Indulge in massages, body treatments, and facials at our spa.
Fine Dining and Refreshing Drinks
Dine at our restaurant or enjoy room service. Sip on drinks at our bars/lounges.
Convenient Location and Nearby Attractions
Centrally located in Marrakech, minutes away from Jemaa el-Fnaa and Palais des Congrès.
Book now for an unforgettable stay!
✦HAPPI HIGHLIGHTS
✦
Great location
✦
High-quality rooms
At the hotel
Popular amenities
26 listed
24-hour front desk
Airport transportation - pickup (surcharge)
Art gallery on site
Concierge service
Continental breakfast
Couples/private dining
Designated smoking area
Designer stores on site
Elevator
Free breakfast
View all amenities
Pools & wellness
Full-service spa
Dining & drinks
Free continental breakfast
Snack bar/deli
Fitness & outdoors
Garden
Rooftop terrace
Rooms & comfort
Turkish bath/Hammam
Guest services
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Free WiFi
Gift shops or newsstand
Library
Porter/bellhop
Proposal/romance packages available
Reception hall
Wedding services
Review in focus
57 reviews
10/ 10
El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.
Diane · 2025-10-03
The guest experience
9.4out of 10 57 verified reviews
Loved most
Great location
High-quality rooms
Worth knowing — Inefficient service
How guests scored the stay
Location9.8
Standard quality for this hotel tier.
Amenities9.8
Standard quality for this hotel tier.
Value for Money9.8
Standard quality for this hotel tier.
Overall Experience9.5
Overall stay was positive, with some disappointment in service.
Cleanliness9.3
Standard quality for this hotel tier.
Food and Beverage9.3
Standard quality for this hotel tier.
Room Quality9.3
Standard quality for this hotel tier.
Service8.3
Customer service was inefficient, leading to frustration over package retrieval.
Live guest feedback
Guest reviews
Consistent
95% of 20 recent stays rated 8+
9.457 reviews
Guest review
10/10
Diane · 2025-10-03
“El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.”
Guest review
8/10
Laurent · 2025-08-04
“Everything was perfect. But what really left a bitter taste in my mouth is how inneficient, laziness, unwilling to help or simply incompetence call it what you want . But I left a small package at the hotel and was traveling to the rest of Morocco. I called the hotel to have them ship the package I left at there store . I was suprise to see that a hotel that level could not help me. They told me it was impossible , they had no way , no idea how to do such thing . I tried to convince them that there is no way that there is no local transporter . They told me no it doesn’t exist my only solution would be to drive back (I was already in fes) or to have a collect account with dhl. Well, even if I am not from Morocco and I don’t speak Arabic , it didn’t take me long to find a local compagny Ameex ( I am adding it her so try employee of el fenn can know for next client ) . Again there lack of initiative for such a top hotel was mind blowing. ”
Guest review
8/10
Laurent · 2025-08-03
“Everything went perfectly fine. But the last experience left a bitter taste . When we left some gift we bought at there boutique. We called the hotel and the boutique ”
Guest review
10/10
William · partner · 2025-06-23
“This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten! ”
Guest review
10/10
Julian · partner · 2025-06-09
“Amazing property and staff!”
Guest review
10/10
Aaron · 2025-05-16
“
Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed.
Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting.
But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home.
What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful.
Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder.
El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.”
Design e bom-gosto, no coração da Medina
10/10
Mirela · 2025-04-30
“O hotel é incrível, repleto de obras de arte que fazem dele único. O serviço é impecável, e os gatos de estimação do hotel super bem cuidados, fizeram da nossa experiência ainda mais especial. O único ponto de melhoria é a limpeza dos quartos que poderia ser aprimorada, especialmente nos cantos e prateleiras.”
Guest review
6/10
Helen · friends · 2025-02-28
“Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.”
Loved this place
10/10
Clare · 2025-02-22
“Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly ”
Marrakesh experience
10/10
Cristian · 2025-01-12
“The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon ”
Guest review
10/10
Karen · 2024-12-03
“Absolutely superb! Ayub at the front desk is particularly delightful. ”
Guest review
10/10
Sally Ann · 2024-10-13
“This is THE only hotel to stay at in Marrakech. The interiors are incredible! ”
Guest review
10/10
John · partner · 2024-10-09
“This is a great hotel - we really enjoyed our stay.
It is really beautifully decorated with quiet courtyards and marble staircases. It feels very homely with extremely polite and attentive staff. The location is perfect - steps away from the bustle of the medina, yet not too hidden away down alleyways - definitely an oasis of calm to relax in after a morning wandering the souks.
The rooftop restaurant was superb - plentiful breakfasts, and the best food we ate in Marrakech for dinner. The rooftop terrace as a whole was the best we visited, with separate areas for the restaurant, bar (with a great atmosphere in evenings) and the pool area. The rooftop pool was impressively sized: there were two smaller pools on the ground floor as well but the roof one was definitely the best.
It's not cheap. Other riads may have similar beautiful interiors (although unlikely such a nice pool, most look more decorative). The small room was smaller than I expected, and we didn't have a bath (most of the pictures on their website do...) There's an extra mandatory daily service charge of around 30 euros. However the overall set up is incredibly welcoming and relaxing, the location perfect, the food delicious, and we would definitely stay again tomorrow if we could. ”
My go to for Morrocco!
10/10
Karla · 2020-03-15
“Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here! ”
Amazing hotel
10/10
Rahul · 2020-03-09
“Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool”
Guest review
8/10
MZ · self · 2019-12-28
“Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.”
Guest review
10/10
Verified traveler · partner · 2019-12-23
“this is the way to make marrakech really enjoyable.”
Guest review
10/10
Verified traveler · partner · 2019-12-04
“A magical place to stay. One of the best hotels i have stayed.”
Guest review
10/10
Verified traveler · friends · 2019-11-18
“Fantastische locatie dicht bij de medina. Mooie kamers en 's avonds veranderd El Fenn in een sprookje met veel kaarsen, verlichting, open vuurtjes etc. Het personeel doet er alles aan om het je naar de zin te maken. De kamers zijn stuk voor stuk schitterend ingericht. Noah, Bell, Ilham en Achraf (guest service) zijn geweldig in het uitzoeken van wat er te doen is qua uitstapjes eten etc.”
Guest review
10/10
Verified traveler · partner · 2019-08-12
“El Fenn is such a beautiful hotel, the art and decor are perfectly curated and the rooms are each so unique and interesting. The staff and service was perfect, food was great, water available everywhere, great amenities in the bathroom. Also went to the spa for the Royal Hammam treatment and really enjoyed it.”
