooms are incredibly clean and comfortable!”
Excelente relaxing Retreat
10/10
Melissa · extended group · 2026-07-15
“It was private, quiet, clean, and relaxing. The staff was also very helpful and attentive. Their added a special message and added details during our stay that made our family feel very welcomed. Services were top notch. They even helped us book tours and transport.”
Un hotel boutique muy calido
10/10
Alberto · couple · 2026-07-05
“El desayuno excepcional, todo el ambiente es muy acogedor, el personal es increible y la disposicion a atender al huesped insuperable. Una piscina en el medio del patio hace que el calor de Merida en esas fechas haya sido mas agradable.”
un oasi di pace cordialità e bon vivant nel centro di MERIDA. la cura dei dettagli fa la differenza.
10/10
Valentina · family with children · 2026-05-26
“tutto perfetto, colazione eccelllente, staff, accoglienza professionalità. Proprietari disponibili gentili di grande aiuto nel dare consigli. Un bellissima parentesi a Merida
consigliatissimo.
Ci ritornerei con gioia.”
One of the most thoughtful and welcoming hotel experiences we’ve had
10/10
Jeremie · couple · 2026-05-25
“Lovely boutique hotel in a quiet area of Merida. Upon arrival, we were greeted by friendly staff who not only served a delicious welcome cocktail, but also shared thoughtful and personalised recommendations for our stay in Merida.
The entire team at The Diplomat went above and beyond to make our stay exceptional, showing genuine warmth throughout. From the homemade vegetarian breakfast each morning to the poolside cocktails and the ultra-fast laundry service, everything was seamless and always delivered with a smile.
The small shop offering local specialties and gifts was also a lovely touch.
Our room was spacious, spotless, comfortable, and equipped with everything we needed.
If we're ever back in Merida, we will definitely be back!”
Guest review
10/10
Stefanie · solo traveller · 2026-05-21
“Wunderschönes Hotel, die Anlage ist sehr gepflegt und hochwertig und stilvoll eingerichtet, eine Oase zum Wohlfühlen, überaus freundliche und herzliche Besitzer & Mitarbeiterinnen, selbst vor der Anreise bekamen wir Tipps zu Sehenswürdigkeiten auf dem Weg, das Frühstück ist liebevoll präsentiert und von hoher Qualität.”
Authentic experience
10/10
Juan · couple · 2026-05-18
“As frequent travelers who have lived in Argentina, the United States, and also spent four wonderful years living in Mexico, we can honestly say this was one of those rare hospitality experiences that truly stays with you.
What made this place so special was not only the beauty of the property or the excellent service, but the authentic way the hotel honors and celebrates Mexican culture. Having lived in Mexico ourselves, we know how meaningful it is to find places that genuinely respect and elevate the local traditions, people, and spirit—and this hotel does exactly that.
Every member of the team made us feel genuinely welcome, and the attention to detail throughout our stay was exceptional. The warmth, professionalism, and personalized care created an experience that felt much deeper than simply staying at a hotel—it felt like reconnecting with everything we love about Mexico.
We are incredibly grateful for this experience and truly hope to return soon. Highly recommended for anyone looking for something authentic, thoughtful, and unforgettable.”
10 von 10 Punkten
10/10
Peter · couple · 2026-05-12
“Eigentlich alles - das Frühstück war das am schönsten präsentierte während der letzten 4 Wochen auf Reisen in México. Geschmacklich mit viel Liebe bereitet - insgesamt 10 Punkte von 10”
Jewel found!
10/10
Leonie · couple · 2026-04-29
“It‘s such a beautiful jewel in Merida. The private atmosphere, the staff which knows so much about Merida / Yucatan, what to explore, where to eat, drink & what activities are most likely enjoyable tailor made to your itinerary. The room was amazing, very big with everything you need. Also the outside surroundings with the pool, the bar, etc. Very clean and spacious. The chef cooks an amazing breakfast, so fresh!! It‘s such a pleasant atmosphere, that makes us not wanna leave. Thank you SO much for everything.”
Wir haben uns sehr wohl gefühlt
10/10
Yvette · couple · 2026-04-22
“Oase in Merida, sehr freundliche Mitarbeiter, ausgezeichnetes Essen”
Umwerfend schönes Hotel und der beste Service aller Zeiten.
10/10
Peter · couple · 2026-04-21
“Das Frühstück war das beste, das wir je in einem Hotel bekommen haben, 5-Sterne-Hotels mit berücksichtigt. Kein Standard, sondern einzigartig.”
